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  5. Reviews of Staybridge Suites Liverpool, an IHG Hotel

Reviews of Staybridge Suites Liverpool, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

21 Keel Wharf, Liverpool, L3 4FN, United Kingdom

#16 of 606 vacation rentals in Liverpool

Guests' Choice

Review Score

Based on 3348 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.6

  • Facilities

    9.3

  • Staff

    9.5

  • Value for money

    9.0

  • Free Wifi

    8.9

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: April 6, 2024

    10
    Excellent
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Blocked bathroom sink

    Modern spacious central location

    Stayed in April 2024

  • Reviewed: April 5, 2024

    8.0
    Friendly staff, central, disappointed with cleanliness.
    • Leisure trip
    • Group
    • Standard Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was dusty and not hoovered properly, surprisingly given 5 star reviews. Also the disabled parking space was very tight considering we had to negotiate a wheelchair.

    The property was very central, staff were very friendly and the rooms were spacious.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    9.0
    Great Liverpool!
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    -

    Perfect location next to the wheel of Liverpool, 3 min walk to the Royal Albert Dock and 5-10 min to the other attractions. Spacious and clean rooms. Friendly staff, they allowed us to leave our luggage at the reception few hours before check-in. If we come to Liverpool again, we will definately choose this hotel again.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    10
    Great stay
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Was great all round

    Next to the venue we went there for clean and very comfortable and great price

    Stayed in February 2024

  • Reviewed: April 1, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing! It was perfect

    Fantastic hotel, spotlessly clean. The room was spacious and comfortable. Breakfast was great, lots of choice and all fresh and tasty.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Cost

    Location Cleanliness

    Stayed in March 2024

  • Reviewed: March 30, 2024

    8.0
    Despite issues we would stay again
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed could be bigger and more comfortable and breakfast a little better but otherwise good

    Location, cleanliness, spacious room

    Stayed in March 2024

  • Reviewed: March 30, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Studio - Disability Access
    • Stayed 3 nights
    • Submitted from a mobile device

    Location is excellent. Room very spacious & clean. Staff very friendly and breakfast great.

    Stayed in February 2024

  • Reviewed: March 29, 2024

    10
    Totally above & beyond my expectations thank you so much. A true hidden gem.
    • Leisure trip
    • Couple
    • Studio - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Amazing best place for the arena. Really want to keep this place a secret so I can keep booking x

    Stayed in January 2024

  • Reviewed: March 28, 2024

    9.0
    Would recommend
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Only a minor one but the windows were rattling through the night. Partly the direction of the room on the fifth floor and partly the high winds about that weekend, so nothing that could’ve been changed. All good otherwise.

    Lovely one bedroomed apartment, functional kitchenette, television in the lounge area and the bedroom. Clean throughout. Great choices at breakfast. Warm dining and common areas at reception level.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    10
    Lovely stay fab accommodation and great staff
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing it was perfect for us

    Fab friendly helpful staff and lovely room with all u needed

    Stayed in March 2024

  • Reviewed: March 26, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Perfect location and staff were first class

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    comfortable and overall good.
    • Business trip
    • Group
    • Studio Suite
    • Stayed 2 nights

    carpet in my room (119) had a nasty stain that needs a proper clean.

    clean and tidy with good choice

    Stayed in March 2024

  • Reviewed: March 24, 2024

    10
    Fantastic
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in March 2024

  • Reviewed: March 24, 2024

    10
    Wonderful experience. We will be back.
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 2 nights

    Nothing - it was so good.

    Everything! Outstanding staff-friendly, helpful, efficient. Clean & well maintained hotel common areas & rooms. Lovely variety for breakfast. Great location.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    9.0
    St Patricks day visit
    • Leisure trip
    • Family with young children
    • Studio Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing I didn't like.

    I loved having the freedom with cooking facilities. Loved breakfast too, casual and attentive staff very welcoming.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    10
    A brilliant location with a fantastic view of the docks . Clean , reasonably priced , perfect for our stay .
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night
    • Submitted from a mobile device

    We liked everything

    It had a great location , apartment was clean, nicely decorated and we particularly liked having a breakfast

    Stayed in March 2024

  • Reviewed: March 18, 2024

    10
    Well worth it!!!
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent hotel. Loved it!!!

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Great Place To Stay
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Our stay was a excellent 9 out of 10. A few points of feed back.. We would have liked a heated towel rail in the bathroom, so you can re use your towels. There is no oven in the kichenette, so if you are staying for more than a few days, you won't be able to cook properly. Otherwise, well done to the team at Staybridge.

    Staybridge Suites is a lovely place to stay, ideally located for all Albert Dock attractions, and M&S Bank Arena. There is on site Parking, which is a big tick. You have to check in first though, as your room card opens the car park gate and parking is £20 a night, or you can go in the Kings Dock car park for £12 a night, if you don't mind a 10 minute walk. Reception staff were excellent and friendly. When you first walk into your suite, you are met with a spacious kitchen/ Diner/ living area with sofa, tables and TV. The kitchen has a hob, microwave, dishwasher, fridge freezer, kettle etc, and all plates, cutlery etc. The bedroom is quite large with what we thought was a queen double. Lovely and comfortable and clean, a big wardrobe with hangers, iron & ironing board, and a safe. It was very clean with lots of storage. The bathroom was huge, very clean, includes big bath, shower, sink, toilet, all shampoos and body wash, and very nice towels, and lots of shelves and storage....Quite impressive. Breakfast was very nice - a hot buffet and large cold selection, cereals etc. Staff were excellent. You can even buy drinks, wines, soft drinks, microwaveable food, crisps, snacks etc 24/7 Next time we come to Liverpool we will stay here, rather than the nearby hotels.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Enjoyable stay
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Both coffee machines only gave warm coffee. The hot breakfast selection could be improved, example scrambled egg had been left in dish for a while, when egg was replenished it was added to the old .

    Friendly staff and quiet.

    Stayed in February 2024

  • Reviewed: March 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio Suite
    • Stayed 3 nights

    No option for two single beds

    Location, breakfast, free coffee

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Great rooms
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The view from the room

    Great facilities in the room, including everything you need in a small kitchen area

    Stayed in February 2024

  • Reviewed: March 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is situated on Albert Dock a few minutes' walk from Liverpool one. Convenient and central location Rooms was an apartment style and was very quiet and spacious. Bed was very comfortable

    Stayed in March 2024

  • Reviewed: March 10, 2024

    10
    Weekend at Staybridge
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    I liked everything, but I would say maybe make the lighting a bit brighter in the room or put a light over a mirror so I can see to put makeup on. Also, a magnification mirror in the bathroom would be great.

    I thought the rooms were lovely. I loved the 'homely' feel to the room with genuinely nice quality accessories. Towels were crisp, white & soft. The bed was really comfortable with crisp, white, cotton duvet & decent pillows. The layout of the room with the kitchen was great. I thought the kitchen was amazing & so nice to have with the room with everything you needed to make a full on meal if you wanted to! Breakfast was great. I loved the fridge with all the milks & juices. Staff were friendly & really helpful.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    9.0
    A very good choice
    • Leisure trip
    • Solo traveler
    • Standard Suite
    • Stayed 1 night

    As always with hotels not enough milk for drinks in the room.

    Very comfortable warm room on cool weekend. Breakfast as always good with many choices.

    Stayed in February 2024

Showing 76 - 100

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