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Reviews of New Place 4 stars

High Street, Shirrell Heath, Fareham, SO32 2JY, United Kingdom

#9 of 16 hotels in Fareham

Guests' Choice

Review score

Based on 2439 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.8

  • Facilities

    8.2

  • Staff

    8.7

  • Value for money

    7.9

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 8 May 2024

    8.0
    Lovely venue, great location and grounds. Would recommend a stay!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Could have done with more parking, we got parke but difficult at first. The car parking is quite small.

    Rooms were new, well fitted out and comfortable. Location of the house is lovely, stunning when you initially arrive. The bar and dining room were very nice, with the old detail and ceilings.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    7.0
    Lovely main venue but they take advantage of a captive audience.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms were nice, but little things let them down. The extractor fan in the bathroom was so built up with dust it was falling out and there was paint coming away from the doors. Also, we thought it was a shame that the larger function room wasn’t in keeping with the main house. To go from the grandure of the main building to polyurethane ceiling tiles was disappointing. Final thing, we felt £14 each for a buffet breakfast and cheap coffee was a bit steep. If it wasn’t out in the sticks you’d be better off finding a local cafe.

    Hell of setting and the facilities made available were great. The rooms had everything you needed and nothing was too much trouble.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We had to move rooms straight away as stains on bedsheets, rooms are very tired, old tvs (not even smart tv), stains on sheets and towels (mostly make up from previous guests, I don't wear it), cracked glass on table, lots of weddings here (busy/noisy), guests playing loud music in room at midnight, you can hear conversations in next room also, room not worth price, you're just paying for the location/grounds and that's it, rooms need a lot of attention, overpriced! Staff okay overall but at breakfast very young, gossiping and staring because just 2 of us sat at a big table (immature schoolkids not giving the best impression for hotel).⁸

    Location, grounds, beautiful

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Reasonable accommodation but a little lacking in atmosphere for a grand main building
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Flickering light bulb in hall was irritating and not fixed immediately though compensated with a free dring

    Food was good

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The pool attendant didn't seem keen for us to be there at 9pm, even though the pool wasn't meant to shut until 10pm she ushered us out at 9.45pm and was mopping around us as we were getting dressed to leave.

    The breakfast, friendly staff, comfortable bed.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Lovely location and good value recommend to others and will use again
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Food could have been to a higher standard

    Wonderful setting

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Very good price for the rooms but food was average/high prices. Still good value overall.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    It was a short walk from the room to the house for meals and the bar. The weather was fine on our visit but I think you would get wet if it was raining. I wouldn't like this walk if it was stormy, heavy rain.

    A lovely old house with chalet style rooms built in the grounds. Good parking for our motorcycles and lovely grounds to walk around. Meals served in the old house, good to look around with some interesting features, and the food was good. Friendly staff in the bar, where we had our evening meal. Would recommend and would stay again.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Quiet rooms good WiFi very friendly reception staff. Will use again when I'm in that area

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    Would stay again if in the area.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was a little hot, but we were able to open the windows.

    Lovely characterful hotel in superb grounds within 15 minute drive of the ferry port. Excellent check-in by Night Manager who was very friendly and professional. He is a credit to the hotel.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    9.0
    The facilities are nice and the grounds are well maintained.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The bartender was nice but the price of drinks were on the high side of things. £27 for a a double whiskey on the rocks and rum and coke is a bit much.

    The room was well maintained and clean. We had dinner and lunch in the main hall and the food came promptly. Not spicy enough for my tastes, but generally good. The meeting facilities were nicely equipped and internet speeds were fast.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    9.0
    A great one night stay, would revisit again in the future.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    We were really impressed with the room, and size of the bed and how clean and comfortable the space was. It was so quiet and we enjoyed our one night stay. The bathroom was also clean and spacious. We would stay again.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    N/A

    Staff were very helpful and friendly!!

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Pleasant stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Paper thin walls (couple next door were having fun) and placed in a section where dogs were allowed too...not asked if we wanted that.

    The buildings and grounds exude quintessential englishness. Pleasant staff and atmosphere.

    Stayed in March 2024

  • Reviewed: 28 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Everythingis wonderful. Rooms clean and Tidy, leisure centre a little tired, but still very enjoyable. Food very good. Staff exceptional. Very relaxing Stay, will come again.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Nicely located and great value for money. Bar food very good and very attentive staff.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Couldn’t open the window and cleaners a little noisy in the morning

    Room was quiet and comfortable

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Overall good experience.. certainly stay again
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Not their fault but mobile reception awful but their wi FI is very good Restaurant is a bit pricey to be honest but lots of alternatives round about if u don’t mind driving

    Been here few times for various reasons and always comfortable and welcoming… excellent breakfast for a tenner if booked in advance it would seem

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Pleasant surprise
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    Breakfast was the weakest aspect of our stay, not bad but not as good as most other similar venues

    Staff, service and venue were all very good

    Stayed in March 2024

  • Reviewed: 15 April 2024

    7.0
    A beautiful location, professional staff. Too many issues affecting stay.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    Jacuzzi closed on Saturday for cleaning so not available, then lift was out of order on Sunday which prevented my father from accessing the facilities. Sound proofing in bedrooms not great - able to hear conversations in rooms next door very easily.

    Excellent, prompt response from reception when told of any issues. Very helpful and quickly resolved: Change of room due to unpleasant smell, cracked mug, TV not working.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Lovely hotel
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great all round

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Excellent property at a good price, high quality food available in the restaurant.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    No fridge in the room - this is a bit 20th century.

    Everything.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    It was a pleasant stay - but food areas make it hard to recommend a stay.
    • Business trip
    • Group
    • Twin Room
    • Stayed 1 night

    We were WARNED to stay away from the bar food. As we wanted a light meal in the evening, the restaurant wasn't suitable. Others who used the bar that evening said the food was terrible. Cooked breakfast was passable. Dietary requirements (for 3 days) were not met despite several days notice given. Delicious salads could have easily been presented without carbs, instead a bowl of salad leaves was offered as an alternative

    Room was nice - Leisure centre is a bonus but not quite as it looks in the adverts - staff were helpful.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Great for overnight stay - clean and comfortable
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Had to be away early but breakfast was at 7.30 when reception said 7 - sat at table early and was not told where breakfast was or that it was ready

    Lovely setting and comfortable bed

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Family visit
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Reception was a little hit and miss with difficulty in finding the room. Black room numbers on black doors is not a good idea. Lack of complimentory soaps and shampoos, etc, in the bathroom.

    Beautiful building - stunning. Breakfast is wonderful, clean, orderly, and plentiful

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    We had to request toliet paper on arrival as it had been omitted from the room preparation. To be fair, this was fixed very promptly.

    The main building is stunning and full of character. The grounds are a pleasure to walk around. Breakfast was very good.

    Stayed in April 2024

Showing 1 – 25

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