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Reviews of the Figo 4 stars

Hollywood Centre,77-91 Queen's Road West, Sheung Wan, Hong Kong, Hong Kong

#44 of 278 hotels in Hong Kong

Guests' Choice

Review score

Based on 447 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.8

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    8.5

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 1 July 2024

    10
    Cosy and strategic location
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 4 nights
    • Submitted via mobile

    Not to say i didnt like just for room of improvement, maybe you can tell beforehand that you will charge customers a sum of deposit for us to better prepare.

    Everything! Location is strategic, not too centre but so easy to get to public transportation. The bus stop is just opposite the hotel and the nearest MTR is Sai Ying Pun station which is 450m from the hotel. You can take the nearest tram too. Staffs are really friendly and helpful. Interior design of this hotel is to my liking and the very reason I chose the place. They served free flow of carbonated drinks and peanuts at the lounge.

    Stayed in June 2024

  • Reviewed: 30 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premium Suite
    • Stayed 4 nights
    • Submitted via mobile

    Not a big issue but would have liked some bench space in the bathroom.

    The place has very good styling. Really liked the common area and the happy hour facilities. Serviced by buses outside and MRL not far away.

    Stayed in June 2024

  • Reviewed: 27 June 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    Super cozy, and super friendly and professional staff!

    Stayed in May 2024

  • Reviewed: 14 June 2024

    8.0
    very nice place, would come again.
    • Leisure trip
    • Family with young children
    • Premium Suite
    • Stayed 8 nights

    Air con was very loud. And kitchenette could have had a few things more; a microwave and a cutting knife to peel fruits. Also we were three and there were two of everything (such as cups and utensils).

    Room was very nice. Clean ja comfy. Kitchenette was a plus. Beds were very good.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    7.0
    Such a cosy place for young people
    • Leisure trip
    • Couple
    • Magnolia Suite
    • Stayed 5 nights
    • Submitted via mobile

    The bed and pillows aren’t comfortable

    The ambience is nice

    Stayed in June 2024

  • Reviewed: 3 June 2024

    10
    Great renovated hotel in the heart of Sheung Wan
    • Leisure trip
    • Solo traveller
    • Premium Suite
    • Stayed 2 nights

    All was good

    Absolutely amazing property, in the heart of Sheung Wan, near Soho House and Ibis Hotel. Fully renovated rooms, amazingly helpful staff (Venezia and Marco were very great) and a big bonus of nice terrace on the lobby where you can have your coffee and drinks. Truly a gem

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Queen Studio
    • Stayed 4 nights
    • Submitted via mobile

    Beautiful interior, clean and such kind service. Would definitely come back!

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    It was good stay in Hong Kong.
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 2 nights
    • Submitted via mobile

    The problem with wifi. Wifi sucks big time.

    The rooms were clean and almost everything was new. The hotel staff was very helpful. They lent us power adapter. We returned.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Our stay was great. The staff is very competent and made us feel at home.
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 2 nights
    • Submitted via mobile

    -

    Friendly staff and great location. Good amenities

    Stayed in May 2024

  • Reviewed: 4 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    The place is super nice, the room was equipped with everything you might need, and very clean. It's central and close to areas with restaurants and bars and it's quite easy to get everywhere from there. Added value the lobby where you can find snacks and beverage 24/7 and a happy hour in the late afternoon

    Stayed in May 2024

  • Reviewed: 29 April 2024

    8.0
    Wonderful stay and very friendly staff!
    • Leisure trip
    • Family with young children
    • Premium Suite
    • Stayed 3 nights
    • Submitted via mobile

    The bedroom was quite humid (due to HK’s humidity), so we asked for a dehumidifier and that really helped. The airconditioning worked well but sometimes quite noisy, and a bit smelly (food?!) in the bathroom in some cases.

    The room was very spacious and the location was very ideal! We got a free upgrade and the hotel staff were so friendly. We also liked the free drinks in the lounge area.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium Suite
    • Stayed 4 nights
    • Submitted via mobile

    Well, we had some issues but the team took care of it. We will come back, hopefully soon.

    The staff is great and try their best to help. The "cocktail hour" is a really nice idea with good stuff.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premium Suite
    • Stayed 1 night
    • Submitted via mobile

    Wi-Fi coverage in the lobby was ok but suffered from what looked like bad channel management.

