Visited this B&B situated in a beauty spot at Bassenthwaite, unfortunately the radiator valve had broken and the room was really really hot. The staff were excellent and they came to investigate straightaway, agreed that we needed a new room they booked us in at the Ravenstone Manor Hotel over the road as they were fully booked with no other rooms spare - both owned by the same company. Tremendous service and a real common sense approach which made our stay really enjoyable! Would highly recommend! Excellent Staff!

Stayed in February 2024

They are really helpful but unable to guarantee the weather. Actually the sun came out while we there!

It is a little gem in an ideal location for visiting the lakes and fells around Keswick, Cockermouth and Penrith. The accommodation is clean, comfortable and has the added luxury of a restaurant and bistro with bar. The staff go above and beyond and on hand if you need recommendations or info about the local area. Breakfast is gorgeous too.

Stayed in February 2024

Location and the service.

Booked this to do fell walks around Keswick area. After doing 8 the first day .the last thing I wanted after freshening up was to go walking the area to find a place to eat . Omg the food on site was amazing. Highly recommend this place.

Stayed in February 2024

Only a minor thing - would have preferred a firmer mattress

Excellent food and service

Stayed in February 2024

No wardrobe door on, bathroom door was to hard to open. Light fro the sign outside was a problem need to put a blind on that cover the window.

Great breakfast. . Lovely dinner and great service.

Stayed in January 2024

Looks a little tired

Location and price. Food and service excellent

Stayed in January 2024

Location friendliness

Stayed in January 2024

very tight entrance/exit off the main road.

the whole hotel was very good

Stayed in January 2024

Nothing really. Perhaps routine restocking of tea etc would have been better than asking for items you needed but this is such a minor request.

Breakfast cooked to order with plenty of choice. Cereals, fruit, toast etc available too. Excellent dinner available. Cooked to a high standard. Room slightly small but en suite. Comfortable bed, tea and coffee and tv. Owners happy to spend time conversing with guests.

Stayed in January 2024

nothing.

I recently had the pleasure of staying at Ravenstone in the Lake District, and it was truly a delightful experience. The cozy atmosphere, coupled with the picturesque surroundings, made for a perfect getaway. The hotel's location allowed easy access to the beauty of the Lake District, making it a convenient base for adventures. The friendly staff contributes to the warm atmosphere, greeting guests with smiles and a passion for service. The rooms is clean, cozy and comfortable. The home made butter brings pure joy in every bite😄. Everything made my visit a delightful and memorable experience.

Stayed in January 2024

Loved the location, the views, the character of the place, the room and the really good food.

Stayed in January 2024

We found the bed not very comfortable.

Superb food, friendly staff

Stayed in December 2023

Breakfast

Stayed in January 2024

Although the Conservatory/lounge was pleasant it was a little draughty to sit in . As we had no chairs in our room we found this a bit of a draw back. Of course we understand the poor weather conditions did not help.

We were very impressed with the friendly staff and the intimate atmosphere in the Lodge. The food was excellent and the service impeccable. Our room was clean and comfortable but a little small. If and when we return we would opt for a larger room.

Stayed in January 2024

Nothing to dislike

Everything x Location Friendly staff Food excellent

Stayed in January 2024

Nothing

Great location. Staff were great and the new year's meal was one of the best meals I'd eaten

Stayed in January 2024

Nothing!

Fabulous location and only a small hotel so nice and quiet and staff were very friendly and helpful. The food was lovely too

Stayed in December 2023

Nothing

Friendly staff. Excellent restaurant food

Stayed in December 2023

The staff were very friendly and helpful. The food in the restaurant for dinner and breakfast was very good. The hotel was in an excellent location for exploring the countryside. The staff could advise on local walks and places to visit.

Stayed in December 2023

Nothing the only problem was the road accessing the hotel was closed, not their fault

Very cosy and clean

Stayed in December 2023

Nothing to dislike.

Staff were friendly welcoming and made our stay enjoyable. Will definitely visit again in the future. I would recommend this hotel to everyone. The meals were delicious and a varied menu. Our room was lovely bed comfy home made biscuits were provided in room to have with drinks aswell as a miniature milk bottle of fresh milk which the staff were delighted to refill. So much nicer to have fresh milk rather than long life milk.

Stayed in December 2023

We were really disappointed that there wasn’t enough hot water left for us to take a shower on the first night of our stay. Apparently there’s only so much hot water in the part of the hotel we were in (room 8). When I asked why our shower was cold, Pete told us someone in room 9 had had a bath and used up all the hot water. Why have a bath in that room (we only had a shower in our room), if there’s not enough hot water for other guests?? It was -3 degrees and we were really looking forward to a hot shower on arrival. I don’t expect to pay what we paid and have no hot water. It really isn’t good enough. For that reason I wouldn’t stay here again. On the second night we made sure we had a shower at 4.30pm before other guests started coming back and the water was hot! There were also a lot of cobwebs on our ceiling.

The location is fabulous. Beautiful views. Amazing food- (we had an evening meal and breakfast). Pete is brilliant- he gave us a fantastic welcome and was really professional. He was very apologetic about there being no hot water left for us to have a shower on the Friday night (see below) and gave us some complimentary drinks by way of apology. The lady who served us breakfast was lovely too.

Stayed in December 2023

Should have booked for a longer stay.

The staff were very friendly and helpful. Chef was excellent.

Stayed in November 2023

Leaving

A great friendly country hotel set in gorgeous scenery. All the staff are so friendly and polite .Very comfy and warm room with a nice big hot shower .A good breakfast menu and simply gorgeous evening meals cooked to an excellent standard .Plenty of good walks a short distance from hotel Definitely recommend and will return

Stayed in November 2023

Nothing

Being a small hotel, we received very much personal service

Stayed in November 2023