36 Birnbeck Road, Weston-super-Mare, BS23 2BX, United Kingdom
#17 of 20 hotels in Weston-super-Mare
Guests' ChoiceBased on 373 hotel reviews
7.1Cleanliness
7.9
Comfort
7.7
Location
8.6
Facilities
7.1
Staff
8.5
Value for money
7.5
Free WiFi
5.8
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End of dialog contentReviewed: 10 May 2024
Ridler
United KingdomBecause I had read other reviews I knew what to expect. But perhaps notifying new guests that the hotel has recently been taken over and some parts may be run down would be a good idea, as I would of been shocked if I didn't know this.
Value for money, friendly staff. Clean room, bathroom nice and WiFi good. Better than expected! We would stay again!
Stayed in May 2024
Reviewed: 7 May 2024
Sarah
United KingdomWe tried to turn the telly on and the plug didn't reach the socket and the ariel lead was on the other side of the room. But it was an ok stay for 1 night.
Basic but ok for the money.
Stayed in May 2024
Reviewed: 6 May 2024
Charlie
United KingdomThe staff were helpful but nowhere to be seen when we first arrived. It looked like it hadn't seen a guest in decades. The communal shower was filthy like it'd never been cleaned - felt dirtier afterwards. And the carpet in the room was stained with many things (I dread to think what). Overall, I know you get what you pay for, but could've been cleaner.
Very nice view from balcony. Room was a decent size, and the staff were helpful.
Stayed in May 2024
Reviewed: 1 May 2024
Marie
United KingdomEasy access to the property, very peaceful and beautiful view from the property.
Staff were lovely, very clean room and comfortable bed. We enjoyed our stay and even the staff help with our luggage.
Stayed in May 2024
Reviewed: 30 April 2024
Will
United KingdomWas okay
Friendly people
Stayed in April 2024
Reviewed: 28 April 2024
Rachel
United KingdomThe never ending stairs to the family room with 2 young children for a start. Light shade smashed and not cleaned up before arrival so found the glass smashed on the unhoovered carpet and behind the bed. One bloke that worked there was pretty unhelpful, Eventually found the owner and it was cleaned up and he was apologetic. Chair leg was also broken as well as the blind in the bathroom that fell down as soon as you went near it. As for the bathroom, I found the toilet door with a glass window a bit strange-no privacy? And the shower that just trickled with water was pointless. No one around in the morning to speak to or give the keys to, so just left them on the desk in the entrance room.
Sea front view. Comfy beds. Hallways were clean.
Stayed in April 2024
Reviewed: 28 April 2024
Alister
United KingdomThe place is obviously struggling financially and despite the efforts of the lovely staff, is clearly on its last legs. Our room was incredibly dated (though clean) and had nowhere to hang anything, or even a chair/table. The shower looked fifty years old and produced little beyond a trickle of water…
Great location
Stayed in April 2024
Reviewed: 27 April 2024
Rick
United KingdomThe property was under new management and being refurbished, I think when all is done it will be a great b&b in a great location
We liked the location and the fair price.
Stayed in April 2024
Reviewed: 25 April 2024
Zaheer
United KingdomNo milk for tea. Toilet started making flushing sounds around 4am, didn’t sleep well after that.
Location and Space
Stayed in April 2024
Reviewed: 20 April 2024
Simon
United KingdomCould not yet offer breakfast as new management only been there one month
Great location and price
Stayed in April 2024
Reviewed: 17 April 2024
Fieldsend
United KingdomOnly one plug socket in the room
Comfy beds, nice modern room
Stayed in April 2024
Reviewed: 15 April 2024
Ford
United KingdomThe shower did not work properly, no water pressure and intermittent heat to the point you could not use the shower. Only one plug socket
Room was clean and recently decorated
Stayed in April 2024
Reviewed: 15 April 2024
Joe
United KingdomRoom is a bit small for three people. No air conditioning.
Good location. easy access. tidy room.
Stayed in April 2024
Reviewed: 14 April 2024
Jomon
IndiaParking
Good
Stayed in April 2024
Reviewed: 11 April 2024
Katie
United KingdomDidn't like the shared bathroom it was small so my partner had to wrap up in a towel to walk back to out room which was embarrassing and the shower room had few hairs in and around the bath with a wet towel which looked like it had been used as a bath Matt, the hotel it's self was undated in furniture taste
Staff member was very welcoming and helpful, potential is there if they put in the money to modernise the property and could be worth paying more for if this was done
Stayed in April 2024
Reviewed: 11 April 2024
Nicola
United KingdomLight coming through the top of the door. Window seal not great. Could hear Wind coming through.
The hotel over all is very nice, still doing some maintenance works Nd this is apparent Comfy beds and room, few small preferences I would have changed.
Stayed in April 2024
Reviewed: 11 April 2024
Mark
United KingdomFurniture both in rooms and in common areas such as foyer in need of an upgrade. Toilet in sea view room was just a little too pokey.
Nice room, with a great sea view. Comfortable beds. Very nice and helpful manager. Great location.
Stayed in April 2024
Reviewed: 10 April 2024
Patricia
KenyaThe shower room was,difficult The pressure on the water was very low,and it took a long time to wash The furniture was very tacky and old.
The manager A d the view
Stayed in April 2024
Reviewed: 7 April 2024
Asif
United KingdomNothing.
Very clean and location was great
Stayed in April 2024
Reviewed: 31 March 2024
Lewis
United KingdomStaff great rooms clean and tidy
Stayed in March 2024
Reviewed: 13 November 2022
Chris
United KingdomShower was cold, room was damp and cold, staff were poor not very friendly.
Good location,
Stayed in November 2022
Reviewed: 26 September 2022
Chris
United KingdomGood hotel
Stayed in August 2022
Reviewed: 25 September 2022
Lauren
United KingdomSome of the decor could do with an update. Some of the small lights above the bed didn't work.
The beds were very comfortable and bathroom facilities were clean. The location was fantastic, just a short walk from the pier. Large balcony area which looks out to the sea.
Stayed in September 2022
Reviewed: 4 September 2022
Julie
United KingdomThe manager was so helpful and happy to help.
Stayed in August 2022
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