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Reviews of Sandbanks Hotel 4 stars

15 Banks Road, Sandbanks, Poole, BH13 7PS, United Kingdom

#14 of 15 hotels in Poole

Guests' Choice

Review score

Based on 930 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.1

  • Location

    9.6

  • Facilities

    7.3

  • Staff

    8.5

  • Value for money

    6.6

  • Free WiFi

    8.8

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Showing 76 – 100

  • Reviewed: 24 July 2023

    7.0
    Fab location right on the beach, massive room. Terribly small shower
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Shower was terrible. So small I could only shower sideways in the bath curtain was constantly sticking to me and banged me head twice on the support bar as a result almost fell one also. Strongly suggest getting a proper shower rather than the bath. Was surprised how bad it was considering this is part of the core service a hotel offers. A decent wc. Could only have been worse if the water was cold.

    Room size was fab, went to sleep listening to the waves which was magical.

    Stayed in July 2023

  • Reviewed: 18 July 2023

    7.0
    Beautiful location but could do with better food.
    • Leisure trip
    • Family with young children
    • Double Room with Harbour View
    • Stayed 4 nights
    • Submitted via mobile

    The food was overpriced and not particularly good at the Amalfi restaurant. The swimming pool was quite grotty but we were glad it was there. The room cleaning was sometimes good and sometimes not comprehensive depending on who was doing it.

    The staff were very friendly and helpful. Breakfast was excellent. The kids food and wraps at the outside pizza restaurant were excellent. We loved the views both on the harbour and sea side. All in all it was a good stay and we’d return.

    Stayed in July 2023

  • Reviewed: 13 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Best think is the beach. From back door straight into the beach 🙂🙂

    Stayed in July 2023

  • Reviewed: 12 July 2023

    7.0
    I enjoyed may stay despite somewhat shoddy room facilities.
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony and Sea View
    • Stayed 1 night

    Very expensive. Room a bit down at heel. Frayed carpet. No water supplied in room. No fridge. No safe.

    Beautiful location. Food in the restaurant was great. Lovely view from room.

    Stayed in July 2023

  • Reviewed: 11 July 2023

    8.0
    Very nice and would consider staying again when in area
    • Business trip
    • Couple
    • Double Room with Harbour View
    • Stayed 2 nights

    Nothing really it was what it was.

    Room was fine, comfortable and roomy. Breakfast was ok but a bit slow on both days stocking up the dishes. Good selection and well presented. Great location for the beech access

    Stayed in July 2023

  • Reviewed: 9 July 2023

    8.0
    Lovely place.
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Needs a good refurbishment.

    Excellent location same for the staff.

    Stayed in July 2023

  • Reviewed: 8 July 2023

    8.0
    Hotel in unique position right on a glorious massive beautiful beach
    • Leisure trip
    • Family with young children
    • Double Room with Balcony and Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Swimming pool needs updating. Shower which was broken when we stayed 2 years ago remains broken!!

    Good breakfast

    Stayed in July 2023

  • Reviewed: 6 July 2023

    8.0
    Enjoyable
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night

    The hotel is a little tired now so needs a facelift and the windows in our room were ill fitting

    Room and bathroom was a good size, the bed comfortable and pillows good. Shower pressure just about acceptable.

    Stayed in July 2023

  • Reviewed: 6 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 2 nights

    rooms need updating

    location

    Stayed in July 2023

  • Reviewed: 4 July 2023

    7.0
    Location of hotel is superb, plenty of parking, lots of seating around the hotel, friendly staff
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are a little dated. Our telephone didn’t work, no aircon or fridge which didn’t bother us too much as the temp had dropped to 20 degrees but I would see that as a negative in the warmer months.

    Breakfast was very nice

    Stayed in July 2023

  • Reviewed: 4 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Lack of maintenance of some bathroom fittings

    Location is excellent, friendly helpful staff. We had a very good meal in the Amalfi restaurant.

    Stayed in July 2023

  • Reviewed: 3 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Harbour View
    • Stayed 1 night

    Very tired, needs a little TLC

    Room was beautiful & the view was amazing.

