Be aware of steep quite narrow stairs. I had 2 pillows but if I'd not been a solo traveller this would of brought rating down. Also the sink was in the sleeping area.

The location was brilliant a very short walk from the hustle of Victoria but much quieter. It was easy to find and the booking in was simple. The room was adequate with a comfortable bed and good shower.

Stayed in April 2024

How dirty the hotel room was.

How close to everything the hotel was.

Stayed in April 2024

I had a buisness meeting at 12 and also meeting up with friends in the city. When I went to drop luggage off at 11 am as free luggage hold service I was told I had to be back to check in before 11pm. The poster in lobby says reception open until midnight! I then had a call to my mobile at about 7pm asking me when I will be checking in and was then told I had to check in before 10:30pm as there will be no one on reception and if I’m later then I will be charged £10 in cash! It was the principle of being given a curfew and different information that’s has urked me. I came back at 10:15 and the reception was closed. I had to call a number the guy was rude and just not friendly or accommodating at all Customer service 0! The room was what was needed for the price. However the noise from outside sounded like I was sleeping in a tent on side of the road. Very old sash windows no noise cancellation at all.

The room was perfect it is what it is for the price! The shower was fantastic

Stayed in April 2024

I was taken through the bowels of the building to a different room to the one I had booked that looked like it wasn’t ready for use. Then I was kept awake all night by a security box beeping constantly outside my room. There are no staff available during the night

Excellent location and reasonably priced in general

Stayed in March 2024

Wasn’t very clean, minimal air flow and very hot.

Good location.

Stayed in April 2024

I booked a family suite for myself to ensure I had own bathroom and a double bed. The one double bed was zipped poorly and I kept falling in the middle. Very uncomfortable and booked the en-suite for own bathroom however my room was adjacent to a shared a bathroom that seemed to be in use every 10 minutes through the night. So not a great sleep.

The staff were friendly, warm welcome on arrival.

Stayed in March 2024

A pretty affordable option for a city break.

Stayed in April 2024

No facilities to put any clothes away , shower very tiny, safe in room didn’t work, had a balcony room the light to the balcony didn’t work and the table was leaning up against something as 2 legs missing

Location was great

Stayed in March 2024

There is a lot to say about what was not liked. We booked a city room with a balcony & a view; the view was into the backs of people's houses and a tower block, and the balcony was in a poor state with 2 poor condition chairs. The room itself was tiny; the bed took up the entire room with no space to move around, having to climb onto the bed to get to the other side. The bathroom was equally tiny, with barely room to turn, the floor had broken tiles that caught our feet and the sink was just an open hole. The room and bathroom were unclean, with marked linen, and the cups next the kettle were coated in dust. The towels provided were tiny and only use able as hand towels. You could hear everything in the building, if a door closed on another floor, you felt it on the bed, every movement was loud. The hotel itself is not accessible, stairs throughout that are carpeted. The reception was behind a feature akin to a mini cab office, and the property smelled, leaving our belongings and clothes smelling. What was advertised vs what we got were very different, and would recommend against staying here as a couple. Would say its OK if you're in a bind and do not have much stuff. I didn't feel safe at this location and would advise against solo women staying here.

There was CCTV in the communal areas. The room has a safe in it. There is a basic kettle. The room did have a balcony. The staff were amenable. There was plenty of toilrt roll.

Stayed in March 2024

There was 62 stairs to get to our room on the 4th floor. No elevator. We were not allowed to do an early check in not even 30 mins before. The bathroom was so little I kept burning myself with the towel warmer. There were 3 beds in our room and the room was super outdated that there were holes in the walls and the wallpaper was peeling.

The location was great and we were able to leave our bags before check in time at 2pm

Stayed in March 2024

The room had mould on the ceiling and it was smelly I had to sleep with the window open The radiator didn’t work but I had an electric one in place which I didn’t dare to leave it over night. The bathroom wasn’t very clean My neighbours had the bathroom separate and they banged the doors till midnight and from 4 am in the morning

Location

Stayed in March 2024

The room's hairdryer wasn't working, neither was the heating, and the mattress conditions were awful; all the springs were poking into your back. With the price you charge for one night, you could buy a mattress at Ikea.

The location

Stayed in February 2024

It could do with a bit of tlc

The location was great, rooms were clean and beds comfortable. Also it was nice and quiet.

Stayed in February 2024

Top floor no lift, but knew that when I booked There was a couple of report that needed to be done

Comfortable clean

Stayed in January 2024

No lift access, curtains didn't open

Location for where we needed to go was superb, room was far better than expected based on the price paid, adequate amenities in the room.

Stayed in February 2024

The size of the rooms.

The location.

Stayed in January 2024

Our room is at the top, can feel the draft coming from the window/double door. Bed mattress needs replacement spring coming out. Bathroom flooding.

Accessible

Stayed in January 2024

No breakfast available and in the bathroom, most things were broken

Great location close to Victoria

Stayed in January 2024

The kettle had a milky white liquid in it so that wasn't used, there was no remote control for the TV, the plug socket next to the bed was loose and the main light on the fan didn't work.

Great location, less than 10 mins from Victoria station and Apollo Theatre, Room was mostly clean and bed was comfortable.

Stayed in January 2024

Room small

Stayed in December 2023

A bit cramped,OK for a couple of nights. Black of shelf space. could do with bedside shelf.

Convenient for Victoria coach and rail stations. Facilities in room. Helpful staff.

Stayed in November 2023

No breakfast

Stayed in December 2023

Requested double bed but got 2 single bed, both bed were not stable

Location

Stayed in December 2023

Ikke heis eller frokost

Beliggenhet ved Victoria station

Stayed in October 2023