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Reviews of Mercure Hyères Centre Côte d'Azur 4 stars

19 Avenue Ambroise Thomas, 83400 Hyères, France

#37 of 42 hotels in Hyères

Guests' Choice

Review score

Based on 41 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.9

  • Location

    7.6

  • Facilities

    7.5

  • Staff

    8.2

  • Value for money

    6.9

  • Free WiFi

    6.9

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Showing 1 – 25

  • Reviewed: 25 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast until 10am but at 9.15am no more scrambled eggs, tea cups, cheese,… available. I asked for it but nothing was brought. Rooms are very small and simple.

    Breakfast outside at pool area is nice. Housekeeping team is really nice and attentive.

    Stayed in September 2023

  • Reviewed: 20 September 2023

    7.0
    It provided a central place to stay for our time in Hyeres but was very average.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Pretty impersonal - fitness facilities are literally one running machine, one rower and a step machine! Staff a bit stand offish

    Location is good for access to old Hyeres. Nice pool and seating area around the pool.

    Stayed in September 2023

  • Reviewed: 9 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I don’t think it’s secure enough. Anyone can go up to the floors and access the rooms. We stayed in room 414 and someone really tried to come in to our room at 1:30 AM. After there was a lot of noise on our floor. Hard to fall back asleep.

    It was very well located

    Stayed in September 2023

  • Reviewed: 5 September 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    airco was fixed at26°C and could not be lowered

    Stayed in September 2023

  • Reviewed: 19 May 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Size of the bedroom really small (not much of a difference with an Ibis room except the Ibis price much lower). No closet for clothes. Dusty, noisy. Had to pay 14 euros for my dog. Not clean around the hotel. Average mattress and super hard pillows.

    Swimming pool and outdoor bar are really nice. Free parking. Warm welcome. Great location. Cart for luggage.

    Stayed in May 2023

  • Reviewed: 12 February 2023

    6.0
    Satisfactory
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    The door to the separate toilet in the room was a problem, the closure was too strong which made going in and out difficult and made a loud screeching as the door moved. The outer door to the balcony was defective but the double door was effective in cutting down out the noise from the road. Both of the above were noted to reception during the course of the stay When we arrived we enquired about the fixed price menu for guests referenced on our booking confirmation but reception were not ware of it so we did not make use of it

    Breakfast was good and the location worked well, room service was as one would expect general atmosphere was good and parking worked well

    Stayed in February 2023

  • Reviewed: 27 October 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location and lively breakfast

    Stayed in October 2022

  • Reviewed: 3 June 2022

    8.0
    Enjoyable stay and convenient location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Need to re-seal around bath

    Friendly staff

    Stayed in June 2022

  • Reviewed: 27 April 2024

    1.0
    Very poor
    • Business trip
    • Group
    • Standard Room with 2 Single Beds
    • Stayed 1 night
    • Submitted via mobile

    Stafff

    Weird systems with payment asked for deposit okey but than couldn’t pay with my Apple Pay

    Stayed in April 2024

  • Reviewed: 11 December 2023

    3.0
    Couldn’t wait to leave !
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not clean , dire decor, noisy , uncomfortable bed, noisy heating with pulsed air .

    Conveniently situated

    Stayed in December 2023

  • Reviewed: 4 October 2023

    5.0
    Bot so bad
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    AC temperature and fan do bot change at all even when complaint they said its central AC and can not change it

    Free parking and good staff only

    Stayed in October 2023

  • Reviewed: 22 July 2023

    9.0
    Overall very satisfied. Would definitely return!
    • Leisure trip
    • Group
    • Standard Room with 2 Single Beds
    • Stayed 1 night

    The black and yellow colors at the head of the bed would more peaceful in a more muted color. The (robot? ) requested evaluation is too long and demanding.

    Both persons at reception were gracious and helpful. The service at meals was good. Great breakfast. Rooms comfortable. Cleanliness not an issue. Location close enough to the old center town. The heated pool was a pleasure.

    Stayed in July 2023

  • Reviewed: 22 October 2022

    10
    excellent
    • Business trip
    • Solo traveller
    • Privilege room with one double bed and balcony
    • Stayed 3 nights
    • Submitted via mobile

    Well located, stylish, very cute and comfortable. The breakfast is great and the people here are friendly and very helpful. highly recommended

    Stayed in October 2022

  • Reviewed: 13 September 2022

    5.0
    Great staff but lack of small touches lets it down.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    For a 4 Star it was very cheap in the rooms...I came from a 4 star apparthotel that had lots of lovely touches - robes, Nespresso machine and snacks. This was cheaply done.. Small paper cups and a kettle...it doesnt cost anything to have proper cups. Plastic under the bed sheets. Cheap towels that were thin. The lighting was awful too. Room felt dark.

    Staff were very friendly. The running machine

    Stayed in September 2022

  • Reviewed: 13 August 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    very modern and clean

    Stayed in August 2022

  • Reviewed: 18 June 2022

    5.0
    The hotel was dark and uninviting due to the dark grey colour palette and it’s tired appearance. The staff were friendly
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    A very tired hotel not of a standard I would expect from this hotel chain needs updating

    location was good and the staff were friendly

    Stayed in June 2022

  • Reviewed: 7 June 2022

    5.0
    For the money we payed, we expected more comfortable accommodations and better service.
    • Leisure trip
    • Group
    • Standard Double Room with Sofa and Balcony
    • Stayed 1 night
    • Submitted via mobile

    First, they gave us the wrong room. We reserved a room with an extra sofa bed and balcony and where given a simple room instead. When we finally got that sorted, the room we were placed in had a clogged shower (dirty water accumulated at our feet while showering) and the bathroom lacked basic toiletries. Even the tissue box in the bathroom was empty. For the money we payed, we expected more comfortable accommodations and better service.

    Nice hotel

    Stayed in June 2022

  • Reviewed: 21 March 2022

    9.0
    Excellent staff good hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    location , decor

    Stayed in March 2022

  • Reviewed: 3 August 2021

    9.0
    Exceptional service and delicious breakfast
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Only complaint was the shower screen, it didn't provide water leak prevention and made the floor soaking wet

    Very accommodating welcome and free parking available. Access to the pool with free towels and room service provided each day ☺️ The breakfast was really good with different food options and a fresh orange juice presser Friendly staff and room provided all the right facilities including a fridge and kettle. Also they had black out curtains, perfect for those lazy days Very accessible to Hyéres city centre 10 mins walk straight up from the hotel and supermarket around the corner.

    Stayed in July 2021

  • Reviewed: 27 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 3 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Room with 2 Single Beds
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 26 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 20 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Sofa and Balcony
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 2 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room with 2 Single Beds
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

Showing 1 – 25

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