This hotel should have air conditioning. It's very hot in the rooms. The staff at dinner was great; however, the check in process was poor quality. The attendant made no eye contact and did nothing to help the process along. It was like this person was having a bad day. This person was aloof and could care less if we were attended to or not.

Really top end beds. The room was clean and very quiet. The food--dinner and breakfast--was great, albeit pretty expensive. The atmosphere was energetic. We loved the whole airport bus experience.

Stayed in June 2024

Mattresses were hard. Pillows caused neck pain. Would have been helpful to have a choice of less dense pillows on each of the beds. Room size is small, making it awkward to maneuver around luggage for two adults in a room with one king-size bed and one full bed. Each of the dressing gowns in the suite had sticky black goo on them, making the gowns unusable. The suite included lotion. The executive room did not.

On-site Italian restaurant was very good. Perfect for dinner after a long day traveling, with an early flight the next morning. Breakfast was easy, fulfilling and quick at the counter in the lobby. During a previous stay on June 7, my friends and I enjoyed the Playwright bar and the afternoon food offerings. We also appreciated the grab-and-go breakfast before hopping on the hotel's airport shuttle our early flight.

Stayed in June 2024

cafe and restaurant and bed

the drawer where tea was wasn't clean

Stayed in June 2024

The lifts are very busy so it can take a while to get up and down to your room especially if you forget an item and have to go up and down a few times!!

Superb room, super service, delicious breakfast, hotel Is very busy & yet constantly maintaining a very high standard throughout

Stayed in June 2024

The room had an odd smell, like dirty feet. Carpet needs to be cleaned properly

Bar menu and food

Stayed in June 2024

Staff was nice but I had to approach them first before being asked how I could be assisted. The bottom of the bath liner appeared dirty.

The free shuttle to the airport was very convenient. The room was well stocked and the locations of the coffee, hairdryer, and safe were noted.

Stayed in June 2024

The elevators were quite problematic as they weren’t stopping at the required floor. Yes, I was using the access card.

Everything was comfortable and we especially enjoyed the Italian restaurant.

Stayed in June 2024

Location to airport

Stayed in June 2024

Spacious Rooms , Natural light.

Stayed in June 2024

Poor choice of fruit at breakfast. Long wait to make tea/coffee. Basic breakfast Evening meal in bar v disappointing

Location suitable for airport & shuttle bus great.

Stayed in June 2024

Bar service was a bit slow for clientele (competing with waiter staff) at counter. As a Guinness drinker, it's alway frustrating that hotel quality just doesn't match high street pubs, and the pint is usually finished a bit too hurriedly, which the client accepts to offset the tardiness of service. Bar staff should be encouraged to make eye contact with the thirsty customer, even when under pressure, just to acknowledege : " I know you're there, and I'll get to you asap" But that said, the bar personnel were just fine. There's certainly a strong argument for providing porter staff to assist guests with luggage conveyance to/from bedrooms. Spend 20 minutes observing the security doors giving access to the rooms to see why (moderate mayhem). Also, hotel gratuity policy should be more apparent for guests. My sister in law from California was a tad discombobulated, wondering if, how much, and where she should leave any tip.

The staff were very courteous, which is essential given that many guests will have endured the stress that air travel brings. The hotel should be an oasis before/after the bedlam of the airport. Clayton Dublin Aiport pretty much succeeds in this regard. The courtesy coach service to and from the airport is top class.

Stayed in May 2024

Probably a bit too expensive.

Excellent location. Clean, friendly staff. Good breakfast.

Stayed in June 2024

Food, room, and airport shuttle

Stayed in June 2024

Room was a long distance—I required wheelchair assistance for my flight

Stayed in May 2024

I wish we could have opened open more window in our family room.

I liked how quick the shuttle showed up to take us to hotel. And we were able to immediately get on one to go the airport the next day. I enjoyed having a good meal on site. And I was able to walk across to Circle K for snacks.

Stayed in June 2024

No air conditioning. Staff at restaurant (except bartender) was less than friendly. Host was dismissive and server never brought our check. But bartender took care of us on way out. Food was okay for hotel food. Prix fixe menu is misleading. It was more expensive than purchasing two items separately.

Clean room, easy check in and out. Fast response to,request for extra bedding.

Stayed in June 2024

Swimming pool was advertised on booking.com site but it was in the other Clayton hotel in Dublin.

The hotel provided a shuttle bus that was free from airport to hotel and for returning to the airport for departure. Hotel was very clean. Staff were very friendly.

Stayed in June 2024

I think guests need more than one pillow each, you can request more at reception but I only noticed it going to bed and didn't want to wait up for one to be sent up, also breakfast sausages weren't great, breakfast is expensive in all hotels so I expect good quality products, but overall very pleased with stay

Overall very happy with stay only two small points for improvement

Stayed in June 2024

No AC or fridge in the rooms. Especially when a family room is booked, a fridge is expected for family needs.

Location to the airport and restaurants available within the hotel.

Stayed in June 2024

The pillows are too thick for a comfortable night's sleep.

Stayed in June 2024

Buses to airport did not have a regular schedule…I was told that is due to traffic

Close to airport, good restaurants, clean

Stayed in June 2024

i checked out online and still nearly 5 days later i haven't received my final bill.

Its a very nice hotel with good facilities and the restaurant staff were very good.

Stayed in June 2024

Clean modern and very comfortable room with ac

Stayed in June 2024

The price

Hotel was fine but overpriced for what you got.

Stayed in June 2024