10a Chestnut Plaza, Newham, London, E20 1GL, United Kingdom
#243 of 1,010 hotels in London
Guests' ChoiceBased on 2525 hotel reviews
8.4Cleanliness
9.0
Comfort
9.1
Location
9.3
Facilities
8.7
Staff
8.9
Value for money
7.9
Free WiFi
8.2
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End of dialog contentReviewed: 30 April 2024
Mizjenu
NetherlandsThe location and helpful staff
Stayed in April 2024
Reviewed: 29 April 2024
Chantal
United KingdomDid not realised despite breakfast included in the room price. That if you wanted it delivered to the room. It is £25.00 each plus the delivery. Always thought we only just paid for the delivery of £5.00. I think it should be made clearer. Next time we will book room only. And then have the breakfast in our room that way.
Nice hotel. Very close to the stadium & the station. Staff very friendly.
Stayed in April 2024
Reviewed: 27 April 2024
Saulė
LithuaniaOverpriced breakfast. View from the room window was quite boring but it doesn't really matter anyway.
Nice hotel room, comfortable beds. Right next to a shopping mall with food court. Easily reachable with DLR from City Airport and quick to reach King's Cross with a train.
Stayed in April 2024
Reviewed: 26 April 2024
Jon
United KingdomLocation to Underground and Westfield. Ideal
Stayed in April 2024
Reviewed: 25 April 2024
Ikemefuna
NigeriaThat the windows could not open for fresh air
The location
Stayed in March 2024
Reviewed: 24 April 2024
Sam
United KingdomReception staff could have been more knowledgeable
Breakfast was nice and stay very comfortable
Stayed in April 2024
Reviewed: 23 April 2024
Jon
United KingdomNo concessions on parking
Stayed in April 2024
Reviewed: 22 April 2024
Selina
United KingdomStaff are super helpful and very friendly. Cleanliness 10/10. Stayed for a conference at the hotel so the location was great.
Stayed in April 2024
Reviewed: 22 April 2024
Chrysi
GreeceMore detailed instructions could be provided in advance on how to reach hotel entrance once exiting the Stratford train station.
Comfortable room with enough space, very clean and relaxing. Room's facilities were excellent. The location is very convenient and trains' connection (underground + national rail), towards city's center and airport as well.
Stayed in April 2024
Reviewed: 19 April 2024
Nicholas
United KingdomLocation very close to train station and underground, so ideal for trips into City centre. Location inside the Westfield Stratford shopping centre, perfect for shopping and so many restaurants to choose from.
Stayed in March 2024
Reviewed: 18 April 2024
Jane
United KingdomGreat location for ABBA Voyage and shopping.
Stayed in April 2024
Reviewed: 18 April 2024
Barry
United KingdomNoise at night which was going onto midnight was heard
Location was good
Stayed in April 2024
Reviewed: 16 April 2024
Lois
United StatesThe beds were too soft.
the location was great .
Stayed in April 2024
Reviewed: 15 April 2024
Donna
United KingdomSome of the reception staff could have been friendlier
Location Pleasing spa type relaxing scent as you enter the building Polite staff by door as you initially entered the building Clean hotel Rooms spacious Bathroom clean and modern
Stayed in April 2024
Reviewed: 13 April 2024
Gary
United KingdomThe price of the drinks in the bar were ridiculous over £ 10 for a pint of Guinness.. more expensive than the centre of London ..
Location was excellent
Stayed in March 2024
Reviewed: 12 April 2024
Nigel
United KingdomThe restaurant staff and bar staff were very helpful and conscientious. The room was of a very good standard. The location was accessible and ideal for our purpose.
Stayed in April 2024
Reviewed: 11 April 2024
Ian
United KingdomThe breakfast, which we paid extra for when booking in, had a good selection, but the cooked items were cold
The staff were very friendly, polite and helpful, and the hotel room was clean and well appointed
Stayed in April 2024
Reviewed: 11 April 2024
Heidi
United KingdomThe wifi was terrible and first night we were without (ee didn't work in that area) a room change was suggested but weren't keen to move having unpacked for 6 nights. The second afternoon a solution was found - but was unhappy initially that hotel wifi didn't reach our room.
Nice sized room, very clean and new facilities - staff were friendly :)
Stayed in April 2024
Reviewed: 8 April 2024
Martin
United Arab EmiratesI was charged for a breakfast that I did not have and when challenged they would not repay
Location
Stayed in April 2024
Reviewed: 8 April 2024
Diane
United KingdomI did not attend breakfast it was too pricey
Stayed in April 2024
Reviewed: 7 April 2024
Simon
United KingdomIdeal for attending Swimming Olympic Trials
Stayed in April 2024
Reviewed: 6 April 2024
Kerrie
United KingdomRoom was abit basic
Great location, clean , good staff.
Stayed in March 2024
Reviewed: 6 April 2024
Rachel
United KingdomNothing
Excellent central location for both Lee Valley Hockey pitch and food in the evening at the Westfield Centre. The room was very clean, lovely and spacious and had all the ammenities that we required. It was lovely and quiet, the pillows were really comfy and we both had a really good nights sleep. Reception and Concierge staff were very helpful
Stayed in April 2024
Reviewed: 5 April 2024
Allison
United KingdomHotel ideal for access to shopping and the underground
Stayed in February 2024
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