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Reviews of Sandbanks Hotel 4 stars

15 Banks Road, Sandbanks, Poole, BH13 7PS, United Kingdom

#15 of 15 hotels in Poole

Guests' Choice

Review score

Based on 935 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.1

  • Location

    9.6

  • Facilities

    7.3

  • Staff

    8.5

  • Value for money

    6.6

  • Free WiFi

    8.8

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Showing 76 – 100

  • Reviewed: 4 August 2023

    8.0
    Thoroughly enjoyed our stay at Sandbanks with just some minor blips.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The pillows made the great bed a little uncomfortable. I’ll take my own at the next visit.

    The breakfast was okay but it being buffet, some foods were left on the serving tops too long.

    Stayed in August 2023

  • Reviewed: 3 August 2023

    8.0
    I only stayed one night but would definitely stay again, friendly staff on reception, beautiful clean room and bathroom,
    • Leisure trip
    • Solo traveller
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    The dark doors and the long walk to my room ,,, but it was worth it When I got there ,,,,, I was tired after my journey driving there but still didn’t like the dark doors …. Needs brightening up

    Friendly staff on reception Complimentary upgrade which was a nice surprise I was only there for one night sadly so didn’t get chance to use all the facilities …. But the restaurants and food were beautiful

    Stayed in August 2023

  • Reviewed: 31 July 2023

    6.0
    Very expensive and not good value for money sadly
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Very tired in all areas except the bedrooms

    Nice bedroom

    Stayed in July 2023

  • Reviewed: 31 July 2023

    6.0
    The staff were lovely and helpful apart from person toasting the gf bread. The location.
    • Leisure trip
    • Couple
    • Double Room with Harbour View
    • Stayed 2 nights
    • Submitted via mobile

    The stains in the bath when we arrived. The very dated decor. The shower curtains in our original room. Lack of fridge in original room. The lack of breakfast options - very dated array of choice. My gluten free bread I had to request was half toasted.

    The location was nice and clearly what you pay for. The staff were excellent. Especially Emily on reception. The free parking.

    Stayed in July 2023

  • Reviewed: 30 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Harbour View
    • Stayed 2 nights
    • Submitted via mobile

    I booked the hotel on the 8th February to make sure we got our usual room I was quoted £ 658 pounds which I excepted if I booked last week it would have been £ 558 for the two nights I’m not happy both of us being Oaps

    The breakfast was poor both morning s the food just sits under the heated lamps for far to long We have been coming to this hotel for years this weekend is our anniversary so disappointed with the food

    Stayed in July 2023

  • Reviewed: 28 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Not much to discuss on the dislikes.

    Staff were very knowledgeable, friendly & welcoming.

    Stayed in July 2023

  • Reviewed: 24 July 2023

    7.0
    Fab location right on the beach, massive room. Terribly small shower
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Shower was terrible. So small I could only shower sideways in the bath curtain was constantly sticking to me and banged me head twice on the support bar as a result almost fell one also. Strongly suggest getting a proper shower rather than the bath. Was surprised how bad it was considering this is part of the core service a hotel offers. A decent wc. Could only have been worse if the water was cold.

    Room size was fab, went to sleep listening to the waves which was magical.

    Stayed in July 2023

  • Reviewed: 18 July 2023

    7.0
    Beautiful location but could do with better food.
    • Leisure trip
    • Family with young children
    • Double Room with Harbour View
    • Stayed 4 nights
    • Submitted via mobile

    The food was overpriced and not particularly good at the Amalfi restaurant. The swimming pool was quite grotty but we were glad it was there. The room cleaning was sometimes good and sometimes not comprehensive depending on who was doing it.

    The staff were very friendly and helpful. Breakfast was excellent. The kids food and wraps at the outside pizza restaurant were excellent. We loved the views both on the harbour and sea side. All in all it was a good stay and we’d return.

