The link to self check in did not work. The guests - even registred booking.com members - face an extensive web based check in procedure which should not be necessary.

Stayed in April 2024

A little loud in the room, could hear people in the room next to us. We were above the bar but the noise from there wasn't an issue.

Free beer! Great location in a nice area of Belfast, comfy bed

Stayed in April 2024

No lift. I’m a pensioner with bad knees

Big rooms, fantastic en-suite. 321. The stairs need airing.

Stayed in April 2024

Room was a bit dark without natural light. Also the airconditioner from the neighbouring building was a bit noisy.

Bathroom was nice and modern. Watercooker available. Bed was comfy

Stayed in April 2024

Check in took a while to upload ID, was unable to do it prior to booking due to connectivity. Not the hotels fault.

perfect location

Stayed in March 2024

In the morning, every time a big car passed by on the street, the whole building was shaking

Great location, room was nice and spacious and clean and had all the essentials.

Stayed in April 2024

It was a very dark room, we ran out of toilet paper and it wasn’t replenished until we called reception twice to let them know and we had a power cut one night that meant we couldn’t iron our clothes for our dinner reservation or use any appliances to style hair etc. We were offered another room but it was too late.

Food was lovely, location was good and staff were so kind and helpful

Stayed in April 2024

Clean rooms, excellent location and comfortable beds. Although the room was just above the pub, I the level of sound was not disturbing at all.

Stayed in March 2024

I find this part difficult it as it was my fault I didn’t sleep very well and I cannot blame the hotel. I booked a room over the bar thinking maybe the bar would have closed at 11pm, how wrong I was. There were people outside talking and laughing so loudly until 1am, I just couldn’t fall asleep. Then some weird noises that lasted ages which sounded like someone scraping furniture over a hard floor. Again I don’t want to say something bad about this as it was my fault I got this room but I think just some information that if you are going to book the room over the bar be aware you probably aren’t getting any sleep. Also I think I’m too old as I found the self check in annoying and would have loved to have seen a person.

The shower was great and the toiletries were really nice. The bed was comfy. The room was spacious and clean. The location was good and the tip about parking on the street for free was great.

Stayed in April 2024

Check-in at the kiosk wasn't great and the free beer fridge was empty for our entire stay, don't think it was restocked whilst we were there.

We were unable to check-in at the self check-in kiosk, a staff member went to speak to someone who sorted this out. We arrived early and were able to store our luggage until the room was ready. Bar and restaurant are fantastic, great atmosphere and the food was excellent, would definitely recommend but it is a bit of a walk to Belfast centre. Room was great, beds very comfortable.

Stayed in March 2024

Room was a bit soulless but clean and comfortable.

Stayed in April 2024

It was pretty loud. Not a huge problem. Knew it would be lively. But the rooms could be better soundproofed.

Free beer on arrival for doing self-check in. Nice touch.

Stayed in March 2024

Was woken by a staff room close by only complaint about stay

Absolutely love this property would only stay here when travelling to Belfast as a couple

Stayed in March 2024

Easy and fast check-in, great instructions, the room was spacious, everything was clean. There is a small table amd a comfy chair to work, which was perfect for me. The location is good, very close to the university where I had my conference. Also close to the city centre, 15 mins on foot. The bus station is just outside, at the doorstep. The street is full of nice cafes and restaurants. I had a great stay, I must say quite an exceptional experience for me, it was spotless, so totally recommend!

Stayed in March 2024

Fit for purpose intended!

Good location for our needs, clean and comfortable

Stayed in March 2024

It was pretty basic and quite noisy. I didn't like the self check in aspect

I liked the location. It was a very comfortable bed. I was unhappy with the first room but my request to be moved was was done with pleasant efficiency.

Stayed in March 2024

It is noisy. Either music played outside which you can hear late into the night. It’s fine with some good ear plugs so make sure you have them. The pillows are not great.

Good rooms, very spacious, clean and contemporary style. Nice bathroom. Very comfortable beds. Self check worked well. Good location with local bars and cafes and short walk into town.

Stayed in March 2024

I brought my bike - I would like to have been able to put it in a secure location but I was able to leave it in the office where I was working so not that big a deal but nice to have for the future

Location i.e. east to get to; check in process good

Stayed in March 2024

The one thing I’d perhaps comment on is nowhere to leave luggage before 10am unless you go 20 mins to the sister hotel which was helpful but right back where we started so had that have been communicated when I asked would have just saved time but no other downfalls

Spacious rooms, quiet, lovely touch of a free beer on arrival.. the little message board on how to speak Belfast made us laugh too 😂

Stayed in March 2024

Great hotel, got a very good deal. Has lots of bars, restaurants and cafes all within walking distance. Train station just across the road.

Stayed in March 2024

Nothing at all

Excellent value

Stayed in March 2024

Obviously traffic noise in the morning but nothing the hotel can do about it

Excellent.... can't fault the hotel one bit

Stayed in March 2024

I booked the Reduced rate room above the bar and there is constant music from the bar until 11 pm, which didn't bother me as I booked this, but keep this in mind when booking your room. What did bother me though, was that there was a lot of noise coming from my adjacent room - more than the bar.

Perfectly located in a very fun street and train station across the street. Check-in process was very easy and fast. Room was big and very clean.

Stayed in March 2024

Don’t like the cashless bar and Chinese

Great location

Stayed in March 2024