Grange Road, Falkirk, FK2 0YB, United Kingdom
#14 of 29 hotels in Falkirk
Guests' ChoiceBased on 1658 hotel reviews
7.5Cleanliness
8.2
Comfort
8.2
Location
8.0
Facilities
8.1
Staff
8.5
Value for money
7.2
Free WiFi
7.3
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End of dialog contentReviewed: 24 June 2024
Rick
United KingdomI don't know why so many hotels have begun skimping on the amount of teabags and milk in the room and stopped including hot chocolate altogether but sadly, this hotel has also followed suit. Also, children's swimming times were not published, so those of us who would sooner avoid the 'little cherubs' had to take pot luck as to whether or not the pool was infested with them.
It was a nice spacious room with a large bathroom and shower. The bed was big and comfortable and there were facilities for making tea and coffee. The staff were friendly and professional. The spa facilities were very good, we took maximum advantage of the pool, sauna and steam room. We had food delivered to our room, portion size was a little skimpy but it was tasty enough. Breakfast was very nice and there was plenty of it.
Stayed in May 2024
Reviewed: 21 June 2024
Bell
IrelandThe facility is dated. Rooms are in bad need of updating. If you want to charge a premium price for a hotel stay you need to have the property to match. I just hope the reason why the price is so high is because the staff wages are high as they deserve all the praise.
The staff here are #1. They couldn't go out of their way more to help you. A credit to the place. Main reason my score is so high.
Stayed in June 2024
Reviewed: 17 June 2024
Tim
United KingdomRoom was a bit tired
Service was second to none
Stayed in June 2024
Reviewed: 13 June 2024
Sarah
United KingdomFood is really poor. Quite tired looking now No plug sockets by bed
Excellent gym
Stayed in June 2024
Reviewed: 13 June 2024
Michael
United KingdomThe staff were truly excellent. Nothing was too much trouble, exceptionally polite and helpful.
Stayed in May 2024
Reviewed: 12 June 2024
Cara
United Kingdom-
Good location, easy into Edinburgh
Stayed in June 2024
Reviewed: 10 June 2024
Duncan
United KingdomRoom was very small, no bath. Lodges at the back.
Staff very friendly and helpful. Facilities at spa were terrific.
Stayed in May 2024
Reviewed: 9 June 2024
Tracey
United KingdomThe cost of good overall but particularly the breakfast.
Beautiful hotel with excellent welcoming service from the staff.
Stayed in June 2024
Reviewed: 6 June 2024
Caroline
United KingdomRooms could do with a bit if an upgrade
The staff were fantastic. Reception staff were so friendly and helpful. Went above and beyond and really helped our stay away with friends be enjoyable and stress free. The breakfast was fantastic, too. The vegan breakfast was cooked to perfection. Loved the elemis toiletries and the sparkling water taps.
Stayed in June 2024
Reviewed: 2 June 2024
Carmela
AustraliaOur last night, there was a late check in lots of noise outside our room.
Friendly staff, clean, any request was addressed.
Stayed in May 2024
Reviewed: 2 June 2024
Rona
United KingdomStayed in lodge rooms, very noisy from the Function Suite.
Great value for money
Stayed in June 2024
Reviewed: 1 June 2024
Connie
United StatesIt was great accommodations. Very happy with the hotel
Stayed in May 2024
Reviewed: 28 May 2024
Margaret
United KingdomVegetarian breakfast foods had ran out when we came to breakfast.....no veggie sausage or haggis.
Clean spacious room, comfy bed, polite staff and nice spa.
Stayed in May 2024
Reviewed: 27 May 2024
Sheila
United StatesToo expensive.
Nice location with plenty of parking.
Stayed in May 2024
Reviewed: 25 May 2024
Elizabeth
United Kingdom- basic room for the price - needs updating - restaurant really expensive - extra money for everything - £24 per person for a cooked breakfast is crazy
- the restaurant was nice - separate area in room for watching tv
Stayed in May 2024
Reviewed: 23 May 2024
Donna
United KingdomBeds weren't comfortable and Breakfast wasn't much for the price. £25 for one of each hot item and £18 for continental.
Staff were all lovely. Great restaurant manager. Room was a good size for family. Spa facilities were fab!
Stayed in May 2024
Reviewed: 21 May 2024
Amy
United KingdomThere's no plug by the bed for a phone charger but this is my only complaint!
Lovely staff, really delicious food, comfy bed, pool was lovely
Stayed in April 2024
Reviewed: 20 May 2024
Norman
United KingdomConvenient for the train to Edinburgh
Friendly atmosphere
Stayed in May 2024
Reviewed: 19 May 2024
Russell
United KingdomRestaurant could do with a re-think. Tables are really small; looking around the restaurant there were lots of people (mainly men) dining alone hence the small tables, and it feels more like a casual dining experience , slightly at odds with the hotel's perception of itself as quite high end.
We had stayed here before so know reasonably what we would get. The room was v spacious and comfortable.
Stayed in March 2024
Reviewed: 19 May 2024
Mzwandile
United KingdomOutdated, no aircon, no Netflix
Friendly helpful stuff
Stayed in May 2024
Reviewed: 15 May 2024
Craig
South AfricaRestaurant very expensive
Room was very comfy
Stayed in April 2024
Reviewed: 15 May 2024
Carla
United KingdomPrice of breakfast crazy prices
Facilities very good . Food very costly
Stayed in May 2024
Reviewed: 13 May 2024
Jason
United KingdomGetting a little tired. Attention to detail. Our room had had the ceiling painted , looked a mess. Door lock and handle also old and didn’t feel secure.
Excellent facilities, well trained and friendly staff.
Stayed in May 2024
Reviewed: 12 May 2024
Gordon
United KingdomThe price of food for the quality of the food wasn’t good value The cost of drinks were ridiculous
Stayed in May 2024
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