Nothing

Excellent location, large comfortable room and very friendly and helpful staff

Stayed in April 2024

It’s huge!

Great staff!

Stayed in April 2024

The lifts are Creaky

Location is perfect

Stayed in March 2024

The smell in the bathroom in the room.

Very cool place, super to have many entrance. With cinema & co

Stayed in April 2024

N/A

Location was perfect, very central. We were very pleased with our bedrooms, each room had a turret with spectacular views over the city.

Stayed in April 2024

Slow lift

Great breakfast

Stayed in April 2024

The bar closed at midnight

Very comfortable very clean staff were brilliant Beautiful building the interior was fantastic

Stayed in April 2024

Literally nothing. Everything was amazing!

Everything! Spotless hotel with super friendly staff, who can't do enough for you. Our Feature Room was simply stunning and massive with an upstairs bathroom! Great for location, only a short walk from Princess Street and great for the Royal Mile too!

Stayed in March 2024

The hotel's location is superb, conveniently situated directly opposite the train station. This makes it ideal for travelers looking to catch a train to London or anywhere else. For those arriving in Edinburgh by plane, the hotel is just a short 3-minute walk from the Airlink100 bus stop. Regarding the amenities, the breakfast offered a delicious and varied selection, and we were pleased to find that the orange and apple juice were freshly squeezed. The room and bathroom were both comfortable and impeccably clean, contributing to a pleasant stay. Additionally, reading the daily historical Scotman newspaper provided an enjoyable touch to the experience.

Stayed in April 2024

The construction out front has been going on for years and can be a nuisance in some rooms. Breakfast could benefit from extra staff during peak hours.

Beautiful, comfortable, well equipped hotel in a fantastic location. Have stayed here before and would definitely stay again! Breakfast is wonderful.

Stayed in April 2024

the room very clean and has the good smell the staff was very heplful the location is great

Stayed in April 2024

Breakfast tables were often missing cups/jug of milk or cutlery even though we were shown to the table. This was soon rectified when pointed out to staff but feel that we shouldn’t have had to.

Location, cleanliness, comfort. Excellent decor throughout hotel.

Stayed in April 2024

Requested another bottle of water for the room which never arrived. The breakfast food quality and choice was poor.

Room very clean and bed very comfortable. Location was great. Staff polite and friendly.

Stayed in March 2024

Loud bins opening and closing through the night by the road next to our window

One of the most beautiful rooms I've ever stayed in!

Stayed in March 2024

Everything was perfect

Stayed in April 2024

Being American, I'm not used to a single duvee on the bed (no top sheet, no blanket). I have trouble regulating my temperature with only a duvee. The staff did a very good job of keeping the room clean and neat.

The breakfast was exceptional. There was a great deal of variety (bangers, tomatoes, eggs, haggis, cold cuts, cheeses, several fresh fruits, pastries, bread/toast, juices, coffe, tea). Only the hot chocolate did not work. However, there was hot chocolate availabe in the lobby almost any time. The location was very good for us. Only one block from Waverly Station, two blocks from Princes Street, etc. It was walking distance (if you're feeling active) to the Castle, the University and Holyrood, even Arthur's Seat (if you're feeling very active). The staff in the lobby were polite and knowledgeable and quite willing to answer my questions.

Stayed in March 2024

Good choices available

Stayed in April 2024

Nothing

Wonderful, spacious room with a huge bathroom with a separate toilet, even a bath tub. Shower was great, lovely products to use. The bed was super comfortable, and all in a great position right next to the train station

Stayed in April 2024

lifts s bit slow and old

great location and it has 2 access to royal miles and market st and opposite of waverly train station

Stayed in April 2024

Kicking ourselves we only booked one night!

Everything was amazing from the actual hotel itself, to the location, the staff. All good!

Stayed in April 2024

Location and large room

Stayed in April 2024

wifi was spotty, but not a big issue (isolated incidence)

Room was incredibly spacious, very comfortable bed, luxurious and spacious bathroom. Staff was incredibly attentive and nice, a fantastic experience!

Stayed in April 2024

Nothing!

Fantastic hotel, great location and very very well looked after

Stayed in April 2024

Booked a superior room because we wanted space and light, what we got was an 'attic' room on the 8th floor with a tiny window that you had to step up to see out. The lift was out of service for two days of our stay, not great when you're staying on the 8th floor! Overall the decor looked tired, even though it looked to have been renovated in the last few years, carpets and walls were scuffed and grubby. We spent €800 on our weekend stay, it really didn't feel like value for money.

Very central. Within walking distance of most tourist attractions.

Stayed in April 2024