17 West Street, Scarborough, YO11 2QN, United Kingdom
#4 of 32 hotels in Scarborough
Guests' ChoiceBased on 903 hotel reviews
9.0Cleanliness
9.4
Comfort
9.3
Location
9.1
Facilities
9.1
Staff
9.5
Value for money
9.1
Free WiFi
9.1
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End of dialog contentReviewed: 12 July 2023
Amanda
United KingdomNothing
Great Room, Staff were lovely, Breakfast great choice and freshly made Would definitely stay here again and recommend
Stayed in July 2023
Reviewed: 12 July 2023
Pauline
United KingdomThe seagulls woke me up about 4am. I would've liked more central guest house/hotel.
The room was nice and clean. The staff were friendly and the breakfast was good quality, very tasty.
Stayed in July 2023
Reviewed: 11 July 2023
Christine
United KingdomShower wasn't very powerful, but it's what you would expect from an old house (a beautiful old house!) so not a big problem.
Breakfast was lovely. Staff were lovely but weren't in your face and fussy which made a lovely change - thank you for being so professional and finding the right balance! Everything was well thought out, including a handy fan in the room. Wonderful!
Stayed in July 2023
Reviewed: 11 July 2023
Claire
United KingdomSeagulls are rather active from early in the morning - not the hotels fault. Room 7 & 8 on the top floor which is two full flights of stairs, be wary if like me you struggle with stairs. Manageable for a few days though.
Lovely manager allocated us a room with a huge bed on request as we are both tall. Lovely clean, specious room in a quiet area. Great cafe on the ground floor.
Stayed in July 2023
Reviewed: 10 July 2023
Claire
United KingdomThe whole building can be a bit too warm but a fan was provided in our room.
The property is immaculate and very modern. Spacious rooms and had everything we needed.
Stayed in July 2023
Reviewed: 8 July 2023
Yvonne
United KingdomGround floor room, opposite the dining room and the entrance hallway so very noisy. No chance of a lie in or an afternoon nap.
Location was good for our purposes. The staff were excellent, very friendly and helpful. The food was amazing, very good breakfast selection extremely well cooked and perfectly presented.
Stayed in July 2023
Reviewed: 6 July 2023
Sharon
United KingdomNothing, everything was great
The rooms were very spacious, comfortable and clean. Breakfast was superb, cooked to perfection. Conveniently located in a nice quiet street. On street parking right outside available for overnight
Stayed in July 2023
Reviewed: 6 July 2023
Nichola
United KingdomN/A
Breakfast was lovely and we were kindly moved to a bigger room after our first night 😃
Stayed in July 2023
Reviewed: 2 July 2023
Emma
United KingdomBreakfast was great. Not a lot of choice for the price. No fresh fruit or yogurt. Time for breakfast was abit too early and pushed 8 till 9 . Check out on a Sunday 10am quite early.
Clean . Great location
Stayed in July 2023
Reviewed: 1 July 2023
Sandra
United KingdomThere was nothing to dilike everything was spot on
Due to personal issues the ladies found us alternative accommodation it was fabulous nothing was to much trouble carnt fault it in anyway .
Stayed in July 2023
Reviewed: 30 June 2023
Paul
United KingdomNo issues
Lovely location and very friendly staff. Went the extra mile to make sure we were happy
Stayed in June 2023
Reviewed: 30 June 2023
Ian
United Kingdomonly hitch, was we were in a attic room and the ceiling sloped on one side had to watch banging your head...
Cleanliness, near to town and beach, lovely staff..
Stayed in June 2023
Reviewed: 29 June 2023
Fee
United KingdomNothing to dislike !
Highly recommend this hotel ! Very comfortable, great staff and delicious breakfasts ! Best omelette ever !!
Stayed in June 2023
Reviewed: 27 June 2023
Sharon
United KingdomNothing
Good location, comfortable rooms. Excellent customer service.
Stayed in June 2023
Reviewed: 27 June 2023
Fiona
United Kingdombit of confusion with parking but was rectified. Breakfast was mixed up, but again sorted - we understood a new member of staff that was still learning.
excellent location, great size room and bed, clean and comfortable
Stayed in June 2023
Reviewed: 26 June 2023
Paula
United Kingdomnothing.
Spacious double room. Good location. Friendly staff.
Stayed in June 2023
Reviewed: 26 June 2023
Gabriele
United KingdomAlthough the room was adequate, we were a little disappointed to find out when we left that we were not in one of the best rooms. We were told that the room was due to be refurbished. We fully understand that it is necessary to refurbish one room at a time so there may always be a room or 2 not up to the standard of the rest but we felt very unlucky that our room was one of them.
Good location. Property well maintained. Great breakfast. Friendly staff.
Stayed in June 2023
Reviewed: 26 June 2023
Liv
United KingdomNo issues.
Perfect location, modern and up to date. All staff was lovely!
Stayed in June 2023
Reviewed: 26 June 2023
Kevin
United KingdomExcellent hotel will return spot on location staff and food thankyou
Stayed in June 2023
Reviewed: 25 June 2023
Sandra
United KingdomComfortable, great breakfast and ideal location.
Great accommodation, bed was comfortable and room clean. Breakfast was great, and good variety. Staff were extremely friendly and helpful, nothing seemed too much trouble.
Stayed in June 2023
Reviewed: 24 June 2023
Jones
United KingdomLift to 3rd floor.
Breakfast little overcooked, otherwise no problems
Stayed in June 2023
Reviewed: 24 June 2023
Iain
United KingdomNothing
Very comfortable room and amazing food!
Stayed in June 2023
Reviewed: 22 June 2023
Julie
United KingdomWe liked everything
Everything. 1st class Hotel. Beautiful room. Very clean. Staff excellent. Very friendly. Will definitely return.
Stayed in June 2023
Reviewed: 21 June 2023
Janice
United KingdomLocation, we all elderly. Too far to walk to town also bus stop. Taxi every time we go to Spa and town and back.
Everything apart from location
Stayed in May 2023
Reviewed: 20 June 2023
Alicats
United KingdomOnly tiny problems: little bits of mould on shower seal and I know it's a bit trivial but their hand soap system is a bit bizarre and for someone with arthritic hands was a real challenge to use ( had to use my shower gel instead)!!!
Rowntree Lodge is about 15 - 20 min walk from the centre of Scarborough, 5 mins in a taxi from the station which we did so convenient as non drivers. We had a third floor double room ( so make sure your fit! ) ....very comfy bed and was very grateful for blinds and curtains as I'm a light sleeper. Also plenty of hot water and clean towels. Lovely choice of breakfast , hot and cold. It's a two minute walk to the view above South bay , I've attached the first photo I took to show the amazing view.😀
Stayed in June 2023
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