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Reviews of Novotel Century Hong Kong 4 stars

238 Jaffe Road, Hong Kong, Hong Kong

#106 of 288 hotels in Hong Kong

Guests' Choice

Review score

Based on 898 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.9

  • Facilities

    8.0

  • Staff

    8.7

  • Value for money

    7.7

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 10 November 2024

    8.0
    Good hotel in Wan Chai for business trip.
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Perhaps bed is little too firm.

    Located in a short walk from Wan Chai MTR station. About 10-15 mins walk to convention centre. Staff is helpful. Room is clean with all amenities for work. Many eateries nearby.

    Stayed in November 2024

  • Reviewed: 10 November 2024

    8.0
    Good Location. Will be great after a refurbishment.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Room is not big. Price is slightly higher for the size. Corridors and hotel seems like it requires an upgrade soon.

    Location. Late check out till 330pm as room was available. Many food options and walking distance to Metro. Bar with happy hour and live band with great vibes.

    Stayed in November 2024

  • Reviewed: 4 November 2024

    9.0
    Loved our stay and hope we can come again
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    As a vegetarian I struggled to find a decent choice of food

    Location was great and the team were excellent. They took great care of us all especially my baby. We loved using the pool after a long day of seeing the sights

    Stayed in November 2024

  • Reviewed: 2 November 2024

    9.0
    Stayed for two nights with my partner for a short layover in Hong Kong. Would stay again.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    Nothing

    Location was convenient with many places to eat and convenience stores around the hotel, around 5 minutes walk to MTR station. Staff was friendly, room was clean, facilities were all there.

    Stayed in October 2024

  • Reviewed: 28 October 2024

    8.0
    Great
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    Bar prices high.

    Enjoyed my stay at Novotel. Staff, location fantastic. Overpriced bar but overall great.

    Stayed in October 2024

  • Reviewed: 28 October 2024

    8.0
    Overall experience was decent.
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 6 nights

    Though we booked the room for 3 (2 adults + 1 child), the room was too small for 3 and there was no space for extra bed.

    The location of the Hotel was excellent, Very close to MTR. McDonalds and KFC were nearby.

    Stayed in October 2024

  • Reviewed: 26 October 2024

    9.0
    Perfect for visit HK fair
    • Business trip
    • Group
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nice with salt&pepper on all tables. But TRY them before putting them on tables! Some are empty, som are blocked. Happen 3 out of 5 breakfasts in two stays I October. Bathroom in hotel room are old..

    Very in walking distance to HK exhibition. Nice Breakfast. Ok training facility, but buy in free weights !

    Stayed in October 2024

  • Reviewed: 25 October 2024

    9.0
    Great return stay and a really good breakfast (if you come early)
    • Business trip
    • Couple
    • Superior Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    Humidity control is needed. Rooms get stuffy and the air conditioning is too strong.

    Amazing location and really good value for the area.

    Stayed in October 2024

  • Reviewed: 21 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    Breakfast stopped at 10 am instead of the usual 10:30 am as most hotels do.

    Great location if one likes to conduct business on a short stay in HKG. All Staffs served with a smile and very courteous. Room size quite adequate considering this is a very central location in HKG. Six minutes' walk to MTR station and a few minutes to a tram station. Lots of eateries around and a Seven-eleven across the street. Would definitely use this hotel again.

    Stayed in October 2024

  • Reviewed: 17 October 2024

    8.0
    Good location and amongst great eateries!
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Could be cleaner at the nooks and corners. Sorry, I am a bit of cleanliness fuss.

    Convenient location to Wan Chai MRT, about 10mins walk. There are nice eateries around too, along Jaffe Road. Easy access to dim sum restaurant (just opposite) and famous local hong kong roast eatery. The must try Hee Kee Spicy Crabs is along Jaffe Road as well!

    Stayed in October 2024

  • Reviewed: 14 October 2024

    8.0
    great place to stay
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    swimming pool,beds are really small, dats not king size bed

    hotel is super clean,very very helpful staffs specially I want to mention Mr Paul Chan ( supervisor - Conceirge), he was very helpfull in everything, location wise hotel is centrally located,8-9 mins walk from wanchai metro station.swimming pool was not that great. wide spread of breakfast and one can get lot of options. I went there for my anniversary and they made it sure to make it special with room decoration and a complimentary wine bottle.

