we weren’t aware there is work going on within the property, although room was nice the smell of paint was strong.

property is beautiful inside and brilliantly located. bailgate is a lovely area to explore and right by the cathedral.

Stayed in April 2024

Hotel was still undergoing some renovation and there was not lift available. Stairs are steep and tricky ( I have a mobility issue). Our daughters room had a problem with a noisy cistern and no heating. It was a one night stay and when reported at check out there was no offer of recompense whatsoever to remedy the faults.

Breakfast and service was great. Rooms were very comfortable and spacious. Staff extremely helpful. Had a lovely dinner in the Antlers Restaurant.

Stayed in March 2024

The heating in the bed was not very effective, needed an electric radiator.

Excellent food. Historic location. Very comfortable

Stayed in April 2024

It did slightly still smell of paint fumes but this wasn’t too much of a problem and I know couldn’t be helped!

Lovely decor and position of hotel

Stayed in March 2024

The 'Garage' is/has been used for other purposes and the roof demolished. That's a shame as secure parking was a major plus for the Hotel and now you are left with the (expensive) local public car parks which are a few minutes walk away. Also, the bathroom (especially the shower) could do with a couple of 'support points' as you exit the bath area - stepping out of the shower onto ceramic tiles with wet feet isn't fun at our age! Also the lift was out of action due to refurbishment works - not fun with a torn ligament!

The room was nice overlooking Bailgate and the square and actually had opening windows! Lovely refurbished bathroom and power shower. Breakfast, as usual, was superb. Having a proper Doorman is a good touch and adds 'value'; he is a credit to the Hotel.

Stayed in March 2024

Allocated room very small (classed as Cosy). Double bed only accessible from one side - difficult for ‘seniors’! No room thermostat available.

Excellent location, food and staff.

Stayed in April 2024

We were a little cold in our room and the reception did say there are teething problems with the heating due to the ongoing refurbishment, however they delivered an oil radiator for us which did the job.

Beautiful room, lovely big bed and fabulous bathroom

Stayed in April 2024

The shower head in bathroom was too low. Anyone over 6 foot would need to stoop.

Room was great, good size, modern and very clean

Stayed in April 2024

No hotel parking so had to use 24hr public parking paying daily. Worth noting the hotel is undergoing renovations. Minimal disruptions although work is going on during the day so some noise. Evenings were obviously quieter.

Breakfast and dinner were very good. Location was excellent for visiting cathedral, castle and museums. There is a regular Walk and Ride bus shuttle service from down town up to hotel and cathedral quarter. Classic double room was quite compact but had everything you would need - kettle, coffee machine, fridge, safe etc Bathroom very spacious and newly renovated. Little gifts like local cookies were a nice touch. Staff lovely and friendly.

Stayed in April 2024

Nothing

The ambience, the cleanliness, the staff. The breakfast could not be faulted either

Stayed in April 2024

Noisy in the morning due to works on site

Breakfeast was excellent, bed confortable, view to the cathedral extraordinary

Stayed in April 2024

Perfect location Room we're spacious and well equipped ,excellent breakfasts Lovely place to spend our 30th wedding anniversary

Stayed in April 2024

Staff friendly and helpful . James was very helpful checking us in .

Stayed in April 2024

Our bedroom was very very small. We were on the second floor and my husband found the stairs steep and narrow. We were surprised that there was no lift and disappointed that there is no longer a hotel car park.

It is convenient and newly decorated. It is a first class hotel

Stayed in April 2024

car parking was expensive and inconvenient, slow service at breakfast and we were not informed about the noisy building works outside our room. Also WiFi was inconsistent.

excellent location for exploring Lincoln - very inviting public areas.

Stayed in March 2024

Many stairs.

Lovely renovated pub with comfortable , excellent breakfast and engaging staff. Come on Sunday for massive roast lunch. Located equidistant to castle and cathedral and stones throw to Steep Street.

Stayed in March 2024

Just waiting for the lift to be put into service

I have stayed in the White Hart many times. The comprehensive refurbishment, which will be completed around August, was much needed. It has vastly improved everything, ambience, quality of room and facilities etc. Given the layout of the building and that it is listed, they have done very well in their upgrade. The standard of food and service was very good. Of course the location is excellent with the great Cathedral five minutes away.

Stayed in March 2024

No actual bath taps so running a bath was trial and error at turning every knob available!. Hotel is undergoing refurbishment and while the builders were out of sight of hotel guests, the noise from drilling was still noticeable

Staff were welcoming and friendly. Able to check in to room earlier as room was ready when we arrived. Breakfast options were excellent. Bed and pillows were very welcoming after walking (or climbing) Steep Hill

Stayed in March 2024

There are no functioning lifts There is a facility for parking very close by, but it’s not available for guests Bar prices are high, though similar to nearby hotels

Decor Facilities Good breakfast Excellent location with great views of the cathedral from our room Friendly, well trained staff

Stayed in March 2024

the light was a little tempremental in our room

Breakfast was delicious and the service was brilliant

Stayed in February 2024

My mum tripped up the step on arrival and grazed her finger. I am trying to book the same roombto go again in October, but Booking says classic family room not for 3 adults which is what we have just had?

Lovely family room. Enjoyed the gin and tonic left in the room for us. The newly decorated cocktail bar was a real treat. The staff were all very welcoming and friendly.

Stayed in March 2024

Front entrance step-not easy to see despite signage, especially when focused on trying to manoeuvre suitcase through revolving door! It’s an easy fix I’m sure and will prevent future headaches.. literally and figuratively.

Location Staff very attentive to needs, welcoming, friendly and went above & beyond to help.. much appreciated.

Stayed in March 2024

Heating wasnt working in the room. Younger members of staff at breakfast seemed a bit lost & forgetful on bringing coffee as ordered. Had to go and find staff to order breakfast on last day as they had completely forgotten us unfortunately.

A great location & room was recently refurbished. Very comfortable bed.

Stayed in February 2024

Unfortunately there is no car park in use due to ongoing refurbishment still taken place One issue we came across but it’s not with every room was the building works taking place has a metal staircase for the workers every morning and as they were walking up them they were able to look straight into our bathroom so maybe blinds or something else to hide your embarrassment would help

We all like the new refurbishment and décor though out although it’s not all finished yet The new layout of the reception area and Gin Bar was lovely

Stayed in February 2024