Aldwych, Westminster Borough, London, WC2B 4DD, United Kingdom
#503 of 1,014 hotels in London
Guests' ChoiceBased on 2032 hotel reviews
7.9Cleanliness
8.5
Comfort
8.6
Location
9.5
Facilities
8.0
Staff
8.6
Value for money
7.2
Free Wifi
2.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 24, 2024
Jeremy
United KingdomShower not very powerful. Rooms average for the money. Woken by banging water pipes at 6am Sunday morning following a fairly heavy night out. These continued to bang on and off the rest of the morning. Overall OK but overpriced.
Great location, rooms clean with a huge bed.
Stayed in June 2024
Reviewed: June 24, 2024
Brett
United Kingdomsuperb location, and friendly staff, we really really enjoyed our time at the Hotel
Stayed in June 2024
Reviewed: June 17, 2024
Owain
United KingdomWhat makes this hotel quite exceptional is the Staff. Every member of the staff from the doorman to reception to the cleaners to the cocktail waiters where polite, friendly (but not to much) and help full. The cocktails are excellent and breakfast quite superb. The rooms are as advertised, the beds are comfortable and the location is perfect.
Stayed in June 2024
Reviewed: June 16, 2024
Patricia
United KingdomStaff were rude and patronising. No atmosphere in hotel
Close to the theatre and in a lovely area
Stayed in June 2024
Reviewed: June 13, 2024
Terry
United KingdomN/a
Good location
Stayed in May 2024
Reviewed: June 1, 2024
David
United KingdomBeing inexperienced travelers,with the half board tariff we booked, it wasn't made clear when we booked,that the dinner menue was restricted. We still enjoyed what we had though.
Great historic building and history.. Enjoyed the food., staff helpful and friendly.
Stayed in May 2024
Reviewed: May 27, 2024
Shaun
United KingdomVery expensive
Very pricey for the location
Stayed in May 2024
Reviewed: May 27, 2024
Julian
United KingdomNothing
Charm and history attached to the hotel is special.
Stayed in May 2024
Reviewed: May 26, 2024
Esther
United KingdomBusy road
Convenient location
Stayed in May 2024
Reviewed: May 26, 2024
Josie
United KingdomTook a while for food and drinks to arrive, however the service was with a smile and friendly.
Staff were friendly and accommodating and full of smiles. Everything was. Lean and comfy.
Stayed in May 2024
Reviewed: May 13, 2024
Stewart
United KingdomWould of like a view.
The breakfast was amazing. The hotel was in minutes of where we wanted to go.
Stayed in May 2024
Reviewed: May 12, 2024
Chance
United KingdomBreakfast was good but understaffed so waiting around to be seated and service to stretched Food was still good and breakfast room amazing
Reception staff very helpful and allowed us to get our room early
Stayed in May 2024
Reviewed: May 9, 2024
Matthew
United KingdomDefinitely not worth the amount of money paid. Had a nice room, but after paying best part of £430! to be charged for drinks out of the mini bar and not included in the price. I’d have expected something a little more value for the money spent
Location was perfect, hotel was very nice and polite staffing.
Stayed in May 2024
Reviewed: May 2, 2024
Robert
United KingdomScrambled egg was not creamy and over cooked.
Cooked breakfast was poor
Stayed in May 2024
Reviewed: April 29, 2024
Judith
United KingdomWe booked dinner b&b. Bit disappointed to realise most people in restaurants were on a groupon deal which would have been better value for us. Waiting staff a bit chaotic...but Realize Brexit has stuffed service sectors. Hotel is still iconic.
Stayed in March 2024
Reviewed: April 26, 2024
Robert
AustriaThe legs of the chairs in the main diningroom need gliders the oiconstant scratching when a 100 guests get up and down is really annoying
location
Stayed in April 2024
Reviewed: April 21, 2024
Stephen
United KingdomNothing save above.
Everything save pool etc not available due to renovation.
Stayed in April 2024
Reviewed: April 20, 2024
Deborah
United KingdomIt took a while to be served coffee one morning. We had to ask 3 people. Next time we we're served within minutes of sitting at the table.
Breakfast selection was very good and restaurant was a lovely, grand setting. Most staff were friendly and helpful.
Stayed in April 2024
Reviewed: April 19, 2024
Michael
United KingdomCouldn’t get tv to work , drinks extremely expensive
Staff very friendly and helpful
Stayed in April 2024
Reviewed: April 17, 2024
Chris
United KingdomGreat hotel in a top location within minutes of Covent Garden and Leicester Square. Very friendly and helpful staff and a superb breakfast :)
Stayed in April 2024
Reviewed: April 8, 2024
Rachel
United KingdomI miss the pool , this is usually the reason i stay at this hotel. I missed having a bath in the bath room.
Breakfast. Location
Stayed in April 2024
Reviewed: March 30, 2024
Georgios
Saudi ArabiaBreakfast quality can be better.
Location and personel.
Stayed in March 2024
Reviewed: March 30, 2024
Andrew
United KingdomRoom with a view - didn’t have one!
Location
Stayed in January 2024
Reviewed: March 28, 2024
Jim
United KingdomGreat location
Stayed in March 2024
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