    Stayed in October 2024

  • Reviewed: 13 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel room was a little old and small. But most hk hotel rooms are rather small, so we expected this.

    We liked tge lication as it was near enough to Wan Chai MTR, about 5mins walk. It was also near a number of good eateries and within walking distance to its more popular shopping area. All in all, value for money.

    Stayed in October 2024

  • Reviewed: 8 October 2024

    8.0
    Excellent
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Pool water was cold for the kids as not much sunlight

    Excellent location, clean , got my room early , good breakfast

    Stayed in October 2024

  • Reviewed: 5 October 2024

    7.0
    OK
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights

    1. The shower curtain had severe mold at the bottom. 2. Some of bathroom grouts were black due to mold.

    1. luggate storage service after check out 2. bedding, desks, basin, bath itself were clean 3. 4 USB ports at the desk, No conversion socket required. 4. Staff were friendly and listend to my requests

    Stayed in October 2024

  • Reviewed: 3 October 2024

    7.0
    Was Ok
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    First time swimming pool on repair now gym on works. In both cases I was never advised

    Location

    Stayed in September 2024

  • Reviewed: 30 September 2024

    8.0
    Very good
    • Business trip
    • Group
    • Standard Queen Room
    • Stayed 3 nights

    Rooms are a bit dated. Gym was under renovation.

    Breakfast is great. Good location, staff helpful.

    Stayed in September 2024

  • Reviewed: 30 September 2024

    8.0
    Great 2 weeks - would stay here again
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    Twin room felt a bit cramped but ok. As we were there two weeks some more storage would have been good. Also finding hairdryer in bathroom not obvious

    . Location excellent especially for bus to airport and close to MTR. Pool was fine and good sized gym.

    Stayed in September 2024

  • Reviewed: 30 September 2024

    7.0
    Overall good stay with convenient location
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Things to improve: Drinking water, place adequate water for guest to consume or alternatively give provisions for guest to refill the water from room itself

    Location and breakfast

    Stayed in September 2024

  • Reviewed: 23 September 2024

    8.0
    I enjoyed my stay at the Novotel. I will stay there again.
    • Business trip
    • Couple
    • Standard Queen Room
    • Stayed 4 nights

    The breakfast presentation and selections were poor. The hotel needs an upgrade.

    I booked a Premium Room which included a Lounge. It was spacious. Room was cleaned timeously. The Bar lounge was fantastic, the service was quick and drink were well priced - even the Aussie Wines were good!! The location was ideal for my needs and walking distances to the business centres.

    Stayed in September 2024

  • Reviewed: 22 September 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    It's a great location if your attending the convention centre , 10 minutes walk

    Stayed in September 2024

  • Reviewed: 21 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Front desk staff are approachable and very helpful.

    Stayed in August 2024

  • Reviewed: 21 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    pls make a tourist map around Hongkong for example introducing museum , transportation between airport and hotel , restaurants etc.

    Not bad

    Stayed in September 2024

  • Reviewed: 19 September 2024

    8.0
    Good location and excellent staff.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom needed updating.

    Location was good and the concierge supervisor (Paul) was excellent in helping me negotiate what I wanted to visit in the city and stay safe during the impending typhoon. He made sure I had an umbrella and was confident when I was sightseeing alone.

    Stayed in September 2024

  • Reviewed: 17 September 2024

    8.0
    Great location for a family of 4
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    - Breakfast is good, but it’s really expensive if not included in the price. Works out about £15pp per day. - The coffee at breakfast was below average and wore a bit thin by day 3. - The wallpaper in our room (1622) was peeling off. I hope it wasn’t caused by damp because we had our two children with us. - we were told there were not baby high chairs at breakfast on our last morning, but I could see them. Strange.

    The location is excellent, and most of the staff were extremely friendly. The whole hotel felt very clean. There’s a kids club on Sunday early afternoons that we were disappointed to miss out on. The woman at the concierge desk this morning was absolutely fantastic and very friendly. She helped us get a taxi, assisted with our luggage, and even gave our son a little cuddly toy. The breakfast has a good variety and quality, making it a very convenient facility. There’s a hot and cold water dispenser in the restaurant, which was perfect for making up baby formula. The staff let me use it at any time which was super handy. There’s hair conditioner in the bathroom which is a real winner for me!

    Stayed in September 2024

Showing 1 – 25

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