Harbour Street, Kirkwall, KW15 1LE, United Kingdom
#2 of 8 hotels in Kirkwall
Guests' ChoiceBased on 433 hotel reviews
8.3Cleanliness
9.0
Comfort
9.0
Location
9.4
Facilities
8.5
Staff
9.0
Value for money
7.7
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 26, 2024
John
United KingdomLift was rarely working - lots of steps to the top floor. It’s an old building with an old lift and staff suggested it wasn’t on the list of things to replace. Some of the general areas (stairs, landings, resident lounge) appeared slightly dated although perfectly serviceable. Room prices were high buy Scottish standards but probably representative of ‘normal’ in Orkney which has limited accompanying making it generally more expensive than you’d like it to be.
Nice restaurant and bar. Super friendly staff. Room appeared recently refurbished.
Stayed in March 2024
Reviewed: May 25, 2024
Mary
United KingdomVery small bathroom and the price.
Central location. Good breakfast
Stayed in May 2024
Reviewed: May 20, 2024
Stephen
United States of AmericaGreat location. Very cool historic building
Stayed in May 2024
Reviewed: April 25, 2024
Neil
United KingdomThe good! Quality was poor, focus on quantity not quality. Fish was dry, steak dry in the pie. Breakfast was also a disappointment, dry back and sausage, hard tasteless poached eggs. Interestingly we were not asked how our meal was, so no we didn’t feed back during our stay.
Location, excellent room, amazing shower and attentive staff.
Stayed in April 2024
Reviewed: April 12, 2024
Morag
United KingdomLocation
Stayed in April 2024
Reviewed: April 5, 2024
Stéphane
FranceThe breakfast buffet: too limited choice
The view, the confort of the room, the bed, the restaurant
Stayed in April 2024
Reviewed: March 21, 2024
Ellen
LuxembourgBreakfast dishes a bit too salty.
Thoughtfully decorated rooms and overall hotel Friendly staff.
Stayed in March 2024
Reviewed: March 15, 2024
Stephanie
United KingdomRestaurant staff although pleasant very slow with service
Lovely sea view room
Stayed in March 2024
Reviewed: March 11, 2024
Charlotte
United KingdomThe shower didn’t drain very quickly which worried me a bit.
Location was great and modern interior Breakfast Our son stayed for free
Stayed in March 2024
Reviewed: March 9, 2024
James
United KingdomBreakfasts were disappointing
Well presented room; great location
Stayed in March 2024
Reviewed: March 6, 2024
Cathy
United KingdomNothing
Lovely location
Stayed in February 2024
Reviewed: February 16, 2024
Alexandra
United KingdomThe show let was luck warm at best. Housekeeping was lacking and the bar didn't open till 5pm so there was no where to get a cup of tea and shelter from bad weather unless you sat in your room.
Great location, room was clean and comfy albeit very small.
Stayed in February 2024
Reviewed: January 28, 2024
Jane
United KingdomBedroom was too hot but understandable after the very cold, snowy windy weather the week before
Comfortable didn’t get a chance to use all facilities - trip was too short for breakfast or dinner
Stayed in January 2024
Reviewed: January 16, 2024
Hood
United Kingdompaid for breakfast that couldn't be provided as kitchen was closed. Agreed to room only rate and still trying to get the breakfast amount refunded through Bookings
Room was again very good & the bed was very comfortable
Stayed in January 2024
Reviewed: January 14, 2024
Carl
United KingdomIt was a little noisy in our room at times, but we appreciate that renovation work is ongoing. The towel rail in the bathroom made a bit of a noise. There was a bulb missing in the desk light, but used one of the bedside lights as a replacement when working.
Check in was nice and easy, Alan was polite, friendly and helpful. The room was ready early so I could work from the desk in the room. Having access to the lounge was a really great bonus, as we could work from there before our room was ready.
Stayed in January 2024
Reviewed: December 5, 2023
Eileen
United KingdomNot much, we didnt go for breakfast as it was pretty expensive
Beautiful room, unbelievable shower, lovely staff and great value
Stayed in December 2023
Reviewed: December 3, 2023
Anthony
United KingdomExcellent rooms. Lovely breakfast. Great hospitality.
Stayed in December 2023
Reviewed: November 29, 2023
Martin
United Kingdomnothing really
Room well appointed, and comfortable
Stayed in November 2023
Reviewed: November 15, 2023
John
United KingdomSmall point, I could not find a hairdryer in the room, I appreciate costs are expensive, but for the price of the room I would have thought breakfast would have been included.
Hotel has excellent, helpful and professional staff. The location is superb, being in the town centre and everywhere is within easy walking distance. Room was very comfortable,
Stayed in November 2023
Reviewed: November 11, 2023
Sheena
United Kingdombig shower head impeded by smaller shower head
V comfortable bed and great breakfast - boiled eggs to perfection!
Stayed in November 2023
Reviewed: October 28, 2023
Ray
United KingdomNice comfortable bed, nice atmosphere
Stayed in October 2023
Reviewed: October 14, 2023
Silvia
ItalyExtra spacious, smartly renovated bedroom with all amenities. Large bed. Elegant onsite bar and restaurant with good 'place to be and be seen' vibes. Modern and large bathroom. Good value for money. Parking nearby. Stunning antique decor at the entrance and a personal reception experience that takes you back in time.
Stayed in August 2023
Reviewed: October 12, 2023
Judith
AustraliaFruit in with the porridge.
Breakfast was really good.
Stayed in September 2023
Reviewed: October 9, 2023
Kevin
United KingdomNoisy Kitchen Fan
Breakfast and room comfort
Stayed in September 2023
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