Bassenthwaite, Keswick, CA12 4QG, United Kingdom
#7 of 27 hotels in Keswick
Guests' ChoiceBased on 1015 hotel reviews
9.0Cleanliness
9.2
Comfort
9.1
Location
9.5
Facilities
8.9
Staff
9.7
Value for money
8.9
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 April 2024
Chloe
United KingdomThe furniture in the room we had was a bit too dated and the carpet had seen better days. Unfortunately the bed squeaked a bit, we were only there for a couple of nights so it wasn’t too much of an issue for us.
The location is great. Stunning views and accessible walks from the property. I noticed a bus stop outside the entrance, although we never used it I’m sure if we had stayed longer it would have been handy. The grounds are stunning, the garden is well maintained and beautiful. The breakfast was delicious and plentiful, the staff are attentive and happy to help. The concierge staff couldn’t be more welcoming and helpful, even after a late check-in time. There are thoughtful touches that really make you feel looked after, such as: the forecasted weather being printed, reusable bottles, pamphlets available and knowledgeable staff too. The specials for dinner looked incredible, had we not spent the first two days out all day walking and sightseeing we would have loved to have made it in time for an evening meal at the B&B. It smelled amazing when we returned! The view from our little room was lovely! We could hear the birds (and the lambs) in the morning which was a wonderful experience. You can catch a beautiful sunset from the grounds as it dips behind the peaks. The walk down the the lake is apparently 30 mins although we never got a chance to go down, I was told the walk is pleasant.
Stayed in April 2024
Reviewed: 27 April 2024
Gordon
CanadaI enjoyed the wide selection of breakfast options. The food was very tasty.
Stayed in April 2024
Reviewed: 26 April 2024
J
United KingdomPersonal preference only - bed was a little too firm for me
Lovely staff, fabulous food, great views and good rooms.
Stayed in April 2024
Reviewed: 25 April 2024
Anthony
United KingdomFriendly and unobtrusive welcome on arrival, super clean, quiet and comfortable room and an excellent hot and tasty cooked Cumbrian breakfast served by efficient and attentive young members of staff.
Stayed in April 2024
Reviewed: 24 April 2024
Jacqueline
United KingdomVery good location, food and drink all locally sourced, all staff very friendly.
Stayed in April 2024
Reviewed: 23 April 2024
Paul
United KingdomCost of dining.
Nice setting and conservatory was a great place to relax and meet other guests.
Stayed in April 2024
Reviewed: 20 April 2024
Robert
United KingdomWe both liked everything the staff were exceptional and the food was brilliant
Stayed in April 2024
Reviewed: 18 April 2024
Patricia
United KingdomGrab rail in shower. Second easy chair in bedroom
Breakfast was very good. Location lovely.
Stayed in April 2024
Reviewed: 18 April 2024
Aimee
United KingdomN/A
It’s a great location to explore the lakes / Keswick, with great views from the hotel itself. The property was lovely and cosy , The staff were very accommodating and friendly. We had a drink in the bar area in the evening the. a great breakfast the next morning. The rooms were great, clean and cosy. Would highly recommend anyone to stay and try their home made gin too ;)
Stayed in March 2024
Reviewed: 17 April 2024
Julie
United Kingdomnothing
room very comfortable - nice bar, good breakfast
Stayed in April 2024
Reviewed: 15 April 2024
Charlton
United KingdomN/A
Rooms clean,warm,well equipped lovely view. Staff very friendly and helpful . Food excellent
Stayed in April 2024
Reviewed: 14 April 2024
Langlois
United KingdomHonestly can’t think of anything apart from ev charging problems - but even that was free!
Everything was really excellent! Staff very helpful and pleasant. All food was really good - a very imaginative menu and all very delicious!! Great location and view from bedroom window. Just fantastic!!
Stayed in April 2024
Reviewed: 13 April 2024
Kay
United KingdomN/A
Breakfast was amazing. Evening meal, which we ate onsite, was delicious. Brett was so friendly, gave us a warm welcome, explained the hotel fully and was excellent with my two boys. Overall, a real asset to the hotel.
Stayed in April 2024
Reviewed: 13 April 2024
Almach999
NetherlandsNothing. Everything was perfect.
The location is perfect for local walks, from a short ride from Keswick even by bus. The room was very comfortable, clean and nicely decorated. The hotel restaurant is just a delight, the food is absolutely delicious and the breakfast is also top notch. The staff is very friendly and very good in making you feel welcomed and taken care off. I would definitely come back and would definitely recommend it.
Stayed in April 2024
Reviewed: 13 April 2024
Olivia
United KingdomNothing!
Beautiful views! And lovely staff. Very chatty and friendly. The food was also delicious. Bed was very comfortable and everywhere was very clean.
Stayed in April 2024
Reviewed: 10 April 2024
Mihaela
United KingdomFrom the moment we arrived, the owner made sure that we are well settled with the baby, described the area and was very helpful with suggestions of local attractions. The food was delicious, with plenty of choices, so thankful that they accommodate our vegetarian request. The room was huge and super clean, I'm a housekeeping supervisor and could not notice the high standards of cleanliness of the entire property. The bed was so comfy and the view amazing, we drank our coffee in the morning looking at the sheep and listening to the birds cirping. We really enjoyed our stay there and hope to return in the future.
Stayed in April 2024
Reviewed: 10 April 2024
Mark
United KingdomVery clean and good was excellent
Stayed in April 2024
Reviewed: 9 April 2024
Jorge
United KingdomAs always excellent place THANK YOU Pete we will be back
Stayed in April 2024
Reviewed: 8 April 2024
Frank
United KingdomEverything was excellent…🤩🤩
At dinner the food and service was excellent and breakfast provided us with our needs…our room was a lovely size with plenty of room to move around…very clean and well presented…
Stayed in April 2024
Reviewed: 8 April 2024
Dirk
United KingdomVery friendly and hospitable. The food and drink was outstanding, and a beautiful setting.
Stayed in April 2024
Reviewed: 7 April 2024
Rebecca
United KingdomThe bed was a bit soft which meant we rolled into the middle..
The location was very good, just outside Keswick. The setting is lovely, food in the evening was amazing!! Along with Pete the host he couldn’t do enough for anyone and was very friendly and chatty. The room was very comfortable with nice little touches such as biscuits etc
Stayed in April 2024
Reviewed: 7 April 2024
Jane
United KingdomThere was nothing to not like
Great quite location Bus stop outside the hotel Very welcoming Lovely food Staff were so friendly treated you like friends
Stayed in April 2024
Reviewed: 6 April 2024
Calum
United KingdomNothing
Excellent location, comfortable room with friendly, helpful staff and excellent food
Stayed in April 2024
Reviewed: 4 April 2024
Thomas
United KingdomNothing
Everything,staff ,position of ,we will be coming back, lovely stay and wished we booked longer than we did, can't fault 👍
Stayed in April 2024
Bangkok, Thailand
Yalta, Crimea
Lovisa, Finland
Hahei, New Zealand
Viña del Mar, Chile
Dujiangyan, China
Paternoster, South Africa
Ksamil, Albania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content