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Reviews of The Golden Pheasant 4 stars

Plumley Moor Road, Plumley, Knutsford, Cheshire., Knutsford, WA16 9RX, United Kingdom

#3 of 7 hotels in Knutsford

Guests' Choice

Review score

Based on 871 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.8

  • Facilities

    8.5

  • Staff

    9.3

  • Value for money

    8.3

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 9 May 2024

    7.0
    The golden pheasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Evening meals were expensive for its portion sizes although flavour was good. one meal was really good and the other was undercooked and gave me diarrhoea.

    Staff were lovely and friendly the room had teas coffees and biscuits

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Four Poster Bed
    • Stayed 1 night
    • Submitted via mobile

    No lift to the bedrooms. No assistance offered to help carry cases up to the bedrooms.

    Comfortable, plenty of parking, pleasant staff, great beer, sensible prices, great for staying prior to an early flight from T2 Manchester Airport.

    Stayed in April 2024

  • Reviewed: 4 May 2024

    9.0
    Good overnight stop
    • Leisure trip
    • Couple
    • Twin or Double Room
    • Stayed 1 night

    Can't think of anything

    Everything

    Stayed in April 2024

  • Reviewed: 3 May 2024

    8.0
    Very comfortable, we were made very welcome
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms need updating

    Location

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    Good place for overnight stop but bedroom 1 noisy.
    • Leisure trip
    • Couple
    • Twin or Double Room
    • Stayed 1 night
    • Submitted via mobile

    Our room had noise from kitchen staff in the evening.

    Close to M6 but rural.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    Invoice for the stay was not standard and had to chase for it
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    The absence of staff at reception or when calling.

    The bar and restaurant.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    Beautiful building and great staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Beds are small doubles and quite hard which was surprising considering the size of the room (really good sizes) also provided feather pillows which I struggle sleeping with. Breakfast finished at 9am.

    The staff are super friendly and so lovely! Really went out their way for us and we really appreciated it! Location surrounding is gorgeous too!

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Becoming a regular destination.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Friendly staff, great food and beer. Interesting background music at breakfast, not heard Portishead for a while.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    9.0
    Wedding stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was a bit tired looking and quite dark, weeds on the roof looking out, tv very hit and miss with reception, lighting could of been better, wasn't totally clean somebodies toenail on bathroom floor plus bit of dust behind radiator

    Staff were great, everyone we had contact with was very helpful, nothing was too much trouble, bed was comfy, had a meal before going to wedding at merrydale Manor, meal was lovely as we're the staff

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Very pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Comfortable bed. Good breakfast. Large spacious bathroom.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    7.0
    Nice but wouldn’t sleep there again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was awful, one side was slanted so my legs kept falling off the bed all night. Was the worst night sleep I’ve had staying away

    Was perfect location for the wedding we went nearby. Clean, nice staff

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Unfortunately the heat in the bedrooms left me with poor sleep. Other guests had found the same
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The bedrooms are so hot during the night that guests were not getting a good sleep

    Great staff. Restaurant food was of a good standard

    Stayed in March 2024

  • Reviewed: 27 March 2024

    8.0
    Very pleasant at the pheasant,
    • Leisure trip
    • Couple
    • Double Room with Four Poster Bed
    • Stayed 1 night
    • Submitted via mobile

    Wi-Fi wasn’t working

    Great staff and helpful team, food and service was excellent. Large quiet room, clean

    Stayed in March 2024

  • Reviewed: 27 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The food was great the night before the stay. Good drink selection. The beds were comfy and the shower was nice and hot.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Four Poster Bed
    • Stayed 1 night
    • Submitted via mobile

    Being locked out of the pub waiting for breakfast as they forgot to put any staff on the breakfast shift.

    The beer and the staff were excellent.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    9.0
    A very relaxing place to stay in a lovely setting. Great staff. Ideal for our stopover.
    • Leisure trip
    • Couple
    • Twin or Double Room
    • Stayed 1 night

    Nothing.

    The staff were very efficient and they took great care to make us feel welcome. They were attentive and polite and made us feel very much at home. The evening meal was delicious. The pub/restaurant was very pleasantly decorated and comfortable. The beer garden and play area were great and it was a very pleasant place to sit with a lovely view. The room was well decorated and very clean. The beds were very comfortable and it was very quiet. The breakfast was delicious. I particularly enjoyed the background music it was very relaxing.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    9.0
    Lovely stay, easy to find and in an ideal location for our needs
    • Leisure trip
    • Couple
    • Twin or Double Room
    • Stayed 1 night

    All was good.

    Stayed one night for a weeding close by, early check in was available and a lovely breakfast the following day. Will come back to sample the beer and food in the summer.

    Stayed in March 2024

  • Reviewed: 24 February 2024

    9.0
    Great pub and large rooms
    • Leisure trip
    • Couple
    • Double Room with Four Poster Bed
    • Stayed 1 night
    • Submitted via mobile

    Lovely location by the train station. Great sized room.

    Stayed in January 2024

  • Reviewed: 19 February 2024

    8.0
    Hope to stay again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The room was very hot despite the radiator being turned off. Furniture was tatty and only one hanger in the wardrobe. There was very little storage in either the bedroom or bathroom. However, apparently the hotel is due for a refit soon.

    Excellent location and easy to find. Staff were friendly and those in the restaurant very attentive. The restaurant is a delight being both spacious and cosy with a log fire and the food is of a very high standard.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    8.0
    We chose this hotel for its location to the airport, it was around about 10 miles away, which was a little far, but it m
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    It was a good room, located in a great little pup.

    Stayed in December 2023

  • Reviewed: 19 January 2024

    9.0
    Would return, Truly excellent.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Small hard bed.

    Staff were wonderful, meal was fantastic and the bar staff outstanding. Log fires are brilliant, all of them.!

    Stayed in January 2024

  • Reviewed: 14 January 2024

    7.0
    Good
    • Couple
    • Double Room with Four Poster Bed
    • Stayed 2 nights
    • Submitted via mobile

    In need of TLC

    Food

    Stayed in November 2023

  • Reviewed: 5 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Our double bed was not large.

    Without exception, every member of your staff 'went the extra mile' for us. My husband is just learning to walk with two sticks and is very unsteady; because he had to climb stairs to our room a member of staff helped me with our luggage and switched off my husband's sat nav, too which he couldn't manage! I also had help when we were leaving. and when we needed some extra milk for our tea in our room.. Our lunch with friends (the set menu) was very tasty and very good value and we had a great table near the open fireboth for lunch and our breakfast. - Very nice.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    9.0
    Very good, staff really friendly, comfortable room
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights

    Having to ask for coffee in my room

    Friendliness of staff

    Stayed in November 2023

Showing 1 – 25

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