Malthouse Avenue, Cardiff Gate Business Park, Cardiff, CF23 8RA, United Kingdom
#38 of 45 hotels in Cardiff
Guests' ChoiceBased on 2362 hotel reviews
7.5Cleanliness
8.0
Comfort
7.9
Location
7.8
Facilities
7.6
Staff
8.7
Value for money
7.7
Free WiFi
8.1
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End of dialog contentReviewed: 22 February 2024
Rosemary
United KingdomAwful breakfast
Good location, comfortable and clean
Stayed in January 2024
Reviewed: 16 February 2024
Ian
United KingdomLimited breakfast options … no fruit
Location
Stayed in February 2024
Reviewed: 8 February 2024
Jd
United KingdomGood location. clean room
Stayed in January 2024
Reviewed: 8 February 2024
Andy
United Kingdompaying for wifi most hotels offer free wifi
room was very comfortable i have stayed in other ibis hotels and they are very basic this ibis exceeds my expectations a real comfortable stay
Stayed in January 2024
Reviewed: 4 February 2024
Alison
United KingdomPrice
Lovely friendly staff
Stayed in February 2024
Reviewed: 3 February 2024
Wayne
United KingdomBreakfast seem waste of time. 7am. Could only see one staff member in the kitchen where he stayed. Had no idea what was on the menu. Had toast and coffee to go.
Staff, location and price.
Stayed in February 2024
Reviewed: 29 January 2024
Samantha
United KingdomThe plates breakfast was served on were extremely cold, which made the breakfast cold in a few minutes. The first breakfast that arrived was lukewarm and I had to send back to be reheated, resolved quickly, this is less of a problem when there are more than 10 guests having breakfast and the buffet is out. Warming plates is an easy win if are looking to improve.
This is the first hotel I have ever stayed in where I haven't needed to take an antihistamine for my dust allergy. Though the hotel itself is a little dated in furniture and style what you may not see is how fantastic a job the cleaners do. I am so picky I ran a wet wipe all over the surfaces, bed frame etc, everything, and when I looked after it was still clean! The staff are also really friendly, welcoming and helpful. The location was great for me as I was working nearby, so it's more of a commuter hotel than a destination. Starbucks, KFC, Waitrose etc all opposite which was really convenient.
Stayed in January 2024
Reviewed: 28 January 2024
Tamara-leigh
United KingdomBed was a little hard for myself personally. And I think breakfast should've been included in price of room. £12 was abit much.
Staff where awesome 👌
Stayed in January 2024
Reviewed: 27 January 2024
Carol
United KingdomSkeleton staff. Limited breakfast choice compared to what I've had in the past and a bit more on the expensive side considering this.
Rooms are basic but fine. Staff are friendly.
Stayed in January 2024
Reviewed: 18 January 2024
James
United KingdomHeating in room was basic. Breakfast whilst plenty was not as tasty as it looked
Location was perfect. Albeit basic the room was large and bed comfortable
Stayed in January 2024
Reviewed: 17 January 2024
Sharma
United KingdomThe staff doesn't know how to Mix or turn on Cold water with Hot water
Staff was helpfull. There was no cold water in Bathroom. Have to take bath with Burning Hot water
Stayed in December 2023
Reviewed: 29 December 2023
Megan
United KingdomBit cold. No heating in the bathroom so had to dry towels in front of radiator
Room was OK, as expected. Really comfortable bed and pillows
Stayed in December 2023
Reviewed: 24 December 2023
Ali
United KingdomExcellent
Stayed in November 2023
Reviewed: 21 December 2023
Stephen
United KingdomThe agreement with Dragon Taxis was very handy, however, we found the fares quite expensive.
Staff member on reception was brilliant. Helpful and approachable - nothing was too much trouble. Breakfast was outstanding.
Stayed in December 2023
Reviewed: 19 December 2023
Lisa
United KingdomUnfortunately the heating wouldn't come on so the room did get very cold. The shower ran from luke warm to boiling. Hotel was 5 miles out of town £20 taxi to get yo city centre.
Staff were very helpful and polite when requesting early check in and taxis.
Stayed in December 2023
Reviewed: 12 December 2023
Sumit
United KingdomDecent hotel, near to the Cardiff gate business park.
Stayed in December 2023
Reviewed: 11 December 2023
Philip
United KingdomSpotless we would stay again but no breakfast
Stayed in December 2023
Reviewed: 6 December 2023
Emma
United KingdomUpon arrival we were given a key card and went up to the room .. we were trying to enter and another guest was already in the room .. it was very embarrassing.. the receptionist was then running around trying to find us a room for 15 minutes
Room was comfortable and clean .. good amenities
Stayed in December 2023
Reviewed: 2 December 2023
Trefor
United KingdomVery dated indeed. Furniture is worn out, as are fixtures and fittings. Bed could be comfier. More 'motel' than 'hotel'.
Very good value for money. Rooms were clean, quiet, warm and of a good size. Only a short drive to Cardiff city center, with easy and secure parking. Good wifi.
Stayed in November 2023
Reviewed: 24 November 2023
Howe
United KingdomPaid for full continental breakfast, breakfast was very poor quality no fresh fruit or yogurt the cereal that was there was stale the fresh milk tasted off too stale bread and pastries not enough bowls and plates
Great location clean quiet or rowdy
Stayed in November 2023
Reviewed: 4 November 2023
Helen-jayne
United KingdomNo cooked breakfast available
Matilda on reception was kind and especially as I was tired and grumpy. We had a lovely welcome and were provided with additional needs immediately. I always have a comfy, quiet stay here due to excellence of staff and cleanliness
Stayed in November 2023
Reviewed: 28 October 2023
Emma
United KingdomStairwells smelt like urine
Convenient
Stayed in October 2023
Reviewed: 24 October 2023
Goran
NetherlandsNo toilet brush in the toilet.
Service was great.
Stayed in October 2023
Reviewed: 23 October 2023
Jacqui
United KingdomMy colleague said the his room smelt of mould, when he complained he was moved to another room.
The breakfast had a good amount to choose from.
Stayed in August 2023
Reviewed: 21 October 2023
Ian
United KingdomCould have done with some comfortable chairs in the room and somewhere to put a case or bags.
Stayed in September 2023
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