Based on 136 hotel reviews
9.2Cleanliness
9.2
Comfort
9.4
Location
9.8
Facilities
8.9
Staff
9.7
Value for money
8.8
Free WiFi
10.0
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End of dialog contentReviewed: 18 June 2024
Galina
United StatesAbsolutely amazing location
Stayed in June 2024
Reviewed: 12 June 2024
Carol
AustraliaNothing!
Absolutely EVERYTHING! Sophia was a wonderful host and could not do enough for us. Mario’s and Lette looked after our every need as well! We did find the sofa mattresses a little hard on our older bodies but would highly recommend Kastro to anybody !!
Stayed in June 2024
Reviewed: 12 June 2024
Roger
New ZealandIt was as described so everything as expected.
Location one of the best in Fira as had view across all Fira and caldera, great host Marios and friendly guests as small boutique hotel. Very spacious room and pool nice and easy to get in to with amazing views. Would stay again.
Stayed in June 2024
Reviewed: 9 June 2024
Amy
AustraliaNoise of the city at night while trying to sleep. Nothing to do with accommodation itself.
The staff were exceptional. The helped us with dinner bookings and carry our luggage to the room. Location of the hotel was right in town. This was perfect during the day but it was quite noisy at night. The view was UNBELIEVABLE. I wish we stayed for longer.
Stayed in June 2024
Reviewed: 14 May 2024
Elder
United StatesThe photos showing a view from the room were not like what we had. This hotel, like others, is not on the road vehicles travel on.
The location was very good. The staff was very accommodating as I have a bad leg. They moved us from a room that required going up steps to get to bed into a single level room. Breakfast was very nice. One of the staff helped us take our luggage from our car to the room as you do not drive next to the Hotel.
Stayed in April 2024
Reviewed: 11 April 2024
Jorge
Saudi ArabiaLocation, size and attention
Stayed in April 2024
Reviewed: 5 November 2023
Stefanie
SwitzerlandFurniture is dated, beds are uncomfortable and bathroom facilities are in need of long-term repairs or upgrades.
Large rooms, great breakfast, amazing views, beautiful balcony, pool with a view, very friendly and accommodating staff.
Stayed in October 2023
Reviewed: 22 October 2023
Alexander
United StatesThe steps were a bit steep for me.
Very centrally located with an amazing view of the caldera.
Stayed in October 2023
Reviewed: 13 October 2023
Nicool95
SlovakiaThe worst was bathroom (ceramics and bathtub need really big changes and need to be fixed). Not window at all so you must leaved open door (which one make loudly noises all the time if you open or close) In first room (when you came in) are windows which one cannot be blindfolded, so around 7a.m you wake up with sun to your eyes. Also you listen donkyes (around the same time 7-7:30a.m) coming downstars to port of Fira so wake up you loudly noises of steps and screaming from owners. Upstairs restaurant, the same time again, moving all the chairs, tables or any other things, so really you dont have other choice than to wake up and start your day. Breakfast was nice, but not enough for anyone from everything (and of course everyday the same and nothing hot made at all, just cold plates, sweets, fruits...) Everything inside is "old style" so dont except something new and enjoyed old time.
First of all it was the most amazing view to all the Fira and caldera. Our room has all the windows to view and everyday it was breath taking and really special. Receptionist was really amazing and help us with everything, big thanks for that. Our room was clean daily (we stayed for 5nights) and breakfast was served dirrectly to our door balcony (yes, the balcony was exactly with tables for breakfast but in the end people stayed there only in morning and all day nobody). I have high expectations for this place and the position is the most amazing
Stayed in October 2023
Reviewed: 3 October 2023
Dingjiang
United StatesExcellent location
Stayed in September 2023
Reviewed: 26 September 2023
Terry
AustraliaGreat view and wonderful staff. There is a small plunge pool which is good enough to cool off. Nice breakfast on the balcony. Best view of the sunset and Thira at night from the balcony us breathtaking.
Stayed in September 2023
Reviewed: 20 September 2023
Barbara
United KingdomThe grand suite had a lovely view of caldera from the private patio but was closer to the old road down to the beach which was very busy with tourists and donkeys so no much privacy there. For a bit of privacy we spent the time outside in the patio in front of the room with the shared pool.
The location was excellent with an amazing view of Thira from the jacuzzi . The staff , especially Bora was super helpful with arranging transportation for us. We were also upgraded to a grand suite which would have cost more.
Stayed in September 2023
Reviewed: 19 September 2023
Debora
United StatesThe bed was too hard for both of us
The location! The views were amazing. Staff were wonderful and the andd was clean.
Stayed in September 2023
Reviewed: 18 September 2023
David
AustraliaThe view, the view, the view. What a location right at the top of the cable car. The staff where fantastic, breakfast was excellent, and the rooms large. So easy to get around Acura from here. Will definitely come back.
Stayed in September 2023
Reviewed: 16 September 2023
Georgiana
AustraliaAmazing view Amazing service by Bora and Marious And excellent location The breakfast was huge
Stayed in September 2023
Reviewed: 16 September 2023
Tanya
CanadaMora was amazing! So friendly and willing to help out. Thank you Mora.
Stayed in September 2023
Reviewed: 13 September 2023
Lucie
United KingdomI loved the little hot tub but I thought there would have been a sunbathing area too. It was described as a pool. As there is no beach in Santorini, it would have been nice to have a chill area. We only stayed one night so we went to Perissa beach but I would have been disappointed if we had been staying for longer.
The property has the best views in Santorini. It is in an amazing location. The apartment was also out of this world. The staff were so friendly and helpful, went out of their way to keep in touch with us.
Stayed in September 2023
Reviewed: 10 September 2023
Franco
AustraliaBathroom needs an upgrade, seal around bath/shower needs redoing as does gap bath against wall. The pool had lots of dead moths floating but a pool man came to clean it up.
View, location and space
Stayed in September 2023
Reviewed: 7 September 2023
Tesha
United KingdomWonderful staff, fantastic stunning location, clean and roomy rooms, delicious breakfast. Absolutely loved staying here and will be back
Stayed in September 2023
Reviewed: 4 September 2023
Anna
IsraelBads were not very comfortable.
Very nice view from the room, from the pool and from the breakfast area. The room is big and special.
Stayed in September 2023
Reviewed: 31 August 2023
Mary-anne
United KingdomThe cable car queues nearby were difficult to navigate
Friendly and helpful staff, the pool, the amazing breakfast, the view, the beautiful room
Stayed in August 2023
Reviewed: 30 August 2023
Ibtisam
Saudi ArabiaNothing
The location and the staff
Stayed in August 2023
Reviewed: 23 August 2023
Gillian
AustraliaIf I had one to say one thing it was the bed was a little hard.
The staff could not help enough, the location was fantastic. View was was out of this world.
Stayed in August 2023
Reviewed: 13 August 2023
Lachlan
AustraliaNo air conditioning in the bedroom.
Perfect position with panoramic views.
Stayed in July 2023
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