15 Banks Road, Sandbanks, Poole, BH13 7PS, United Kingdom
#15 of 17 hotels in Poole
Guests' ChoiceBased on 930 hotel reviews
7.6Cleanliness
8.0
Comfort
8.2
Location
9.6
Facilities
7.5
Staff
8.6
Value for money
6.8
Free WiFi
8.8
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End of dialog contentReviewed: 1 July 2024
Geraldine
GuernseyRoom looking tired. Needs a refurbished, like the rest of the hotel.
Arrived at the hotel just as the restaurant had stopped serving. We were extremely great full to the manager for asking the chef to provide us with pizzas and a salad. Not a great pizza lover. However “thank you” chef. It was the best pizza I’ve ever tasted.
Stayed in June 2024
Reviewed: 30 June 2024
Brian
United KingdomShower did not work very well
Great location, clean , very friendly staff.
Stayed in June 2024
Reviewed: 29 June 2024
Graeme
United KingdomNothing
Fantastic location
Stayed in June 2024
Reviewed: 28 June 2024
Yogesh
United Kingdomn/a
average breakfast
Stayed in June 2024
Reviewed: 27 June 2024
Mary
United KingdomView from window overlooking children's playground
Breakfast good, plenty of choice.
Stayed in June 2024
Reviewed: 26 June 2024
Caroline
United KingdomLooking a little tired - in need of updating in places
Perfect location
Stayed in May 2024
Reviewed: 25 June 2024
Paolo
United KingdomBreakfast was very good. Very good location
Stayed in June 2024
Reviewed: 25 June 2024
Mireille
United KingdomBreakfast was good, had eggs cooked on request
Stayed in June 2024
Reviewed: 23 June 2024
Timothy
United KingdomWater presure in my bathroom was low and the shower head was limp.
Top quality fruit salad, bacon and sausages.
Stayed in June 2024
Reviewed: 22 June 2024
Sue
United KingdomNo dislikes would have liked some entertainment in the evening .
Made very welcome lovely beach food was good beds were comfortable & good parking.
Stayed in June 2024
Reviewed: 21 June 2024
Nicolae
United KingdomNot many attractions in the area except the water sports activities, recommended to people who like them.
The hotel is clean, comfortable and the staff polite and always ready to help
Stayed in June 2024
Reviewed: 21 June 2024
China
United KingdomSoft drinks/tea coffee and water were overpriced and food was ok (pizza was great)
Excellent location, couldn't be beaten. Staff were very helpful and friendly.
Stayed in June 2024
Reviewed: 21 June 2024
Pui
United KingdomRoom 325 was the furthest away from reception
Location
Stayed in June 2024
Reviewed: 19 June 2024
Garry
United KingdomTerrible smell when you arrive at the car Park, very off putting, Rooms/Corridors etc very dated, Room was miles from reception. Breakfast was ok but nothing special, Dining room dated
Location is good, Room was large
Stayed in June 2024
Reviewed: 19 June 2024
Adrian
United KingdomNA
Excellent location, attentive staff, lovely breakfast
Stayed in June 2024
Reviewed: 15 June 2024
Tony
United KingdomThe room next door, the television was so loud.
The room
Stayed in June 2024
Reviewed: 14 June 2024
Seth
United KingdomThe general decor was a bit tired and the shower was a bit pathetic. There were cobwebs around the bathroom window. The breakfast restaurant reminded me of a works canteen.
Room 306 looked out over the bay so that was a pleasant surprise. The bed was extremely comfortable and the room spacious. The man on reception when I arrived was very pleasant and welcoming.
Stayed in June 2024
Reviewed: 14 June 2024
Alena
United KingdomThe Room and more choice of food, unfortunately I do not like pizza.
The breakfast and location excellent
Stayed in June 2024
Reviewed: 13 June 2024
Carol
United KingdomThe room was very dated and tired. It needs lots of TLC. The bath and one of the sinks had chips in it. The whole hotel needs updating. The waiting staff were not very knowledgeable, when I asked for a glass of wine they didn’t have a clue and my husband asked for a 1/2pint of cider, he got a pint. Also we had to chase the drinks as they didn’t come when first ordered.
The view from our room was lovely. Location was very good. Bed was comfortable. Staff were very friendly and helpful.
Stayed in June 2024
Reviewed: 10 June 2024
Rawlins
United KingdomRoom needs air conditioning, windows not open enough for air flow.
Good food
Stayed in June 2024
Reviewed: 5 June 2024
Nerissa
United KingdomHarbour side smells unfortunately which prevents a window being open
Friendly and helpful staff
Stayed in June 2024
Reviewed: 5 June 2024
Chantal
United KingdomPerfect location for families
Stayed in June 2024
Reviewed: 4 June 2024
Graham
United KingdomFood could be better
Excellent location, large comfortable room
Stayed in June 2024
Reviewed: 3 June 2024
Madams
United KingdomThe restaurant and food was poor. Waited long time and food was tasteless
David at reception was brilliant . Facilities was good and comfortable
Stayed in May 2024
Reviewed: 3 June 2024
Linda
United KingdomRoom needed some updating. Water Luke warm uncomfortable to shower
Location perfect
Stayed in June 2024
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