238 Jaffe Road, Hong Kong, Hong Kong
#106 of 288 hotels in Hong Kong
Guests' ChoiceBased on 898 hotel reviews
8.1Cleanliness
8.3
Comfort
8.3
Location
8.9
Facilities
8.0
Staff
8.7
Value for money
7.7
Free WiFi
9.0
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End of dialog contentReviewed: 10 November 2024
Geak
SingaporePerhaps bed is little too firm.
Located in a short walk from Wan Chai MTR station. About 10-15 mins walk to convention centre. Staff is helpful. Room is clean with all amenities for work. Many eateries nearby.
Stayed in November 2024
Reviewed: 10 November 2024
Yu
SingaporeRoom is not big. Price is slightly higher for the size. Corridors and hotel seems like it requires an upgrade soon.
Location. Late check out till 330pm as room was available. Many food options and walking distance to Metro. Bar with happy hour and live band with great vibes.
Stayed in November 2024
Reviewed: 4 November 2024
Louise
United KingdomAs a vegetarian I struggled to find a decent choice of food
Location was great and the team were excellent. They took great care of us all especially my baby. We loved using the pool after a long day of seeing the sights
Stayed in November 2024
Reviewed: 2 November 2024
Winnie
AustraliaNothing
Location was convenient with many places to eat and convenience stores around the hotel, around 5 minutes walk to MTR station. Staff was friendly, room was clean, facilities were all there.
Stayed in October 2024
Reviewed: 28 October 2024
Ronnie
GermanyBar prices high.
Enjoyed my stay at Novotel. Staff, location fantastic. Overpriced bar but overall great.
Stayed in October 2024
Reviewed: 28 October 2024
Siva
IndiaThough we booked the room for 3 (2 adults + 1 child), the room was too small for 3 and there was no space for extra bed.
The location of the Hotel was excellent, Very close to MTR. McDonalds and KFC were nearby.
Stayed in October 2024
Reviewed: 26 October 2024
Ragnar
NorwayNice with salt&pepper on all tables. But TRY them before putting them on tables! Some are empty, som are blocked. Happen 3 out of 5 breakfasts in two stays I October. Bathroom in hotel room are old..
Very in walking distance to HK exhibition. Nice Breakfast. Ok training facility, but buy in free weights !
Stayed in October 2024
Reviewed: 25 October 2024
Vladimir
United KingdomHumidity control is needed. Rooms get stuffy and the air conditioning is too strong.
Amazing location and really good value for the area.
Stayed in October 2024
Reviewed: 21 October 2024
Steven
SingaporeBreakfast stopped at 10 am instead of the usual 10:30 am as most hotels do.
Great location if one likes to conduct business on a short stay in HKG. All Staffs served with a smile and very courteous. Room size quite adequate considering this is a very central location in HKG. Six minutes' walk to MTR station and a few minutes to a tram station. Lots of eateries around and a Seven-eleven across the street. Would definitely use this hotel again.
Stayed in October 2024
Reviewed: 17 October 2024
Lynnng
SingaporeCould be cleaner at the nooks and corners. Sorry, I am a bit of cleanliness fuss.
Convenient location to Wan Chai MRT, about 10mins walk. There are nice eateries around too, along Jaffe Road. Easy access to dim sum restaurant (just opposite) and famous local hong kong roast eatery. The must try Hee Kee Spicy Crabs is along Jaffe Road as well!
Stayed in October 2024
Reviewed: 14 October 2024
Samrat
Indiaswimming pool,beds are really small, dats not king size bed
hotel is super clean,very very helpful staffs specially I want to mention Mr Paul Chan ( supervisor - Conceirge), he was very helpfull in everything, location wise hotel is centrally located,8-9 mins walk from wanchai metro station.swimming pool was not that great. wide spread of breakfast and one can get lot of options. I went there for my anniversary and they made it sure to make it special with room decoration and a complimentary wine bottle.
