Weston Avenue West Thurrock, Grays Thurrock, RM20 3JQ, United Kingdom
#12 of 16 hotels in Grays Thurrock
Guests' ChoiceBased on 3108 hotel reviews
7.2Cleanliness
7.8
Comfort
7.7
Location
7.7
Facilities
7.5
Staff
8.3
Value for money
7.6
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: November 19, 2023
Elizabeth
United KingdomRoom could have had more room to walk around the bed. And a hair towel in the bathroom
Very clean, pet friendly and facilities were new. A/C worked in the room.
Stayed in November 2023
Reviewed: November 18, 2023
Penfold
United KingdomThe decor was a little dated and the mattress was a bit on the hard side.
The location was very handy just off the motorway. The staff were friendly and helpful. The room was exceptionally clean and smelt great.
Stayed in November 2023
Reviewed: November 18, 2023
Ian
United KingdomTwin beds were not separated and right next to each other
Perfect place for a couple of nights stay, myself and my daughter stayed for 3 nights, which was a perfect base for our London trips.
Stayed in November 2023
Reviewed: November 16, 2023
Sylvia
United KingdomDusty room. No Tea bags in rooms. When asked they said they didn’t have any. Tea making facilities was under television not idea so had to more it all to the window to use. No mirror near the dressing table. No hand towels
Location. Bed was really comfy.
Stayed in November 2023
Reviewed: November 13, 2023
Gary
United KingdomNo bar after 11 when we returned a quick drink would have been nice
Clean
Stayed in November 2023
Reviewed: November 13, 2023
Armitage
United KingdomWe were in the newer building and there was mould around window. Burn patch on carpet floor. Side table very loose
Good location. Friendly staff
Stayed in November 2023
Reviewed: November 11, 2023
Tracy
United KingdomLittle bit noisy at night
Good location
Stayed in November 2023
Reviewed: November 11, 2023
Mike
United KingdomMy room was a bit whiffy, and difficult to pinpoint.
Location perfect for me, and staff tried hard.
Stayed in November 2023
Reviewed: November 10, 2023
N
United KingdomNothing
It was lovely, clean and comfortable. The staff were also very nice and polite. Checking in was simple and seamless. I would stay here again.
Stayed in October 2023
Reviewed: November 8, 2023
Adeel
United KingdomGood enough
Stayed in October 2023
Reviewed: November 5, 2023
Braescu
United KingdomThe heating system .honestly I was freezing all night…
Comfortable and clean
Stayed in November 2023
Reviewed: November 4, 2023
Alan
United KingdomI arrived from a very long overnight flight and requested early check-in but I was told I needed to pay an extra £20.00! No flexibility even after I explained my circumstances.
The room was basic but comfortable and clean
Stayed in November 2023
Reviewed: November 1, 2023
Yasmin
United KingdomThe smell in the room was absolutely awful made it very difficult to put up with. It was like sweaty workers had been in there and the carpets and everything felt dirty because of it. The shower was not sealed properly which led to created puddles on the floor. Floor mat was soaked and nearly slipped because of this.
Was close to where we planned to go
Stayed in October 2023
Reviewed: November 1, 2023
Darren
United KingdomThe rooms are tiny lol and here lots of noise in other rooms
every thing close together
Stayed in October 2023
Reviewed: November 1, 2023
Mikey
United KingdomWe had asked for a twin and the bed was joined together, bathroom was bigger than the actual bedroom. Paid £80 for the night would of been better camping it was that tight in the room. The bed wasn't comfortable either & air con didn't work. We were placed on the ground floor even though I had asked for a higher up room. So we had all the noise and people smoking outside the window!
Bathroom had a good shower
Stayed in October 2023
Reviewed: October 31, 2023
Cardoso
United KingdomSone kids next room crying
Breakfast was really nice
Stayed in October 2023
Reviewed: October 29, 2023
Ciara
United KingdomThe bathroom smelt awful the entire time, a drain smell coming from the shower I think. It came into the room at times, a really awful smell we couldn't get rid of.
Stayed in September 2023
Reviewed: October 28, 2023
Peter
United Kingdomnot a lot , the hotel did the job.
your staff were superb ,polite ,very helpful, the breakfast was very good plenty of choice , your restaurant in the evening had a reasonable choice of meals . the room was clean and tidy , a little on the small side but very comfortable , the bathroom was superb, very clean . a good stay, we enjoyed it .
Stayed in October 2023
Reviewed: October 27, 2023
Ho
United KingdomLack of facilities/amenities in the room. There were no bottled water or coffee/tea which you usually find in a hotel room. There was not even a desk/table.
There was a queue at check-in but once it was my turn the check-in was very smooth and quick.
Stayed in October 2023
Reviewed: October 26, 2023
Lucian
RomaniaThe heating system isn't working
Very clean
Stayed in October 2023
Reviewed: October 25, 2023
Sophie
United KingdomThe room was really small but we only needed it to sleep in
Close to lakeside and other shops
Stayed in October 2023
Reviewed: October 24, 2023
Ramsey
United KingdomThe bed was a little uncomfortable and the pillows wernt hard enough
The bathroom was nice
Stayed in October 2023
Reviewed: October 23, 2023
Lee
United KingdomCashless food times etc bar times
Stayed in October 2023
Reviewed: October 22, 2023
Jane
United KingdomFood OK. Location in an industrial estate- didn't matter to us as we wer only there for an overnight stop but not ideal if you were there for longer
Comfortable room and bed, bit small but adequate Lovely helpful staff
Stayed in September 2023
Reviewed: October 21, 2023
Teresa
United KingdomExcellent breakfast
Stayed in October 2023
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