    Better than expected. It was clean, nice and comfortable. Bathroom was also nice. Lobby was relatively small but nice.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    A good hotel with very helpful staff.
    • Leisure trip
    • Couple
    • Premium Suite
    • Stayed 9 nights

    The bed was a little hard, but overall nothing to grumble about.

    The staff were very helpful. The happy hour with a free glass of wine every evening was a bonus!

    Stayed in April 2024

  • Reviewed: 18 April 2024

    7.0
    Good value, good location and great customer service
    • Leisure trip
    • Solo traveller
    • Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    Small rooms

    Friendly staff, free drinks at the bar. Good value

    Stayed in April 2024

  • Reviewed: 10 April 2024

    10
    Great value for money. Excellent location for being a little more local but still central
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 3 nights

    There was one instance where a fire alarm went off. We didn't know what to do so just went down to the lobby and the staff simply said: false alarm. This was early in the morning and we just felt like they could have been more communicative to guests about the false alarm like being the one to approach us and reassure that nothing is wrong.

    Location was good for getting away from the super hectic area of Hong Kong. Room was good value for money: clean, nice design, maximized space. Service was swift and reliable.

    Stayed in March 2024

  • Reviewed: 9 April 2024

    9.0
    Good sized centrally located apartment in Hong Kong
    • Leisure trip
    • Couple
    • Magnolia Suite
    • Stayed 7 nights
    • Submitted via mobile

    There was a steep step into the bathroom which you had to watch especially coming out of the bathroom. It would have been good to have soap by the wash-hand basin.

    A good size centrally located apartment with separate comfortable bedroom and sitting room. The bathroom with a walk-in shower was very good. Light refreshments available from the shared facilities next to the reception.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Superb
    • Couple
    • Queen Studio
    • Stayed 3 nights
    • Submitted via mobile

    There was a weird sound that goes on every hour or two that can be heard from our bedroom and sometimes the smell is weird with the a/c on.

    The location is very convenient and the neighborhood’s beautiful. And the staff members were really nice.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 4 nights

    The bathrooms were a tad small with very limited bench space for toiletries, the shower was very small too.

    Rooms were modern and very spacious by Hong Kong standards, the free drinks in the communal area is a very nice touch (don't have to worry about running out of water in the middle of the night). The location was pretty good - easy to take a bus from the airport to the hotel, a short walk to the MTR stations, plenty of convenient stores, laundromats, restaurants and bars nearby

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    Perfect location, comfortable hotel + friendly staff.
    • Business trip
    • Group
    • Queen Studio
    • Stayed 2 nights

    The aircon is a bit noisy, but otherwise nothing to complain about. The place is not a design hotel - but it's more than adequate aesthetically, for ease + comfort.

    Comfortable + reasonably priced hotel in an excellent area. Not glamorous, but very cosy + the little balcony is lovely for a wine + a nice view over Sheung Wan.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    9.0
    Feel like home in mini flat
    • Leisure trip
    • Solo traveller
    • Premium Suite
    • Stayed 6 nights
    • Submitted via mobile

    Small as usual in Hong Kong, but newly renovated style in modern which is clean and comfortable to stay for a week. Location is convenient with easy access to bus, MTR, tram. Walking distance to Soho. Friendly staffs. Happy hour in the lounge.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    10
    Lovely boutique hotel in a good location
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 6 nights
    • Submitted via mobile

    Not much to dislike.

    Nice boutique hotel in a good location and reasonably priced. Hotel staff were very helpful and friendly.

    Stayed in February 2024

  • Reviewed: 3 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Studio
    • Stayed 5 nights
    • Submitted via mobile

    A bed was a bit small

    Comfy room Free drinks

    Stayed in February 2024

  • Reviewed: 26 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 7 nights

    The shower room's drainage was poor, causing water to drain slowly. If you enjoy long showers, you might find yourself standing in a small pond.

    The room was spacious enough for two people. I appreciated the room's brightness and its home-like design. The ample closet space was a plus, as we stayed for 5 nights. Free beverages such as coffee, beer, and bottled water were provided. The staff were kind and helpful. I left a personal item in my room and only realized it two days after checking out. The hotel staff assisted me with my lost item, which I really appreciated.

    Stayed in January 2024

Showing 1 – 25

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