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Reviews of The Win Hotel Surabaya 3 stars

Jl. Embong Tanjung No. 46-48, Genteng, 60271 Surabaya, Indonesia

#141 of 161 hotels in Surabaya

Guests' Choice

Review score

Based on 10 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    6.2

  • Location

    7.7

  • Facilities

    5.6

  • Staff

    8.1

  • Value for money

    6.1

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Showing 1 – 10

  • Reviewed: 24 December 2022

    7.0
    Good location. Reasonable for the price.
    • Leisure trip
    • Couple
    • Winner Double or Twin Room
    • Stayed 1 night

    Be aware the hotel bottom levels are still under construction. Reception is on the 3rd floor. There were banging noises during the night (not sure what they were).

    The location is good, walkable distance from the train station. The staff were very helpful with us arranging transport to Malang as the trains were fully booked. Good sized room with small desk.

    Stayed in December 2022

  • Reviewed: 16 September 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Winner Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Upon arrival I realised that the hotel was under renovation. First I thought it was closed. The security lad said the entrance was through the garage and reception was on the 2nd floor. You could hear the maintenance work during late hours too.

    The location was superb. Close to shopping malls, cafés and to the main railway station which was only a 15-min walk.

    Stayed in September 2022

  • Reviewed: 9 September 2022

    6.0
    Good location
    • Leisure trip
    • Couple
    • Winner Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Stained towels and bed sheets, no hairdryer, lobby floor was in renovation so we had to access the hotel through the basement.

    Good price and perfect location. Staff was always very kind!

    Stayed in September 2022

  • Reviewed: 29 October 2022

    8.0
    Quiet and comfortable
    • Leisure trip
    • Group
    • Winner Double or Twin Room
    • Stayed 1 night

    The room could be bigger.

    We chose this hotel because of its proximity to the railway station as we had to catch a train early morning. We enjoyed the fact that it was located in a quiet street and we could rest in the night. In spite of renovations the hotel was undergoing in that period our stay was comfortable. The room and bathroom were very clean and the staff was very helpful. I would definitely stay there again.

    Stayed in August 2022

  • Reviewed: 15 May 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Winner Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2023

  • Reviewed: 8 May 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Winner Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2023

  • Reviewed: 4 October 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Winner Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2022

  • Reviewed: 15 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Winner Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 24 March 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Winner Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2023

Showing 1 – 10

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