The view from our room windows was over an area that the hotel seemed to be using to dump their old chairs - a bit of screening would go a long way to making it more pleasant. Hotel was catering for large tour groups, and felt a bit motel like - lacking in charm. Breakfast was cleared away on the dot of 9.30 am (?) even though we hadn't yet had our hot food.

The room was large, comfortable and easy access outside with our dog

Stayed in May 2024

Delicious food, spacious rooms. Friendly staff.

Stayed in June 2024

Unusual set up as the hotel is in separate buildings which is not a problem but an umbrella maybe need at times.

Nice bar and restaurant and the food is of good quality and choice, the staff are very helpful and polite. this hotel is great for me as I travel for work and my office is nearby but it is also great for visiting Stratford or Warwick and further a field

Stayed in May 2024

Carpet in room was old with worn holes, needed updating. Breakfast was average, quickly ran out of standard food eg bread and fruit.

A nice country location, a short drive from Stratford. Room was large with comfy bed and pillows.

Stayed in June 2024

Dinner order was mishandled but profuse apology offered.. mistakes happen

Didn’t have breakfast

Stayed in June 2024

Bar staff at the main bar struggled to understand some of the drinks being ordered, were slow, visibly looked like they were not happy having to work, and in one case quite abrupt and rude. Breakfast staff were few and far between, appeared disorganised and many ancillary items, such as preserves and sauces, were not prepared or not available. Damage to the mattress in the room caused a minor injury which could have been a lot worse. We are talking to the hotel directly about this matter.

The waiting staff and team at the wedding we attended were excellent, as was the wedding breakfast food!

Stayed in June 2024

The shower although hot enough had a very low waterflow pressure.. Pity it was not a power shower.

Breakfast was very good.

Stayed in June 2024

Had a WhatsApp message, email and phone call to remind us to pay the bill before departure which felt excessive given it wasn't even close to check out time yet. Maybe take payment on check in if non-payment is an issue rather than this way round to pester all guests?

Nice hotel next to a national trust site. Room was large, comfortable and spotlessly clean, and nicely decorated, quirky not your usual bog standard room. Comfy bed. Lots of parking. Bar and restaurant were nice, good food and good service. Dog friendly too with lovely meadow to exercise dogs on site.

Stayed in June 2024

Great location and much better room than the last three stays when we had complaints about the rooms.

Stayed in June 2024

A bad smell came from the drains outside the courtyard and up from the sink. We just kept the plug in. The settee bed needed replacing; it was old and dirty-looking. The stairs and bedroom carpet needed a clean. It had what looked like sheep/dog poo walked all around the bed. We kept our shoes on, which was a shame because we didn't feel at home. For the price, breakfast should have been included.

The location was perfect for our little stop-off on the way to London. We wanted to visit Charlecote NT, which is just across the road. We had what looked like a little house with a front door, stairs leading up and then a bedroom with an en suite off the landing. It was roomy and bright. The decor was old-fashioned/country house style, which was in keeping with the building, but it needed a statement headboard, gold chandelier, plain curtains, and new carpet to make it a wow-factor room. It could be done easily. The bathroom had some cracked tiles, but it was clean and functional.

Stayed in May 2024

Such great value for money Room well equipped and spacious Great location. Local pub within easy walking distance. Grounds excellent

Stayed in April 2024

Our bathroom was functional but rather scruffy

A v good breakfast though a decaff cappo would have been nice

Stayed in June 2024

The rooms were dated. The bed was too soft. Rooms were not cleaned to a high standard.

The location was close to where we were going to.Breakfast was ok.

Stayed in June 2024

My husband goes to bed earlier than I do, and although there was a dimmer switch connected to the main light, it didn't seem to dim the lights in the corner where the kettle was and there was no separate control for them, so the room was still quite bright. This is only minor, though, as we had no other issues.

The staff were all very polite, friendly and helpful, even at 11.45 pm when our key card didn't work, as someone came out to let us in the room! The setting is wonderful and the food was excellent, including the breakfast. Our room was spacious and warm, which was a bonus after coming home late from a very chilly air show. There was a spare plug in heater, ironing board, thick duvet, iron and fan in the cupboard if needed. We will definitely visit again if we are in the area.

Stayed in June 2024

Non working extractor fan, poor lighting in rooms, stained carpets, damp patches, holes in wall possibly from.tv bracket not filled in, paint peeling from walls in corridors, bathroom needed modernisation.

Very pleasant staff, very helpful and welcoming. Building has charm that is being developed. Excellent clean bedding, good use of complimentary soaps etc, good shower and water pressure , nice selection of tea, but no coffee in room Good breakfast selection

Stayed in June 2024

The room we stayed in had a strange open-plan bathroom area, with a closed toilet - but there's only one light switch for both parts of the bathroom, so the only way to visit the lavatory in the night is to (a) take a torch or (b) illuminate the entire room and wake up your partner. The shower was weak and took abround 5 minutes to warm up and the standing floor fan had a bit of a DIY stand which was worryingly wobbly. Small downsides in an otherwise overwhelmingly positive experience!

The hotel is an old converted farmhouse and barn so it's split into different buildings which was great, because we heard almost nothing of the large wedding party happening on the night we visited. The room was (mostly, see below) super-comfortable, the staff were nice and the cooked breakfast buffet was hot and tasty with plenty of fruit and cereal options also. The location is beautiful and surrounded by some of the most quintessentially English countryside imaginable.

Stayed in May 2024

Nothing

Location and restaurant area

Stayed in May 2024

The room we had was terrible. Only one towels, Broken tiles on bathroom floor you can cut feet on, broken socket on towel rack. Room was located on the top floor and really bad smell as you entered

Great location

Stayed in May 2024

When arrived, the reception kind of assumed we knew stuff like where breakfast was and about where the dog field was

Breakfast was basic but nice The dog field was magnificent. Can't believe it was that splendid and such an added benefit No extra charge for dog and dog treats an added bonus My daughter loved her bunk bed

Stayed in May 2024

We were upgraded at no extra cost to an excellent room. Dinner and breakfast were both excellent. We are staying again next week!

Stayed in May 2024

The breakfast. No butter, mushrooms or hashbrowns. Scrambled egg was watery. Only one coffee machine working resulting in having to wait in a queue. No milk available for cereal until 9.20am - 10 minutes before breakfast ended! More staff needed!

Great room although not enough shower gel as it ran out after one use!

Stayed in May 2024

Check-in time is late at 3 pm.

The room was very nice. All meals were good. There was only one staff member on at breakfast. Eloise did a wonderful job under pressure. She deserves a pay rise for her professionalism and level of service.

Stayed in May 2024

Staff were excellent ! They went out of their way to make sure we had a suitable room( our initial triple room had a bunk bed that was unsuitable) and made sure we were happy ! Can not praise them enough. Also bad staff were very service orientated.

Stayed in May 2024

Let down by some tatty and dated areas. Would really benefit from some investment. Falls short of the anticipated wow factor. Asked for vinegar to go with fish and chips but didn't have any left... minor point, but disappointing.

Large, comfortable room. Plenty of parking. Lovely village location. The food was good value.

Stayed in May 2024