Smell of cooking in bedroom from Restaurant. No lock on bathroom. Option for English Breakfast not available.

Bed was comfy. Bedroom was adequate in size.

Stayed in April 2024

Too warm no air conditioning and too much road noise

Was central easy to access but road noise was bad

Stayed in April 2024

Inclusive breakfast only continental (not flagged at booking). Very poor continental selection indeed . No cheese or cold meats or fruit. Basically muesli, toast, packeted pastries, orange juice. No marmalade. Everything was cleared away at 09:30 but service was meant to be available until 10:00. They had to get everything out for us. Unfriendly service. Very poor value & misleading “breakfast” advertising. Uninterested staff at breakfast & check out. No “how was your stay”. Would not use again unless breakfast upgraded & staff properly trained. Not recommended

Excellent location near canal, good car park. Rooms recently refurbished. Hotel warm

Stayed in April 2024

No hot water to shower !

Stayed in April 2024

Great location

Stayed in March 2024

No cooked breakfast. Bed not the most comfortable.

Location and parking great. I would have liked a cooked breakfast as they do have a restaurant...

Stayed in April 2024

The mattress wasn't the comfiest.

Staff are very friendly

Stayed in April 2024

Noise of pipes or boiler continued until early morning

Stayed in April 2024

There was no hot water at all apart from the sink and it was uncomfortable having a shower to wash hair etc

The location

Stayed in April 2024

It needs abit of updating regarding the windows in the room and only offer continental breakfast which not much choice for the cost.

Lovely spacious room, a lot of charm to the place and town centre location

Stayed in April 2024

No standard TV poor shower

Location size ov room parking

Stayed in March 2024

Continental breakfast only

Great location

Stayed in March 2024

There was a fan or something going on all night . Didn’t sleep to good. Traffic noise in morning but that was expected on location

Location is good

Stayed in March 2024

Staff and restaurant staff were very friendly, accommodating and welcoming. Rooms are basic but I've paid more for less. Restaurant is very well presented and great food of an evening. We didn't have the breakfast so i can't comment. Positioned well and when work being undertaken is finished, I can imagine it be ideal for parties and weddings, but only if prices remain the same with the rooms. I considered it value for money and the building to be very nice, not what I was expecting. Quite grand.

Value for money. Friendly staff and a great restaurant with good food. All in all, a very pleasant stay.

Stayed in March 2024

Traffic noise. The unexpected £20 charge when I booked in (in case of damage, apparently).

The room looked recently refurbished and in good condition. The free WiFi worked well. The television channel options were very good.

Stayed in March 2024

Dated room and bathroom

Location and restaurant

Stayed in March 2024

Cold bedroom. Sprung bed which made a noise with every turn.

Great location. Indian restaurant food in the hotel was excellent.

Stayed in March 2024

Staff were friendly and helpful . Room quiet and very clean.

Stayed in March 2024

It takes too long to get the shower the right temperature

It’s been renovated and is a lot better than previous years

Stayed in March 2024

- no freeview in room only smart TV - they did not make up the rooms the whole time? For £60 I’d expect this - hot water took an age to come through - bedsheets had holes in them - price is high for what this hotel is - lack of plugs in bedrooms - our room looked out on to a skip and where they keep the bins - no phone in room to call reception - noisy around the rooms when other guests moving around - security deposit on credit card - light switch next to my bed not working - only one bedside lamp - bathroom was unclean, other guests purple shampoo marks on walls!

Good location, free parking for the duration of our stay. The staff were friendly and made me some food late at night too when I was on the hunt for a takeaway. Beds comfy.

Stayed in March 2024

A little noisy but it was Fri and sat night.

Huge room

Stayed in March 2024

We would have liked an opening window, we couldn't see out of it because of the condensation. The shower over the bath needs updating. No information about the hotel/breakfast/the town in the bedroom.

Nicely presented hotel, great location in the centre of Stone with parking on site. Good sized room and bathroom. Very good lighting in the bedroom. We could hear music from the cocktail bar but it didn't go on late so didn't affect us, the town was quiet at night. Staff very helpful and friendly especially front of house/reception staff member Jack (I think his name was).

Stayed in February 2024

Got disturbed by other customer late night , but sorted swiftly by staff. Didn't get one vat receipt although did ask..can you send me vat number??

Service good, nice food prob one of the best Indians I have had, staff good behind bar.

Stayed in February 2024

It’s such a historic building, being renovated well. Good to see some tlc going into it.

Stayed in February 2024