There could have been a bit more room cleaning. They were only cleaning every 3 days for environmental reasons but the floor could have done with cleaning every day. You could ask housekeeping for more of anything and they would bring it.

We had a harbour view room and the view was superb. The location was excellent, easy walking distance to a metro station and the Star ferry pier and Nathan road. Value wise you can't beat this hotel. It also had guest laundry facilities which was useful.

Stayed in November 2024

Looks a bit outdated, very 70s. Also room service consisted on a paper bag which is not a great experience for that money.

Location is amazing

Stayed in November 2024

At check in, the front desk lady told us our room was upgraded. But upon seeing the room, it was exactly what I booked for so I’m confused what “upgrade” she was talking about. The room included an espresso machine but no coffee pods were provided.

I like the location - overlooking and walking distance to Victoria Harbour and the Clock Tower and surrounded by shops. Also only 15 minutes by taxi to The Peak.

Stayed in October 2024

Could be better food options and AC is a little underpowered

Amazing location and nice and helpful staff

Stayed in October 2024

The sofa bed wasn’t very comfortable for my children.

The location and views were fantastic. The master bedroom was excellent and the breakfast very good.

Stayed in October 2024

Perfect Location, nice view, laundry,

Stayed in October 2024

Learning to use their new kettle.

NA

Stayed in October 2024

Nil

Self water dispenser and self-service laundry.

Stayed in October 2024

None for the price

Great location, good size rooms, great gym and swimming facilities. Breakfast whist extra was a nice buffet style breakfast

Stayed in September 2024

Check-in efficiency can be improved

Location is good and self serve washing machine is a bonus,but the user-fee can be lowered.

Stayed in August 2024

It is what it is and no need to complain about small stuff like no ironing board or full minibar.

Great location, helpful and friendly staff, very nice and clean room with á superb view over the skyline (definately worth playing extra)

Stayed in September 2024

Very Very CLEAN safe and friendly Hong Kong is way above London and New York. Well done for making my trip a very Happy one Thankyou Hong Kong.

Stayed in September 2024

Room 1538 was noisy? Elevator movements

Stayed in September 2024

Only negative would be that they don’t service the rooms daily! And that you have to wear a swim cap to swim in their pool!

It is very centrally located. Taxis are easily available. And it is a vibrant tourist spot.

Stayed in August 2024

The only negative was that I was told to pay a $1000hk as a deposit and I will only be reimbursed in 3 weeks. There was no mention of this on Booking.

Centrally located and close to the ferry terminal and metro station. Also a great swimming pool and gym.

Stayed in August 2024

Lack some of facilities in the bathroom and bad WiFi speed on higher floors

Location

Stayed in August 2024

It was a thin wall. We can hear everything was going on from every angle. It was hard to see the view that we have cause of the dirty window. The room wasn't cleaned everyday but we got new towels.

Very good location to go around. The view was great. Room was clean when arrived.

Stayed in July 2024

beautiful view; close to train station; many eateries around

Stayed in May 2024

Room cleaning once every 3 days (except bins which are cleared every day). Did't enjoy making my own bed while on holiday :)

Great location and awesome view of the bay

Stayed in June 2024

Restaurant

Upgraded to a suite

Stayed in May 2024

Room service only every 3 days

Spacious, facilities, location

Stayed in June 2024

They updated my room for free

Stayed in June 2024

Very good place in front of Victoria Harbour and an amazing view to the HK Skyline. Very close to the ferry terminal and the MTR Station.

Stayed in May 2024

It's very strange. I do not mind if there is no toothbrush in the bath, but good hotels say if you need a toothbrush, please ask for one at the front desk. So I did, but they said I had to pay when I went there. The lady said this is now Hong Kong's rule and showed me a paper. Well, I do not care what the authorities of Hong Kong order. I care to have minimum service. A free toothbrush at the front desk is the minimum service if no toothbrush is in the bath. Well. I went out and bought one elsewhere. I feel if Hong Kong hotels are not giving good service anymore: People will go to Shenzhen, pay less, or just not come to Hong Kong anymore and go to a location with good service: Shanghai, Guangzhou, Beijing, etc.

The front desk staff was very friendly. The room was spacious and clean, and I felt immediately at home. I was expecting to see the harbour view, But there was bi harbour view, but the view was okay. I could see if it was raining or not.

Stayed in June 2024