The Promenade, Llandudno, LL30 1AN, United Kingdom
#38 of 44 hotels in Llandudno
Guests' ChoiceBased on 5124 hotel reviews
7.4Cleanliness
7.9
Comfort
7.9
Location
9.2
Facilities
7.4
Staff
8.7
Value for money
7.7
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 November 2024
Mcintyre
United KingdomShower and bed needs new mattress
Staff & food especially breakfast
Stayed in October 2024
Reviewed: 11 November 2024
Jane
United KingdomFish and chips very disappointing expected fresh fish in batter?
Breakfast was good hot and well looked after
Stayed in November 2024
Reviewed: 10 November 2024
Gracie
United KingdomThe tv didn’t work with wifi 😕😑
The property was rather hollow, I swear a ghost walked up and down room 😱😞👹👻the bed was exquisite for splendid sex 🛌💦💦💦 don’t worry no BUSSS got on the blanky, the shower was quite terrific couldn’t quite fit us two fattys, my wife’s ass was too big 🙇🙇🙇 and my chocolate chode was uptight against the smooth tiles I could feel my hairy nuts getting groomed🪮🪮🔥❤️🔥🧨 onto the bath it was quite a plauge as it gave my wife terminal bowel syndrome, she’s now recovering in lap land with Santa calus, aka me BAD SANTA XX🎅🏻🎅🏻 she definitely showed me lap land 😉😉😘😘
Stayed in November 2024
Reviewed: 10 November 2024
Maddox
United KingdomShower very small Condensation on windows Poor ventilation , window wouldn't stay open unless you put block of wood in. scaffolding outside bedroom window Noise from other rooms annoying all hours, doors banging.
Room was good size but we did pay extra for decwnt room , great size bed, decoration ok , breakfast was nice and good choice , staff friendly on reception.
Stayed in November 2024
Reviewed: 10 November 2024
Blenkhorn
United KingdomWindow in our room a bit tatty needed replacing
Breakfast was fantastic everything nice and hot and staff very helpful
Stayed in November 2024
Reviewed: 8 November 2024
Patricia
United KingdomAs always I had a lovely stay. Staff are very friendly and courteous. Room was clean and comfortable. Food was good.
Stayed in November 2024
Reviewed: 8 November 2024
David
United KingdomPaint peeling in the bedroom and the extractor fan was inoperative. Could do with a shelf or unit in the bathroom for a toilet bag.
Great location, the dining room and the bar were really nice. The staff were excellent. The breakfast was good.
Stayed in November 2024
Reviewed: 6 November 2024
Vijay
United KingdomExcellent location. Value for money.
Stayed in October 2024
Reviewed: 6 November 2024
James
United KingdomBreakfast was superb, 95 percent staff great
Stayed in November 2024
Reviewed: 5 November 2024
Graham
United Kingdomthe food wasnt the best. in the morning my friend had porridge and it just looked like a dollup of solid mush in the middle of a bowl that had been micro waved. ive stayed at this hotel before and found it pretty good. wether its a different chef i dont know ?
location was brilliant.close enough for everything we wanted to do.
Stayed in November 2024
Reviewed: 4 November 2024
Jones
United KingdomLocation close to ameanaties very peasent and polite staff
Stayed in November 2024
Reviewed: 3 November 2024
Irene
United KingdomNeeds modernising. Paint chipped, mirror would be better by the desk for hairdryer.
Big bedrooms. Comfortable bed. Nice dining rooms and bar.
Stayed in November 2024
Reviewed: 2 November 2024
Yvonne
United KingdomWorkmen working on the property outside our window... drilling and hammering. Room was too hot to not have our window open but don't think it would have made any difference if the window was closed. Ironically we upgraded to a Seaview before arriving had we not done that we would have avoided the workmen.
Excellent breakfast and location
Stayed in November 2024
Reviewed: 30 October 2024
Steven
United Kingdomnice location
Stayed in October 2024
Reviewed: 30 October 2024
Emma
United KingdomThe room was tiny
Location
Stayed in October 2024
Reviewed: 30 October 2024
David
United KingdomParking can be a problem but not really much to be done about that. The first step through the side entrance is either a climb or a parachute jump, depending on which way you are going. There are signs to watch the step.
The location is excellent. Walk through the door and you can choose a great walk on the beach towards the pier or a walk into town and the excellent retail park.. The staff are brilliant, kind curtious, and nothing is too much trouble. The best were comfortable and the room was very warm. The hotel is full of old world character and the building itself is magnificent. They don't make them like this anymore!
Stayed in October 2024
Reviewed: 29 October 2024
Sally
United KingdomOverall the decor let it down the smell off damp in areas it have more a care home vibe than a hotel..hot and stuffy
The location was perfect...the parking excellent the staff were friendly enough..overall our experience at the Marine was good...the decor let it down..a little faulty towers..the breakfast was ample..all in all a pleasant stay
Stayed in October 2024
Reviewed: 29 October 2024
Wendy
United KingdomWe booked this hotel because of the pool and my daughter and 9 year old granddaughter have stayed twice before but the day we were checking out they went down 9 o clock In the morning pool ready and was abruptly told pool closed come back 10 and when my daughter said we have to cheek out 10 she just shrugged her shoulders my granddaughter was so disappointed but otherwise lovely hotel
Lovely hotel and clean
Stayed in October 2024
Reviewed: 28 October 2024
Mark
United KingdomThe meals was not worth 20 pounds pps
The bed was comfy
Stayed in October 2024
Reviewed: 28 October 2024
Barry
United KingdomPoor condition of hotel, size of room
Position
Stayed in October 2024
Reviewed: 28 October 2024
Stuart
United KingdomFriendly atm5from staff
Stayed in October 2024
Reviewed: 28 October 2024
Richard
United KingdomThe food was very poor particularly the evening meal. i was very disapointed with it so much so that we did not bother to come down for the evening meal on our last night.
the room was good the bed was very comfy and could not fault it. The view was great. Parking was easy.
Stayed in October 2024
Reviewed: 28 October 2024
Katie
United KingdomUnclean areas/worn Noisy floorboards and doors But I see this hotel is being renovated so it was ok for one night stay
Great location Parking on site Sea view amazing
Stayed in October 2024
Reviewed: 27 October 2024
Fowler
United KingdomFor my first dinner, the fish was only partially cooked. Subsequent nights, the meals were prompt, well presented and well cooked.
Good choice of cooked food, plus decent cereal choice and fruit for breakfast. We took the hotels sandwiches for lunch one day, and they were efficiently produced and just right for our coach tour. The standard room, although the view was of the car park, it was quiet at all times and perfectly adequate.
Stayed in September 2024
Argentat, France
Chiang Mai, Thailand
Trogir, Croatia
Dornbirn, Austria
Saint Petersburg, Russia
Plauen, Germany
Wanneperveen, Netherlands
Port de Soller, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content