Derby Road, Bournemouth, BH1 3QE, United Kingdom
#33 of 68 hotels in Bournemouth
Guests' ChoiceBased on 217 hotel reviews
7.5Cleanliness
8.0
Comfort
8.0
Location
8.5
Facilities
7.3
Staff
8.9
Value for money
8.0
Free WiFi
7.0
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End of dialog contentReviewed: 27 April 2024
Karlee
United KingdomThe property had stains every single inch of the carpet, which made the room feel dirty. They didn’t even really look like they had been attempted to be cleaned, and they were literally EVERYWHERE. the bathroom and shower were extremely cramped and small, I think if you were anywhere above the average weight you would generally struggle to get inside the shower as it was a lot smaller than normal ones, I’m a petit short woman and even I was lacking of room in there. there wasn’t any decorative items like pillows or lamps in the room which made it feel less cosy than a normal hotel room, and there wasn’t a towel in my room only a hand towel and bath Matt. Never the less I still feel like for a “budget” style hotel I got what I paid for. The room was affordable so even with the above being said I could really expect more considering what I paid.
I liked the fact that it was good value for money, the staff were extremely friendly and helped me with my luggage as there was no lift in the property. The bed in my superiors room was MASSIVE which was a massive pro for me! the room which I had was spacious.
Stayed in April 2024
Reviewed: 25 April 2024
Ryan
United KingdomLack of cleanliness - spider webs etc
Easy to get to - receptionist was great!
Stayed in April 2024
Reviewed: 25 April 2024
Richard
United KingdomGood size bedroom with large windows. Very warm in the room though - Bathroom clean and new but shower very small. Great breakfast and friendly staff.
Stayed in April 2024
Reviewed: 24 April 2024
Dave
United KingdomDisappointed with the very narrow bathroom
Stayed in March 2024
Reviewed: 23 April 2024
Elizabeth
United KingdomThe strong smell of the corridors.
Location excellent. Neighborghoud very quite. Means od transportation very good.
Stayed in April 2024
Reviewed: 21 April 2024
Kevin
United KingdomProblems with water supply. No lift. And rowdy noisy guests who kept us awake from 4 am to 5 pm
Staff were very helpful and managed various problems well.
Stayed in April 2024
Reviewed: 19 April 2024
Michael
United KingdomRooms too hot, felt a little small and cramped. Walls very thin so very noisy.
Location and staff
Stayed in April 2024
Reviewed: 18 April 2024
Mark
United KingdomI haven't got anything negative to say
The staff were really helpful and friendly and went out of their way to help you
Stayed in April 2024
Reviewed: 17 April 2024
Tushar
United KingdomWe travelled with young children and were looking forward to a quiet night’ sleep. Around 12:30 and 1:30 in the night we all woke up hearing loud shouting and swearing noises. At 2:30 am, there was a big noise two doors away ( but felt next door) was trying to break down the rooms door and force inside. There was a woman inside the room, who must have been terrified as the man was swearing and threatening loudly. The hotel staff only intervened after 20 mins and seemed to have taken the man outside for the third time. At 4:00 am the man must have got some tools or hammer to break the door and almost broke the door. I was quite worried about my children and was going to call the police. The hotel staff then called the police and I could hear police arresting the man. This completely spoiled the stay. The hotel staff while friendly and nice were just not able to manage this situation until it was a disaster. In the morning, I could see the damage to the door and all the rubble lying on the floor which meant a lot of force was used and it must have spoiled everyone’s night due to this person.
Staff are friendly and caring. Location is great.
Stayed in April 2024
Reviewed: 15 April 2024
Barghouthi
United KingdomShower was not working well, needed maintainance
Stayed in April 2024
Reviewed: 15 April 2024
Mark
United KingdomLift was broken, but luckily I only had one flight stairs with suitcase.
Convenient for getting to locations I needed and close enough to train station to walk. Clean, good sized room, quiet and comfortable. Easy check out despite it being 0400 hours. Friendly staff.
Stayed in March 2024
Reviewed: 15 April 2024
Richard
United Kingdomshower was a trickle, better chance of getting water pressure in a Mumbai slum. breakfast was reasonably priced but not edible!
location is great, staff were all nice.
Stayed in April 2024
Reviewed: 15 April 2024
Okechukwu
United KingdomThe bar wasn't open until 6pm.
The reception was good from the staff I met most especially from Mr VILKRAM. I recommend Mr VILKRAM for a work weldone.
Stayed in April 2024
Reviewed: 14 April 2024
Glenn
United KingdomNothing wrong with hotel can’t fault it or the staff
From start to finish staff friendly helpful polite food was nice close to the beach bar well stocked very relaxing night bed was sooo comfortable breakfast was hot and tasty fresh coffee and tea fruit juice on the side cereal as well
Stayed in April 2024
Reviewed: 14 April 2024
Kate
United KingdomComfortable, clean and welcoming
Stayed in April 2024
Reviewed: 12 April 2024
Anna
United Kingdom-
Rooms were nice and clean. Very friendly and helpful staff. Excellent location - close to the train station, bus stops and the beach.
Stayed in April 2024
Reviewed: 12 April 2024
Barbara
United KingdomNo milk in room for tea,carpet dirty ,tv kept going off
Bed was comfy
Stayed in April 2024
Reviewed: 12 April 2024
Steve
United KingdomShower cubicle very small. Room very warm. Décor a little tired
Friendly reception staff
Stayed in April 2024
Reviewed: 11 April 2024
Lauren
United Kingdomunfortunately our tv didn’t work in the room
great location and easy to find
Stayed in April 2024
Reviewed: 9 April 2024
Clive
United KingdomNoisy room doors need to be adjusted they bang when closing and the sink is too small
Nice location in a quiet area.
Stayed in April 2024
Reviewed: 8 April 2024
Anne
United KingdomI wish I could have stayed longer .
The location of the hotel was perfect so close to all the points of interest. My room was very clean and spacious and the staff were so kind and friendly. I would definitely stay there again.
Stayed in April 2024
Reviewed: 5 April 2024
Ali
United KingdomLifts were not working. Too little condiments in the room. Noise level was rather high, seems to attract party people for some reason I did not understand.
Friendly and helpful staff.
Stayed in March 2024
Reviewed: 5 April 2024
Stuart
United KingdomNothing I didn’t like
Great value for money
Stayed in April 2024
Reviewed: 4 April 2024
North
United KingdomNoisy door closings at night, no lift,
Nice room, comfy, great breakfast, short stroll to town, see
Stayed in March 2024
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