    Stayed in July 2023

  • Reviewed: 13 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Best think is the beach. From back door straight into the beach 🙂🙂

    Stayed in July 2023

  • Reviewed: 12 July 2023

    7.0
    I enjoyed may stay despite somewhat shoddy room facilities.
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony and Sea View
    • Stayed 1 night

    Very expensive. Room a bit down at heel. Frayed carpet. No water supplied in room. No fridge. No safe.

    Beautiful location. Food in the restaurant was great. Lovely view from room.

    Stayed in July 2023

  • Reviewed: 11 July 2023

    8.0
    Very nice and would consider staying again when in area
    • Business trip
    • Couple
    • Double Room with Harbour View
    • Stayed 2 nights

    Nothing really it was what it was.

    Room was fine, comfortable and roomy. Breakfast was ok but a bit slow on both days stocking up the dishes. Good selection and well presented. Great location for the beech access

    Stayed in July 2023

  • Reviewed: 9 July 2023

    8.0
    Lovely place.
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Needs a good refurbishment.

    Excellent location same for the staff.

    Stayed in July 2023

  • Reviewed: 8 July 2023

    8.0
    Hotel in unique position right on a glorious massive beautiful beach
    • Leisure trip
    • Family with young children
    • Double Room with Balcony and Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Swimming pool needs updating. Shower which was broken when we stayed 2 years ago remains broken!!

    Good breakfast

    Stayed in July 2023

  • Reviewed: 6 July 2023

    8.0
    Enjoyable
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night

    The hotel is a little tired now so needs a facelift and the windows in our room were ill fitting

    Room and bathroom was a good size, the bed comfortable and pillows good. Shower pressure just about acceptable.

    Stayed in July 2023

  • Reviewed: 6 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 2 nights

    rooms need updating

    location

    Stayed in July 2023

  • Reviewed: 4 July 2023

    7.0
    Location of hotel is superb, plenty of parking, lots of seating around the hotel, friendly staff
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are a little dated. Our telephone didn’t work, no aircon or fridge which didn’t bother us too much as the temp had dropped to 20 degrees but I would see that as a negative in the warmer months.

    Breakfast was very nice

    Stayed in July 2023

  • Reviewed: 4 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Lack of maintenance of some bathroom fittings

    Location is excellent, friendly helpful staff. We had a very good meal in the Amalfi restaurant.

    Stayed in July 2023

  • Reviewed: 3 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Harbour View
    • Stayed 1 night

    Very tired, needs a little TLC

    Room was beautiful & the view was amazing.

    Stayed in July 2023

  • Reviewed: 3 July 2023

    7.0
    Lovely friendly staff.super location.thanks all
    • Business trip
    • Solo traveller
    • Single Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Some of the decor was a bit dated

    All good. Staff were fantastic

    Stayed in July 2023

  • Reviewed: 2 July 2023

    8.0
    pleasant stay, nice location although rooms needed freshening up
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    rooms quite tired

    views and terraces on beach front

    Stayed in July 2023

  • Reviewed: 1 July 2023

    8.0
    Great hotel, fantastic location p
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast cold

    Friendly staff, good location, Free parking onsite

    Stayed in June 2023

  • Reviewed: 27 June 2023

    8.0
    Excellent and very comfortable
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Rooms need a fridge and a safe deposit box

    It’s clean, convenient and friendly

    Stayed in June 2023

  • Reviewed: 26 June 2023

    6.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Day 1_sausage brought out from the kitchen was cooked but cold. How long had they been sat in the kitchen? Day 2 - same problem with fried eggs. As well as being unpleasant I'm pretty sure to meet good hygiene requirements food should be kept warm

    Nice dining area

    Stayed in June 2023

  • Reviewed: 25 June 2023

    8.0
    Staff were excellent
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The rabble at the Jazz cafe in the evening

    Room Good Food Excellent, Staff excellent

    Stayed in June 2023

  • Reviewed: 23 June 2023

    7.0
    Very pleasant stay great views with good food !
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 2 nights

    Room a little bit tired , shower not very good !

    Location fantastic , Staff really helpful , food excellent !

    Stayed in June 2023

Showing 76 – 100

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