Firearm drill at 9 am on a Saturday morning, the bar was really expensive two drinks £22

Swimming pool was good, restaurant was nice and room was ok.

Stayed in March 2024

Dinner - disappointing - tasteless food and uninspring menu in general unless of course you are a burger fan

Room standards in line with hotel group. Older property therefore room spacious. Pleasant welcome on arrival. Good location and parking in relation to my work schedule. Buffet breakfast was fair value

Stayed in March 2024

Liked everything

Very clean and in a very good position

Stayed in March 2024

The male receptionist was not friendly nor welcoming. When asked about time for breakfast, he referred me to read the welcome paper given to me.

The facilities/spa. The breakfast didn't run out regardless of time.

Stayed in March 2024

Service in the restaurant was not good. Were slow + not all items on menu were available . Need to train their staff

The grounds as I brought 2 dogs .and spacious rooms all in working order

Stayed in March 2024

The roll together double bed new mattress required please. Also 3 adults booked in only 2 cups for tea or coffee.

Easy enough to book in. Clean room. Fresh clean linen. Great breakfast and excellent friendly service. Friendly helpful staff. Excellent.

Stayed in March 2024

No bath and should have been advised swimming lessons in the health club

Polite staff, comfortable room Breakfast was very good such a vast choices of any breakfast

Stayed in March 2024

Pool seemed full of general public and could have done with some redecoration

Clean. Breakfast ok. Lots of parking

Stayed in February 2024

The tiered look of the hotel had from the side view from car park. Looks dated unlike the front of hotel. Sadly the steam room wasn’t working

The unique restaurant setting. Reminded me of when I went to Canada. Very relaxed, well looked after by staff who was all professional and happy. Every request was achieved. Great food and everyone so friendly.

Stayed in March 2024

Room was too hot, Also there wasn’t a dressing grown for us or slippers even though we book a premium room.

Spacious and great health suite facilities. The staff was amazing also.

Stayed in March 2024

Friendly helpful staff

Stayed in February 2024

We rang in advance (reservations as reception not available) to check the swimming pool, jacuzzi, steam & sauna were all working/opening hours. We were told all available and open 7am to 9pm every day. At check in (Sunday) we were told steam room not available and area would close at 8pm, with last admission at 7pm. Disappointed as use of steam/pool were key reason for this visit.

Our return visit was just as comfortable as our first. Location, room size etc all perfect. Staff are polite, helpful and caring. Will definitely return

Stayed in February 2024

The layout

Location

Stayed in February 2024

Steam rooms weren’t working Jacuzzi weren’t that hot Sometimes hot sometimes freezing

The restaurant The room

Stayed in February 2024

Liked the pool

Stayed in February 2024

Unfortunately we were unable to use the leisure facilities as these had been sub let to swimming classes, and very little space allocated to guests. We picked this hotel for the swimming pool.

Quiet, in a good location but away from town centre. Staff were excellent and couldn’t do enough for you. The breakfast was lovely too lots of choice and all fresh.

Stayed in February 2024

Friendly staff Clean, spacious rooms

Stayed in February 2024

Information

Unfortunately when we tried to use pool on the Monday morning there was a aqu class on which stopped us using the pool,no one informed us of this in advance strange in school holidays.

Stayed in February 2024

Price of drinks, checked in on line but still had to at hotel reception. Hotel could do with a lift / elevator

Staff, swimming pool, food ,room , all good

Stayed in February 2024

Fine

Stayed in December 2023

Room entertainment system could be improved Also shower gel was empty, basics can be improved

Everything

Stayed in February 2024

Breakfast seemed very expensive - no cheaper/ lighter option.

Everything under one roof 👍

Stayed in February 2024

There was nothing not to like

Great room,great restaurant and bar, breakfast was the best so much choice,restaurant menu was big enough a little over priced but very good all the staff looked very happy in there work and very friendly and the spa facilities are great

Stayed in February 2024

Bed and pillows wasn’t comfortable… Had bad back ache after one night stay…

Cozy and clean.

Stayed in February 2024

Shower had some quationable looking hair left behind last visitor's which heads up to believe it maybe wasn't cleaned as we as it could have been. Door in the bath room needs a touching up some water damage and mould . Overall the room did the job.

Staff in restaurant were very kind, polite, helpful and bubbley seems very good with our daughter.. Food was great. The health club receptionist was friendly and helpful. Front desk friendly although our food bill was charged to the room but we had already paid on the night we ate. Desk gave our daughter a lovely packet of sweet goodies. Thank you for a wonderful stay.

Stayed in February 2024