Sea Front, Torquay, TQ2 6NT, United Kingdom
#27 of 43 hotels in Torquay
Guests' ChoiceBased on 3541 hotel reviews
7.4Cleanliness
7.9
Comfort
7.9
Location
9.0
Facilities
7.5
Staff
8.5
Value for money
7.4
Free WiFi
7.4
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End of dialog contentReviewed: 21 May 2024
Karina
AustraliaThe property was run down, needed maintenance.
The location.
Stayed in May 2024
Reviewed: 19 May 2024
Rita
United KingdomRoom not clean floor not hovered.Poor paint finish.
Location excellent. Breakfast was cool not much choice for vegetarian. Difficult to find staff to help.
Stayed in May 2024
Reviewed: 18 May 2024
Simon
United KingdomThe only thing that springs to mind, although more of a niggle than a dislike, is that if you are on the 1st floor and central to the hotel, the "sea view" that you get also has the roof of the compass bar. That said it is a sea view and you can see across the bay to the harbour and the town.
The hotel is in a nice location and only a short walk in to town. There is plenty of parking available. Torquay railway station is right across the road. Whilst the hotel fits in with expectations of a period hotel in Torquay, the room that we had was a little dated in terms of decor. Our room was however, clean, tidy and comfortable. The compass bar was nice and we had afternoon tea whilst there along with drinks in the evening. All staff were polite and professional, afternoon tea was lovely and there was a wide range of drinks available. There was a wide range of options for breakfast including some vegetarian options on top of the usual cereal, toast, hot breakfast, fruit and pastries.
Stayed in May 2024
Reviewed: 18 May 2024
Susan
United KingdomMy breakfast, from the buffet, was stone cold. I ate it as I was in a hurry, but found out later that there had been an electrical fault. Subsequent guests were given freshly cooked breakfasts.
The room was clean and the bed very comfortable. The bathroom, which was modern and up to date, was spoiled by the black mould at the base of the shower screen.
Stayed in May 2024
Reviewed: 17 May 2024
Robert
United KingdomNo question
Good food choice and great swimming pools.
Stayed in May 2024
Reviewed: 17 May 2024
Edwina
ThailandRoom was small Noisy neighbours
Location
Stayed in May 2024
Reviewed: 15 May 2024
Kevin
United KingdomThe radiators in the rooms we were given were very old and so the rooms were very cold during the first night. They needed to be bled as there was only a tiny bit of heat at the bottom when on full. We mentioned this but nothing was done and we were not given a room change
Both excellent
Stayed in April 2024
Reviewed: 14 May 2024
Harvey
United KingdomSome areas of the hotel are a "little tired"
Has a suite and for the £200 paid per night it was excellent
Stayed in May 2024
Reviewed: 13 May 2024
Roslyn
United KingdomVery friendly staff had an upgrade to sea view room was lovely and spacious and clean with an amazing view
Stayed in May 2024
Reviewed: 12 May 2024
Brian
United KingdomBit dated rooms
Stayed in April 2024
Reviewed: 12 May 2024
Малий
Anguillathe steak is not a rump steak and was completely raw even after the second trythe cook is weak
Stayed in May 2024
Reviewed: 11 May 2024
Sophia
BelgiumThe breakfast could be modernised to include vegan options and the coffee could definitely do with some help. The service was also slow in the restaurant... there are some bits of the hotel that need decorating and revamping but all in all it was good.
The sea view room we took had a lovely view of the pool and sea. The downstairs was very nice and staff were friendly. Swimming in the outdoor pool was a treat. I had read a lot of bad reviews so was quite worried about staying but it was actually great!
Stayed in May 2024
Reviewed: 9 May 2024
Eileen
United KingdomParking garage roof didn’t look safe and it was very scruffy. Bed very hard.
Great location. Good breakfast. Staff busy but very polite and helpful.
Stayed in April 2024
Reviewed: 9 May 2024
Kelly
United KingdomHow warm the room got at night and the noise but not a lot to be done about that. It didn't ruin the stay.
The view was amazing and the staff were lovely. I really loved the quirky side to the way the breakfast room was decorated.
Stayed in May 2024
Reviewed: 7 May 2024
Kierrah
United KingdomI have had 3 different rooms on stays. All clean some rooms tired and attention to detail needed but its a nice place.
Stayed in April 2024
Reviewed: 7 May 2024
O'connell
United KingdomTop shelf on wardrobe dusty room wasn't cleaned when we was out all day breakfast well over priced for what it is made me and partner was unwell from it
Views ,heated pool incredible, location , balcony view stunning staff friendly helpful both I and partner will be coming back at the end of the month 😀
Stayed in May 2024
Reviewed: 7 May 2024
Louise
United KingdomThe shower was v difficult to adjust the temperature (too hot) and the mattress was a bit lumpy.
Beautiful quiet location and a grand hotel indeed. The housekeepers did a great job. Breakfast was lovely. We enjoyed the piano music in the big bar area which had panoramic sea views. We loved the indoor and outdoor pools and I used the gym. Loved it!
Stayed in May 2024
Reviewed: 6 May 2024
James
United KingdomOnly downside they didn’t have a steam room or sauna.
Really good location. Perfect short break.
Stayed in May 2024
Reviewed: 6 May 2024
Jim
United KingdomLooking tired in places, needs investment in rooms!
Victorian charm and sea views. Downstairs literally looks GRAND. Spa and pool were used and enjoyed thoroughly!
Stayed in May 2024
Reviewed: 5 May 2024
Michelle
United KingdomNo parking. Room far too warm so unable to sleep. Uncomfortable bed. Toilet seat lid closes on you whilst using the toilet.
Friendly staff. Tasty breakfast. Great location.
Stayed in May 2024
Reviewed: 4 May 2024
Neale
United KingdomHotel was very quiet in the week, very few for dinner. No different choices of specials each day.
All staff very friendly and helpful.
Stayed in May 2024
Reviewed: 2 May 2024
Danielle
United KingdomN/a
Lots of character in main areas
Stayed in April 2024
Reviewed: 1 May 2024
Sandra
United KingdomPossibly needs some rooms updating
Very relaxing. Great views, breakfast and staff.
Stayed in April 2024
Reviewed: 1 May 2024
Amy
United KingdomPool was disgusting as was changing rooms. Dirty underwear in lockers and pool was cold and run down Dog poohed in corridor on level 1 was disgusting and put me off staying another night
Welcome was friendly. Entrance/library and bar was impressive. Breakfast was plentiful and delightful. Staff were lovely at breakfast. Room was spacious and comfy and clean
Stayed in April 2024
Reviewed: 30 April 2024
Ian
United KingdomCould offer table service
Good, quality hotel
Stayed in April 2024
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