Malthouse Avenue, Cardiff Gate Business Park, Cardiff, CF23 8RA, United Kingdom
#38 of 45 hotels in Cardiff
Guests' ChoiceBased on 2392 hotel reviews
7.5Cleanliness
8.0
Comfort
7.9
Location
7.8
Facilities
7.6
Staff
8.7
Value for money
7.7
Free WiFi
8.2
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End of dialog contentReviewed: 8 April 2024
Ian
United KingdomShower was weak and not able to get it hot enough, coffee machine at breakfast churned out undrinkable coffee.
Staff excellent
Stayed in April 2024
Reviewed: 7 April 2024
Kate
United KingdomBreakfast was cold. TV was wonky on the wall.
Clean, comfy rooms. Reasonably quiet and plenty of parking.
Stayed in April 2024
Reviewed: 7 April 2024
Mike
United KingdomRoom carpet looked like it could of had a good cleaning but it was ok
Good breakfast, very nice staff, could not fault anything for the price, would definitely stay again for short break
Stayed in April 2024
Reviewed: 7 April 2024
Shiraz
CanadaBesides the isolated location, lack of options for lunch & dinner
The reception team was very cordial & pleasant. Always helpful
Stayed in April 2024
Reviewed: 5 April 2024
Julie
United KingdomAl nice
Nice
Stayed in March 2024
Reviewed: 5 April 2024
Blinman-o'dell
United KingdomEverything was fine, but when asked about something we didnt like: the doors in the corridors slam shut, which disturb sleep when used during the early hours.
Basic, clean, value for money, free parking, good breakfast and welcoming staff.
Stayed in April 2024
Reviewed: 3 April 2024
Philip
United KingdomRoom was comfortable.Staff were friendly.
Stayed in March 2024
Reviewed: 2 April 2024
Rachel
United KingdomBit disorganised not enough staff on and people drinking own alcohol in bar and drug dealers outside
Good location and lovely staff
Stayed in April 2024
Reviewed: 29 March 2024
Tim
United KingdomParking
Modern well kept
Stayed in March 2024
Reviewed: 27 March 2024
Neil
United KingdomRoad noise at back, but it's a motorway hotel.
Friendly staff, clean, welcoming for all including the dog
Stayed in March 2024
Reviewed: 27 March 2024
Matt
United KingdomOther guests a little noisey late at night
Staff were very good
Stayed in March 2024
Reviewed: 25 March 2024
Karin
United KingdomSuper clean, spacious, light, airy, comfortable beds, generous size towels, welcoming and competent staff. Breakfast was very good.
Stayed in March 2024
Reviewed: 24 March 2024
David
United KingdomThe cleaniness of the room wasn't great. and at breakfast the cutlery wasn't clean in the food area. Plus there was a hole in my duvet cover.
Check in was a little delayed, I dont think there are enough staff on duty. Breakfast was good.
Stayed in March 2024
Reviewed: 22 March 2024
Philip
United KingdomMore choices of egg
Decent breakfast
Stayed in March 2024
Reviewed: 22 March 2024
Janet
United KingdomQuite basic.
Close to motorway.
Stayed in March 2024
Reviewed: 22 March 2024
Victoria
United KingdomThe room smelt very strongly of damp, window had been left open but was unpleasant. And lingered all night. It’s a basic room and rate felt high for a Wednesday evening with no extras eg breakfast included. To walk to the Servuce’s I had no choice but to walk across busy roads with no path.
Facilities and parking were great. Didn’t use it but bar serving food was handy.
Stayed in March 2024
Reviewed: 21 March 2024
Jackson
United KingdomCar park was very full but we managed to find a space
Friendly helpful staff
Stayed in March 2024
Reviewed: 16 March 2024
Philippa
United KingdomVery friendly and welcoming staff
Stayed in March 2024
Reviewed: 15 March 2024
Zack
United KingdomThe beds need upgrading felt. Very flimsy
Staff were friendly and hotel was clean
Stayed in March 2024
Reviewed: 11 March 2024
Vivianne
United KingdomThe fruit juice tasted watery
The staff they were excellent
Stayed in March 2024
Reviewed: 11 March 2024
Paul
United KingdomBreakfast was cold.
Room was spacious and a good night sleep.
Stayed in March 2024
Reviewed: 11 March 2024
Brad
United KingdomBed was like sleeping on bricks and the breakfast was awful.
Clean, well presented hotel. Staff were friendly and helpful.
Stayed in March 2024
Reviewed: 11 March 2024
Dominique
United KingdomBreakfast was STONE COLD
It was simple, comfortable, and cheap.
Stayed in March 2024
Reviewed: 8 March 2024
Marius
United KingdomDo not know. Wasn't any.
Easy to reach the hotel. Parking on site. Good price. Good breakfast. Friendly staff.
Stayed in March 2024
Reviewed: 3 March 2024
Alan
United KingdomHotel wasn't full and I was given a room quite near the front door so as smokers congregate there the noise is an issue even past 11pm maybe those that smoke should be allocated these rooms?
Breakfast was good except for the scrambled egg I guess they were powdered.
Stayed in February 2024
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