Breakfast was just ok. Not enough sun beds. Allowed people to save sun beds so that half of them sat unused for most of the day.

Tranquil setting, large rooms, availability of spa facilities. Lovely views. Arranged a lovely evening boat cruise for B our family group.

Stayed in June 2024

There was nothing to dislike.

Everything was fantastic.

Stayed in June 2024

The kitchenette is not as described as there is only a two ring electric hob and a refrigerator. There is no microwave or any crockery or cutlery provided making it unusable. The refrigerator also serves as a minibar. The area in front of the hotel is not in reality like the pictures, there are no sun beds or umbrellas they have been positioned for the photographs. The beach is not a beach at all as there is no sand and to enter the sea is off the rocks which is far too dangerous for older people.There is a pebble beach within walking distance but not part of the hotel so you have to hire the beds and brollies. If you don’t get to the swimming pools early there are insufficient beds with the usual antisocial practice of reserving with towels. The hotel restaurants and bars are not busy as they are quite expensive so most visitors walk into Lapad via the promenade. The food is costly where ever you go and not of good quality, particularly the seafood for a coastal resort is very disappointing.

The Deluxe room with sea view and balcony is very large and more like a suite having a separate lounge area and two bathrooms. The bed is extra large and very comfortable. The breakfast has plenty of choices and if you ask the serving staff for poached eggs they will be supplied by the kitchen, similarly a proper coffee from the barista rather than from a self serve machine if requested although this service isn’t plainly obvious. There is also a grill facility for omelettes, fried eggs etc.. There is various entertainment in the evening. Towels are available for the pool from the Spa. If you have a late departure and cannot hold onto your room you can use the Spa to shower and change. If you hire a car there is plenty of parking outside the hotel on the roadside, saving the 10 euros a day parking charge. The bus stop is a short walk away and they run frequently to Dubrovnik town for two euros each. A Uber is about 8 euros whilst a taxi will cost 25 to 30 euros and parking in town is about 10 euros.

Stayed in June 2024

More sun loungers needed, they were stacked up to the side not in use. Also rubbish around pool area which is dissappointing for 5star hotel.

Beautiful rooms, extremely comfortable fabulous views, very clean and spacious.

Stayed in June 2024

nothing

everything was excellent

Stayed in June 2024

We were very happy with the suite and accomodations. In 2019, our family stayed at the same hotel, Royal Princess,Dubrovnik, and we decided tocome back again this year! Buffet breakfast has wonderful options and the staff is excellent. Also, seaview suite was great! One disappointment for this year 2024, Princess pool was closed and there were no chairs or lounge chairs on the premises by the sea.As a family, we love to be outdoors, and that limited our time by your beautiful coastline.

Stayed in June 2024

For such a high end hotel the public spaces and extras were disappointing. Tea and coffee making facilities were basic and sparse - towels in our room didn’t feel hotel quality - very small - not a big problem but pool areas were very disappointing and no pool towels available - so room towels had to double up - only very minor but small tweaks would make a big difference.

Fantastic location with wonderful view from the enormous suite. Breakfast buffet was delicious. Friendly staff.

Stayed in June 2024

Some dinner places were closed

Clean rooms and seimming places in the sea

Stayed in June 2024

No atmosphere in any of the bars, dull Food in the restaurant poor, breakfast good

Location was excellent better than I thought due to the availability of buses going into town Beach a short walk away In the other direction the promenade is brilliant with lots of goods restaurants

Stayed in June 2024

Not very child friendly ( 11 and 13)

Views

Stayed in June 2024

The restaurants had quite similar food offers and it was a bit expensive. The sofa bed was not very comfortable. The AC was a bit noisy. There were lots of mosquitoes in the spa.

The room was really big. The exteriors are breathtaking. The amenities were topnotch. The staff was very kind and professional.

Stayed in June 2024

There was nothing to dislike about this hotel.

Everything was perfect.

Stayed in June 2024

All the facilities

Stayed in June 2024

Breakfast was same items each morning. No icemaker unless you go to restaurant. No dishes in the room which would have been helpful.

Sea view was great. Buffet breakfast was included

Stayed in May 2024

N/A

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Stayed in May 2024

Restaurant very expensive for the food offered.

Location is nice if you want to have a little more quiet. Room was great and the view is excellent. Nice with pools and possibility to swim in the ocean. Breakfast great.

Stayed in May 2024

2 large tvs in the suite but very few English language channels. Easier access to the sea in front of the hotel either a ladder or a decked area?

Very large comfortable suite with great sea view.

Stayed in May 2024

A little dated in rooms

Nice!

Stayed in May 2024

The room was very nice and the sea view is well worth its price. The room we used easily fits 4 (2 adults and 2 children), having two bathrooms was very convenient. Breakfast was excellent, especially the omlette bar. The hotel is part of a bigger royal hotel complex with various restaurants, possibility to swim the sea, spa etc. Also tried the spa, very good. Connection to Dubrovnik old town via bus was very simple and convenient. Would definitely recommend this place. Staff was super friendly and helpful.

Stayed in May 2024

The breakfast selection was rather limited. Furthermore, the pool and spa facilities fell short of the standard expected from a 5-star hotel.

The view was excellent, and the bed was comfortable.

Stayed in May 2024

I had booked several rooms for my party and while rooms at the front matched our expectations., we found that some of rooms at the rear were worse than others ; some had bins next to to terrace space and that it is not really suitable for a hotel of that standard, perhaps bins should be placed elsewhere. Some rooms overlooked the carpark, hence should be classified differently from the rest in that category/price. Some of the guests therefore decided to upgrade, but the difference in price was rather steep and ended up being much more expensive than what we had paid for sea view via booking. Communication between staff teams could also improve for the sake of clarity and consistency.

Beautiful hotel and location. Excellent breakfast and Spa facilities. Very helpful staff.

Stayed in May 2024

Nothing!

Our family of 4 (2 adults and 2 kids) absolutely loved our stay at this gorgeous hotel! Our family room was luxurious and huge with spectacular views of the ocean and Lapad bay. The pools, sauna and gym facilities were great and the Buffet breakfast was outstanding!! Staff were also really friendly and helpful. The hotel is located in a quiet area and is a nice walk along the beach into the main part of Lapad and an easy 15 minute bus or taxi ride into the old town.

Stayed in May 2024

The resort had multiple restaurants, swimming pools and was a convenient walk into town where there was so much to do. The views from the resort are amazing. Helpful friendly staff too

Stayed in May 2024

Reception staff could have been friendlier

Stayed in May 2024