37-42 Loch Promenade, Douglas, IM1 2LY, United Kingdom
#16 of 19 hotels in Douglas
Guests' ChoiceBased on 306 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
9.2
Facilities
7.7
Staff
9.0
Value for money
7.7
Free Wifi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 3, 2024
Hannah
United KingdomPerhaps some fresh fruit (not tinned) for breakfast, just more healthier.
Great staff, lovely sized room and great price
Stayed in May 2024
Reviewed: May 31, 2024
Janet
New ZealandOnly thing that was difficult was getting into the shower which was over a large bath and had high sides.
The staff were all lovely. Friendly and very helpful. The breakfast was excellent and there was a good variety of food to suit all tastes. The beds were comfortable and we slept well.
Stayed in May 2024
Reviewed: May 29, 2024
Stephen
AustraliaIt was fine overall
The location and staff
Stayed in May 2024
Reviewed: May 28, 2024
Kurt
SwitzerlandThe place was modern in the 70's, narrow corridors and doors and furniture are waiting for an update.
Very central and there was a room to be had despite TT-Time. Also, my bicycle got a safe space in the staff room
Stayed in May 2024
Reviewed: May 28, 2024
Laurentiu-daniel
United KingdomThe coffee in the breakfast was instant - seems like a small investment to get a proper filter coffee machine and it would make such a difference to the breakfast experience.
Many thanks to Oana and the team for their hospitality. After hours of driving and my ferry arriving early morning, they were able to accommodate me a bit earlier than the regular check in time. This made a world of a difference. Clean room and attentive staff. Great English breakfast.
Stayed in May 2024
Reviewed: May 27, 2024
Tzu
TaiwanSound proof was not very good. The shower temperature was difficult to adjust and not very stable, which made it feel like we were at risk of getting burned.
Location is very good-easy to go anywhere Room itself is not particularly big but enough for us. The amenities were a bit outdated but functional. Staffs were friendly and welcoming. Love the all-you-can-eat breakfast they provided, very satisfying and delicious.
Stayed in May 2024
Reviewed: May 23, 2024
Leeann
SwitzerlandStaff were very accommodating and helpful. Location is brilliant! easy to catch a bus or just walk the promenade.
Stayed in May 2024
Reviewed: May 21, 2024
Stephen
United KingdomNothing really
Staff were first rate. Room clean and tidy. Well placed on the promenade
Stayed in May 2024
Reviewed: May 21, 2024
Robert
United KingdomVery noisy up till 3 AM with bars closing. Suggest if you want a sleep dont go at weekends.
room excellent ,food very good breakfast , dinner slightly less so. Hotel location is very central to all amenities.
Stayed in May 2024
Reviewed: May 20, 2024
David
United States of AmericaTeeny, tiny elevator; but at least they had one!
Central location on the waterfront
Stayed in May 2024
Reviewed: May 20, 2024
Chris
United KingdomThe breakfast and the location
Stayed in May 2024
Reviewed: May 17, 2024
Cringle
United KingdomNo shelf in bathroom
Beautiful bedroom, very friendly staff and excellent breakfasts
Stayed in May 2024
Reviewed: May 17, 2024
Stephen
United KingdomNoisy early mornings from other things happening outside the hotel.
Location, friendliness, cleanliness.
Stayed in May 2024
Reviewed: May 16, 2024
Rebecca
United KingdomThe location , the breakfast & the staff
Stayed in May 2024
Reviewed: May 16, 2024
Chris
United KingdomThe room was at the rear on the third floor. We needed to leave windows open with the curtains shut to keep it from getting too warm during the day but would have cooking smells coming from the kitchen chimney which the same height as the windows. There is an alley way at the rear which had people making noise in the late evening. A suggestion is to have the alleyway behind the block of building gated for access only.
Friendly staff, adequate facilities, entertainment a bonus though mainly background music rather than dancing music as it would need a larger space to facilitate that. The shower and bathroom looked clean and relatively new without mould on silicone. The location is good for walking from the ferry and within reach of shops, trains buses.
Stayed in May 2024
Reviewed: May 15, 2024
Jackie
United KingdomPerfect location and lovely modern room! View of sea Room 220!
Stayed in May 2024
Reviewed: May 14, 2024
Sharon
IrelandLovely breakfast friendly helpful staff. Great seaview from restaurant and reception area..
Stayed in May 2024
Reviewed: May 13, 2024
Harris
United KingdomMostly recently refurbished rooms which were very clean and comfortable. The staff were very friendly and accommodating
Stayed in May 2024
Reviewed: May 12, 2024
Janar
IrelandThere was too much heat, so we couldn't open the windows. Plus the breakfast wasn't great especially the sausages were not cooked well.
The location was excellent and the staff were very friendly :)
Stayed in May 2024
Reviewed: May 9, 2024
Katie
Isle of ManThe location of the room was directly next to a very busy pub and we were unable to get to sleep until gone 1am when the pub had closed.
We were told initially that for the type of room I’d requested, we wouldn’t be able to get a sea view room. When we arrived we found that we had in fact been given a sea view room! Which was a nice surprise.
Stayed in May 2024
Reviewed: May 5, 2024
Michael
United KingdomDaring a room with 3 women but only one shower toilet
Right opposite sea front
Stayed in April 2024
Reviewed: May 5, 2024
Debra
United KingdomLocation for everything, good value for money. Staff friendly.
Stayed in May 2024
Reviewed: April 13, 2024
Anne
AustraliaThe staff were extremely welcoming, and nothing was any trouble Breakfast was very good with lots of options
Stayed in April 2024
Reviewed: April 9, 2024
Heather
New ZealandLocation and lovely friendly staff and delicious breakfast
Stayed in April 2024
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