Stayed in October 2024
Reviewed: 13 October 2024
Lynnng
SingaporeThe hotel room was a little old and small. But most hk hotel rooms are rather small, so we expected this.
We liked tge lication as it was near enough to Wan Chai MTR, about 5mins walk. It was also near a number of good eateries and within walking distance to its more popular shopping area. All in all, value for money.
Stayed in October 2024
Reviewed: 8 October 2024
Aftab
IndiaPool water was cold for the kids as not much sunlight
Excellent location, clean , got my room early , good breakfast
Stayed in October 2024
Reviewed: 5 October 2024
Sara
Australia1. The shower curtain had severe mold at the bottom. 2. Some of bathroom grouts were black due to mold.
1. luggate storage service after check out 2. bedding, desks, basin, bath itself were clean 3. 4 USB ports at the desk, No conversion socket required. 4. Staff were friendly and listend to my requests
Stayed in October 2024
Reviewed: 3 October 2024
Eloi
SpainFirst time swimming pool on repair now gym on works. In both cases I was never advised
Location
Stayed in September 2024
Reviewed: 30 September 2024
Amy
United KingdomRooms are a bit dated. Gym was under renovation.
Breakfast is great. Good location, staff helpful.
Stayed in September 2024
Reviewed: 30 September 2024
Tony
United KingdomTwin room felt a bit cramped but ok. As we were there two weeks some more storage would have been good. Also finding hairdryer in bathroom not obvious
. Location excellent especially for bus to airport and close to MTR. Pool was fine and good sized gym.
Stayed in September 2024
Reviewed: 30 September 2024
Anand
SingaporeThings to improve: Drinking water, place adequate water for guest to consume or alternatively give provisions for guest to refill the water from room itself
Location and breakfast
Stayed in September 2024
Reviewed: 23 September 2024
Desmond
South AfricaThe breakfast presentation and selections were poor. The hotel needs an upgrade.
I booked a Premium Room which included a Lounge. It was spacious. Room was cleaned timeously. The Bar lounge was fantastic, the service was quick and drink were well priced - even the Aussie Wines were good!! The location was ideal for my needs and walking distances to the business centres.
Stayed in September 2024
Reviewed: 22 September 2024
Patricia
IrelandIt's a great location if your attending the convention centre , 10 minutes walk
Stayed in September 2024
Reviewed: 21 September 2024
Alfredo
PhilippinesFront desk staff are approachable and very helpful.
Stayed in August 2024
Reviewed: 21 September 2024
Yongmin
South Koreapls make a tourist map around Hongkong for example introducing museum , transportation between airport and hotel , restaurants etc.
Not bad
Stayed in September 2024
Reviewed: 19 September 2024
Steevie
United KingdomBathroom needed updating.
Location was good and the concierge supervisor (Paul) was excellent in helping me negotiate what I wanted to visit in the city and stay safe during the impending typhoon. He made sure I had an umbrella and was confident when I was sightseeing alone.
Stayed in September 2024
Reviewed: 17 September 2024
Heidi
United Kingdom- Breakfast is good, but it’s really expensive if not included in the price. Works out about £15pp per day. - The coffee at breakfast was below average and wore a bit thin by day 3. - The wallpaper in our room (1622) was peeling off. I hope it wasn’t caused by damp because we had our two children with us. - we were told there were not baby high chairs at breakfast on our last morning, but I could see them. Strange.
The location is excellent, and most of the staff were extremely friendly. The whole hotel felt very clean. There’s a kids club on Sunday early afternoons that we were disappointed to miss out on. The woman at the concierge desk this morning was absolutely fantastic and very friendly. She helped us get a taxi, assisted with our luggage, and even gave our son a little cuddly toy. The breakfast has a good variety and quality, making it a very convenient facility. There’s a hot and cold water dispenser in the restaurant, which was perfect for making up baby formula. The staff let me use it at any time which was super handy. There’s hair conditioner in the bathroom which is a real winner for me!
Stayed in September 2024
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