73 - 75 Chatham Road South, Yau Tsim Mong District, Hong Kong, Hong Kong
#264 of 277 hotels in Hong Kong
Guests' ChoiceBased on 823 hotel reviews
5.4Cleanliness
5.6
Comfort
5.7
Location
7.9
Facilities
5.6
Staff
6.8
Value for money
6.0
Free WiFi
6.5
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End of dialog contentReviewed: 29 May 2024
James
United KingdomTiny room, dirty, dirty water from sink, bath didn’t drain properly, toilet seat that didn’t fit the toilet, very hard bed mattress, confusing invoicing/deposits.
Location
Stayed in May 2024
Reviewed: 27 May 2024
Gregor
Australiaroom was small, old with mold in bathroom
staff were good
Stayed in April 2024
Reviewed: 22 May 2024
Bhargav
IndiaThe wash rooms smelled. There was no proper wifi at any point
The location
Stayed in May 2024
Reviewed: 19 May 2024
Ml
IndiaNo water bottles are given
Shower
Stayed in May 2024
Reviewed: 16 May 2024
Charmellian
AustraliaWhat I dislike the most is the hospitality level and customer service of the staff. The staff's facial expression, body language and gesture were not pleasant to deal with. As people who work in hospitality, they are very not hospitable ..
I like the location of the property and the cleanliness of my room. The quietness of the room is average. The free WiFi was not informed to me at the arrival, when I queried about it, the staff was very impatient and the body language is very not friendly 😑
Stayed in April 2024
Reviewed: 2 May 2024
Julian
MaltaOutdated 12th floor.
Stayed in April 2024
Reviewed: 30 April 2024
Daniel
AustraliaNot well kept and very tired feeling
Good location
Stayed in April 2024
Reviewed: 21 April 2024
Thomas
AustraliaThe toilet. It’s very old but if it had a little bit more cleaning, it would be better .
It was very good and lots of choices. The staff in the restaurant were very friendly and willing to help.
Stayed in March 2024
Reviewed: 15 April 2024
Henoc
United KingdomNo comfortable
Nothing.
Stayed in April 2024
Reviewed: 15 April 2024
Thomas
United KingdomIt seemed a little bit outdated
The staff was really very good and helpful. It was a very good location
Stayed in March 2024
Reviewed: 14 April 2024
Naresh
IndiaWifi and the cleaning the room daily atleast . no need for new bedsheets.
The room was small but that was not the issue. The wash basin was outside. and the bathroom had a stinking smell. They told they will not change the bedsheets but atleast room was supposed to be cleaned everyday and that didnt happen. The Wifi in the room was pathetic.
Stayed in April 2024
Reviewed: 4 April 2024
Dianara
PhilippinesJust the cleanliness in the room, they didn’t even clean properly the toilet and room.
Stayed in April 2024
Reviewed: 1 April 2024
Kevin
CanadaLocation was good.
The place did not offer breakfast. The room smelled like smoke and the minimums such as hand towels weren’t in our room. Bathrooms were not very good.
Stayed in March 2024
Reviewed: 1 April 2024
Paweena
Thailandhotel is old, room is old. you can see a dirty curtain in bathroom
location of hotel is good, quite in the center
Stayed in March 2024
Reviewed: 1 April 2024
Chatsarun
ThailandNeed instore USB charger in room.
Location is very good, wifi speed very well. Staff is Ok but not much helpful. No need to book Bed&breakfast because you can eat local restaurant near by and many restaurant close to hotel. Room quite old (I stay standard room) and light in room is not enough.
Stayed in March 2024
Reviewed: 17 March 2024
Jamsran
MongoliaThe property is the too old and got to repaint the rooms. Change the furniture pls.
The location is the great.
Stayed in March 2024
Reviewed: 17 March 2024
Emily
PhilippinesI chose Best Western since we were impressed with the one in Bohol, Philippines. But alas, this was different! The room in the 4th floor assigned to us stank - smell was dank, fiercely strong and we reeled from its assault. Management put in a filter machine which eased the smell but since there was none for the bathroom, that one continued to punish us while we were there. I believe the smell came from the sewer and seeped in through the pipes. :) Hope they find a way to address this problem.
We have been to HK many times but our last visit was 13 years ago. While HK has changed, so have I so I would say this nostalgia trip is still good.
Stayed in March 2024
Reviewed: 2 March 2024
Parag
SingaporeRoom interior , bathroom all not finished properely . Looks very old hotel. Not worth the money
Location was good
Stayed in March 2024
Reviewed: 29 February 2024
Kitchen
United StatesLocation is great
Stayed in February 2024
Reviewed: 22 February 2024
Edward
PhilippinesRoom smelled like mold Wet spot on carpet from dripping air conditioning unit
Room was located with a great view. 2 Free drinking water Hot water Clean bathroom Easy check in process Cold air conditioning
Stayed in February 2024
Reviewed: 22 February 2024
Kenneth
South AfricaEven though I had booked a good room, I was given a very small room because I arrived early... Before check-in time. That tiny room was ice cold... not even a rug on the floor, not to mention the noise from passing traffic. When I asked for my room to be changed, the front desk thought he was doing me a favour... charging me for a better room, but giving me a room that was cheaper. Eventually got the room I had booked.
Breakfast was nice
Stayed in February 2024
Reviewed: 18 February 2024
Annelize
South AfricaRooms very old and old fashioned. Bathroom was mouldy. When room was cleaned, dirty coffee mugs was not replaced, the bathtub did not have a plug and we had to ask. The exterior of the hotel and lobby did not match the interior of the room.
The fact that a smoking room was available for us. Very convenient since Hong Kong is very strict with smoking laws.
Stayed in February 2024
Reviewed: 16 February 2024
Ma
PhilippinesSmall room, bed not comfortable, small toilet not clean carpets, same breakfast everyday
Near to shopping areas and restaurants
Stayed in February 2024
Reviewed: 6 February 2024
Kyaw
United KingdomDue for update
Location
Stayed in January 2024
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