    Stayed in July 2023

  • Reviewed: 3 July 2023

    7.0
    Lovely friendly staff.super location.thanks all
    • Business trip
    • Solo traveller
    • Single Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Some of the decor was a bit dated

    All good. Staff were fantastic

    Stayed in July 2023

  • Reviewed: 2 July 2023

    8.0
    pleasant stay, nice location although rooms needed freshening up
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    rooms quite tired

    views and terraces on beach front

    Stayed in July 2023

  • Reviewed: 1 July 2023

    8.0
    Great hotel, fantastic location p
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast cold

    Friendly staff, good location, Free parking onsite

    Stayed in June 2023

  • Reviewed: 27 June 2023

    8.0
    Excellent and very comfortable
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Rooms need a fridge and a safe deposit box

    It’s clean, convenient and friendly

    Stayed in June 2023

  • Reviewed: 26 June 2023

    6.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Day 1_sausage brought out from the kitchen was cooked but cold. How long had they been sat in the kitchen? Day 2 - same problem with fried eggs. As well as being unpleasant I'm pretty sure to meet good hygiene requirements food should be kept warm

    Nice dining area

    Stayed in June 2023

  • Reviewed: 25 June 2023

    8.0
    Staff were excellent
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The rabble at the Jazz cafe in the evening

    Room Good Food Excellent, Staff excellent

    Stayed in June 2023

  • Reviewed: 23 June 2023

    7.0
    Very pleasant stay great views with good food !
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 2 nights

    Room a little bit tired , shower not very good !

    Location fantastic , Staff really helpful , food excellent !

    Stayed in June 2023

  • Reviewed: 23 June 2023

    8.0
    Probably great if you’re going with children, not so much is an older couple - bit of a Warren
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    It’s a bit run down. Food was only OK.

    Location superb. Staff kind and helpful.

    Stayed in June 2023

  • Reviewed: 22 June 2023

    7.0
    Had a great one-night stay booked at the last minute to enjoy the beach with the warm weather that was forecasted and th
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not being able to place hotel food and drink purchases on your room bill was a bit of a hassle. Whilst the hotel location is fantastic the property itself is a little tired for what you’d expect but it isn’t a huge issue

    Good location, very friendly helpful staff. Decent rate due to booking offer

    Stayed in June 2023

  • Reviewed: 20 June 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Balcony and Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Booking this hotel through booking.com again was put in to a inferior room on the first floor not a very good view,had to be upgraded to 2nd floor with a glass balcony instead of looking at a roof went from room 116 to room 227 , luckily the hotel was able to do this same as last year at the Haven had a side room looking at the carpark and the noisy chain link ferry again the hotel upgraded us, the beds had a mattress topper and was hard the breakfast was terrible the pool didn't open till 10am in there book in the room s it's from 0700 til 2100 other than that it was oka

    The hotel is in a good location next to a shop , good parking ,nice beach and view out to sea

    Stayed in June 2023

  • Reviewed: 20 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Maintemance person coming into room multiple times to change a light bulb when partner in room on her own. Never even managed to change lightbulb. Intrusive- could have waited and apparently he had BO which left room smelling of BO for a while.

    Location and friendly front of house staff.

    Stayed in June 2023

  • Reviewed: 19 June 2023

    7.0
    amazing access to the beach and waking up to the sound of the ocean was lovely.
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    our bedroom light didn’t work and the toilet leaked all night, shower wasn’t cleaned properly

    location, staff had good customer service and breakfast was delicious, view of ocean from the bed was fantastic

    Stayed in June 2023

  • Reviewed: 15 June 2023

    8.0
    A good option, albeit a bit pricey, if you want to stay right on the beach with views on one side across to Old Harry’s
    • Leisure trip
    • Group
    • Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    No air con - not a problem always perhaps, but it was 30*C when we stayed there and the room was very hot at night. The shower water pressure was not great. The rooms are a bit dated and the hotel entrance in particular could use a facelift - for the price, I did expect slightly more upmarket furnishings.

    Location (right on the beach) staff and standard of cleanliness were excellent. The rooms were spacious with great views and the bed was very comfortable. The buffet breakfast was also good and the restaurant s and bars all had great views from most tables.

    Stayed in June 2023

Showing 76 – 100

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