hard beds and pillows , small tv , not all lighting worked

the view , big room and helpful staff

Stayed in September 2024

Steps!

The concierge Maria was wonderful The room was lovely with a terrace and lounge chairs Pool is somewhat small but very refreshing Food at restaurant was delicious

Stayed in September 2024

Super clean, breakfast was amazing, staff super lovely and accomodating. Will stay here again for sure!

Stayed in September 2024

Ants in the room.

Staff were amazing, couldn't do enough for us. John and Alola who served breakfast were very friendly and attentivel. Marie at reception was really nice and helpful. It was our honeymoon and they gave us a free upgrade which was amazing.

Stayed in September 2024

excellent location, walking distance (which is by the way vey nice walk with the views) to Fira, stunning views (i went to Oia, the views there are so beautiful but not better than the view from the hotel). very friendly and helpful staff, big thanks to the ladies at the reception. i have been to many places and islands, i truly enjoyed our stay in the hotel. i also recommend for visitors to rent ATV or buggy and enjoy going around the island. i just asked the ladies at the front desk for buggy rental and they come and bring it to the hotel, buddy was for 180 € for 24 hours which is good price.

Stayed in September 2024

Room only cleaned once in 3 days but toiletries not replaced

Location and experience

Stayed in September 2024

Nothing

Everything

Stayed in August 2024

The room itself fell short of expectations. The bed was not that comfortable and the shower was also not great. However, the terrace much more than made up for those shortcomings.

Our terrace with hot tub was exceptional. It was so quiet and relaxing, and the view was breathtaking. Also, the breakfast was delicious and the staff was incredibly nice and helpful.

Stayed in August 2024

- The breakfast is not great - We booked honeymoon suite and our hot tub water simply wasn’t hot enough. They technician came 3 times but it was Luke warm as best - too many papers for information. Consider making a hotel booklet with all information

Beautiful and spotlessly clean Very kind staff Delicious room service So close to nice spots and main town Easy to get a taxi or walk

Stayed in July 2024

Beautiful setting with amazing views of caldera, staff were so friendly and extremely helpful. The jacuzzi outside the room was great to cool off in the hot days. All round great hotel.

Stayed in July 2024

Nothing!

Location, location, location! The beautiful cliff top views, the spacious luxury suite with our very own veranda and sunbathing area. The staff went out of their way to settle us in and provided us with useful information to make the most of our stay. Of particular help were John and Lola in the restaurant and Maria and Eleni at reception. Thank you all for making this a memorable holiday for us.

Stayed in July 2024

The stairs - in all fairness that is all of Fira. The restaurant is very limited. The food is good but it’s more of a gap fill. The room we had was never cold as the pool counter acted the A/c. They either need another unit or some kind of screen to separate the heated pool.

What an amazing place - we had the room with the cave pool and we loved it. Maria the manager and all the staff were amazing. Emiliano served great drinks by the pool. Lovely place to spend the day then 10 mins too town for the evening.

Stayed in July 2024

WiFi was spotty inside the room, likely because it was tucked into the cave but otherwise everything was perfect.

The view was incredible

Stayed in June 2024

Very well placed hotel, clean and well kept. The views were outstanding 😊

Stayed in June 2024

The bed we had needed to be put to rest or burned at sunrise. Very uncomfortable.

Beautiful resort/facility. Very clean and accommodating, excellent location for sunset, nice room with bathroom. Amazing breakfast.

Stayed in June 2024

Absolute luxury and dream holiday !

Stayed in June 2024

I loved it

Top spot with great view what you can dream of Santorini

Stayed in June 2024

The staff were very friendly and hospitable. They made us feel very welcome.

Stayed in June 2024

Everything was great, I have absolutely no complaints.

The location was excellent, the staff were all very friendly and accommodating especially the front desk and breakfast staff

Stayed in June 2024

Our jacuzzi was too hot to stay in. Then after they fixed it, it was too cold. But that is my only feedback- it was an amazing trip and you all treated us fabulously.

Amazing, beautiful. Your staff is top notch- especially John!

Stayed in May 2024

The heated spa was great

Great views and lovely location

Stayed in May 2024

Jacuzzi tub was never warm. Paid extra for the jacuzzi sweet. While glad the staff was attentive. Phone calls to the room were a bit much. Woke me up from 1 or two mid day naps.

Views are stunning,Customer service was perfect. Staff always available.Repair person always on call.

Stayed in May 2024

Would be nice if some of the spa facilities (sauna, steam room etc) were included in the price.

Staff were fantastic, especially Mariglen, Maria and Daniel who went out of their way to make sure we were well looked after! Spacious rooms, incredible views, the best breakfast buffet I've ever seen. We loved our room with the hot tub on the balcony! Beds were very comfortable - I think this has been addressed based on previous reviews that reported hard beds.

Stayed in October 2023

Nothing

Everything was beautiful accompanied with fabulous employees!

Stayed in September 2023