It could be updated, the shower was not that great, and the young kids below were tearing up the palm trees. The ac wasn’t that great either

It was a great location and for the most part it was quiet.

Stayed in June 2024

Noise from outside

Nice ocean view

Stayed in May 2024

The location is excellent, right on the beach , and only a short walk to the best spots on the island . And the birds in the atrium are great .

Stayed in June 2024

The flies in the room were awful and the birds in the morning woke us up.

Location

Stayed in June 2024

Needs updating ac very noisy. Sliding door hard to open and close. Spiders.

Location. The birds. The atrium cafe

Stayed in May 2024

Room needed updating. Air con didn’t function properly. Uncomfortable nights sleep.

Great location. Friendly staff. Great for kids and famous.

Stayed in May 2024

The room was a good size,.King size bed was very comfortable. The only issues were the sliding door to the balcony was very hard to open and the outlet in the bathroom fid not work.Room had a Fantastic ocean view.

Location was great.Hotel has indoor and outdoor pool,wich was great when it rained.Beach access was perfect. Also had small cafe.

Stayed in May 2024

A little hot in the atrium area but the birds are very pretty.

Oceanfront views were excellent and peaceful. The staff was very accommodating.

Stayed in May 2024

The room had a bad smell and the bed was very uncomfortable due to the old and broken mattresses. The truth is, the room was very uncomfortable

The swimming pool was nice and the view. The staff are very friendly

Stayed in May 2024

bathroom need a litter more maintenance side.

I love it the free coffee in the lobby. warm pool and clean. location and free parking.

Stayed in May 2024

Parking lot is difficult to maneuver

Stayed in April 2024

Air conditioner thermostat didn't work right ,

The view, parking

Stayed in May 2024

The female staff were not very helpful nor were they solution based. The facilities are a little dated but definitely serves the purpose.

The male staff were really accommodating and helpful. The facility has everything you need and is within close proximity to the beach. The amenities are better in person.

Stayed in May 2024

Great food, very friendly staff at restaurant.

Stayed in April 2024

Clean rooms Nice staff Many amenities for family and fun

Stayed in May 2024

The property needs updating.

The location is awesome.

Stayed in April 2024

Very few things that I didn't like, one was the bathroom was kinda small for how big the room was, my room didn't have very good shower water pressure but my son and his girlfriends room did, I think the room had a musty smell but wasn't terribly bad I guess because of the indoor pools being in the atrium, walking outside from my room to the pool kinda wasn't nice because it was cold one day, an ice machine on the atrium room side would be great as well, we had to walk over through the atrium up the elevator to the 2nd floor just to get ice but other than those few things our stay was great the staff was super friendly and helpful I give my stay an 8 1/2 stars out of 10

I rented 2 atrium side rooms for the Kite Festival weekend one for my son and his girlfriend and one for me and my girlfriend, very nice large rooms nice kitchenette with everything needed to make any meals, fidge was big enough to hold all our things, the bathroom was kinda on the small side but still nice and housekeeping gave us fresh towels every day, the balcony overlooking the atrium was great and the birds were a highlight of the hotel, the one caretaker let my girl and I both hold one of the big birds so awesome, hotel is steps to the beach

Stayed in April 2024

Pool could be little more cleaner every thing else good

Location was great and there was no breakfast

Stayed in April 2024

I WAS O.K. WITH EVERYTHING THERE .

YOU HAVE EVERYTHING YOU NEEDED WHEN YOU ARE THERE. VERY GOOD. T.F.

Stayed in April 2024

Probably ONLY the bed situation!!! And the bumps I woke with. Maybe from stuff they put on hot tubs.. Got in first in morning and woke up with bumps all over my chest,!!!

I've been there several times , loved it.. Great staff... but THIS time the beds in room we're 😔 terrible.. And last day I should up with a bunch of bumps on my chest😲 probably from flies.. The screen was there but not on track so.. Yeah that

Stayed in April 2024

Pool could be open an hour earlier at 9am, rooms could use some updating-USB ports for charging, room with kitchen could supply baking sheets for oven but over all everything else was great.

Loved the Cafe, atrium area with animals, very welcoming

Stayed in April 2024

Bathroom s need to be updated.

Great location and friendly

Stayed in April 2024

I loved the animals, and the knowledgeable staff that took time to educate me and my kids about the lives of these animals. The parrots woke me up one morning, but I truly didn’t mind it at all. Having the pool and cafe in the middle was so beautiful. We will absolutely be staying here again

Stayed in March 2024

Everything

Stayed in April 2024