1 Waterview Drive, Greenwich, London, SE10 0TW, United Kingdom
#119 of 1,007 hotels in London
Guests' ChoiceBased on 10056 hotel reviews
8.8Cleanliness
9.3
Comfort
9.4
Location
9.4
Facilities
9.1
Staff
9.1
Value for money
7.9
Free WiFi
8.3
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End of dialog contentReviewed: 7 May 2024
Kay
United KingdomSo near the O2 and easy access
Stayed in May 2024
Reviewed: 6 May 2024
Stany
BelgiumIn the morning we got an fire alarm. Everybody needed to go outside; some were half-naked, some were interupted during breakfast. you could at least expect some gesture from the staff (free drink/breakfast,...). Also and what's more important.. during the fire alarm, the way-out to the O2 was closed so everybody needed to go again inside the hotel to find a way-out... unacceptable and dangerous. When reserving via Booking.com, you don't get an invoice. conclusion... service level is so-so
the room was super. Very large and quite. The location of the hotel couldn't be better. Nice parking space in front of the hotel
Stayed in May 2024
Reviewed: 6 May 2024
Sharron
United Kingdomcheck in - staff busy with something seemed a reason to ignore the queue
great location - the best for use of the 02
Stayed in May 2024
Reviewed: 6 May 2024
Denise
United KingdomThe check in took too long. The receptionist was lovely but the system was so long. Very expensive hotel stay.
Location to the 02. The room was brilliant. Beds and pillows so comfortable. Lovely shower and toiletries. Great view of the Thames. As it was my birthday I was given a little box of chocolates on arrival and there was a lovely chocolate cake in our room.
Stayed in May 2024
Reviewed: 6 May 2024
Craig
United KingdomExcellent location for the o2 arena, staff were helpful, very clean and food was great. Though it’s pricey, it’s of high standards.
Stayed in May 2024
Reviewed: 6 May 2024
James
United KingdomNothing, really. I suppose it's a bit expensive but we enjoyed our stay.
The hotel is ideally situated for the O2. The user water taxis stopped at North Greenwich so it was also easy to get into Greenwich and central London. The hotel staff were pleasant and attentive and the room was clean and comfortable. We ate in the restaurant in the evening and for breakfast. Both times, the service and food were excellent.
Stayed in May 2024
Reviewed: 6 May 2024
Daniel
United KingdomCould do with having a bigger car park and more electric vehicle charging points
We booked the intercontinental for it’s location as were going to a performance at the 02 Arena
Stayed in May 2024
Reviewed: 6 May 2024
Jhonz2024
United KingdomNone
Prime location, accessible to the O2, and premium facilities like the pool and gym.
Stayed in May 2024
Reviewed: 6 May 2024
Sarah
United KingdomNothing not to like.
Location and the hotel and hotel room was pretty special the views from 6th floor over the Thames was stunning 🤩. Also the facilities on offer at the hotel which has a corridor straight into the O2 you couldn’t get closer we’re fabulous. The staff at the hotel were very well mannered and nothing was too much trouble. Always greeted with a smile and kindness. Would definitely stay here again.
Stayed in May 2024
Reviewed: 6 May 2024
Timothy
United Kingdomall went well
Stayed in May 2024
Reviewed: 6 May 2024
Mark
United KingdomGreat location. Food was really good
Stayed in April 2024
Reviewed: 5 May 2024
Carl
United KingdomAir con in room didn't work properly
Breakfast was excellent, everything you could possibly need, and all very well presented and cooked
Stayed in May 2024
Reviewed: 5 May 2024
Kenny
United KingdomThe £45 bill to park my car overnight
Everything
Stayed in May 2024
Reviewed: 5 May 2024
Kellie
United KingdomNothing
Very friendly, staff very helpful, loved the room upgrade for my birthday, made it more special 😀
Stayed in May 2024
Reviewed: 5 May 2024
Tracy
United KingdomWelcoming and friendly staff, room was lovely and great location.
Stayed in May 2024
Reviewed: 5 May 2024
Kirsten
United KingdomNothing
Location Superb staff Gorgeous breakfast
Stayed in May 2024
Reviewed: 5 May 2024
Rica
United KingdomThe Room Service employee on duty on the night of 03/05/2024. Dropped our call twice when we wanted to request for in-room dining. We had to call the reception to put us through the room service line. This particular incident happened at around 23:00 last Friday.
Stayed in May 2024
Reviewed: 5 May 2024
Sonja
United KingdomFresh milk for coffee would be good
Feels opulent. Staff very helpful and friendly. Bed was huge and very comfortable, fab pillows. Toiletries plentiful . Food delicious service quick efficient and friendly. Corridor into O2 very convenient ..short walk from the tube..it was just amazing
Stayed in May 2024
Reviewed: 4 May 2024
Karen
United KingdomWould help if you knew which coffee pods were which and redbush or decaff teabags would also be an idea please
The bathroom was amazing and the location is brilliant for the O2
Stayed in April 2024
Reviewed: 4 May 2024
Ian
United KingdomVery helpful and friendly staff Easy access to the O2
Stayed in April 2024
Reviewed: 4 May 2024
Sansom
United KingdomN/a
Staff excellent
Stayed in April 2024
Reviewed: 3 May 2024
Cheryl
United KingdomPool was closed
Excellent breakfast. Lovely room, nice decor throughout hotel.
Stayed in May 2024
Reviewed: 3 May 2024
Patrick
IrelandLong wait for breakfast on one of the mornings but understandable due to a concert on and it been very busy
Staff were excellent right through the hotel
Stayed in April 2024
Reviewed: 3 May 2024
Melanie
GuernseyAbsolutely nothing
The greetings from the wonderful team and how helpful everyone is.
Stayed in April 2024
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