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Reviews of Hilton London Gatwick Airport 4 stars

South Terminal, Gatwick Airport, Horley, RH6 0LL, United Kingdom

#3 of 14 hotels in Horley

Guests' Choice

Review score

Based on 5647 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.3

  • Facilities

    8.5

  • Staff

    8.7

  • Value for money

    7.6

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Showing 1 – 25

  • Reviewed: 30 April 2024

    8.0
    Very convenient for the airport.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent location fir an early morning flight.comfy bed.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Comfortable stay. Excellent customer service. Perfect for the airport.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Tea and coffee facilities needs more choice e g. Mint teabags. Biscuits would have been appreciated in view of the price of the room for bed only.

    Did not have breakfast. Evening meal was lovely. Raj, our waiter was excellent.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    We were comfortable and had no trouble making it to our early morning flight.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Apart from not responding to my request for additional toilet paper, the staff were great. Food options are a bit pricey, but of high quality.

    I liked the proximity to the airport terminal, and the professionalism and helpfulness of the stall.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Deluxe Family Room
    • Stayed 11 nights

    I had a family room and it was spacious and beds comfortable. The bathroom large enough for a family. It is also in a very good location easy to get too whether North or South terminal. Trains easily accessible and can quickly get into London.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    A great stay
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Location to airport terminal. Good restaurant.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Excellent place to start your holiday especially if you have an early flight.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    N/A

    The checking and out was handled by very professional and courteous staff as was also the bar.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Good hotel very convenient for airport
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Whilst a captive audience some of the food and drink is excessively overpriced. 16£ for a large glass of vine for example.

    Its convenience to the airport, it’s also clean tidy and recently refurnished. The staff at check in were very helpful.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    A different rate for literally a few hours stay overnight for early flight without breakfast would b
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I had to leave too early for breakfast

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Superb
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    None

    Convenient

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    What I expected; comfort and efficiency.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    The staff in the Garden restaurant were excellent; they were Aeron, Raji and Mardna.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Can't think of anything.

    Great location for south terminal. New restaurant is good.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    On the whole good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Beds a bit hight to get in. I’m small and not very able bodied . Cause a laugh.

    Brilliant

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Ideal for an overnight night stay to catch an early morning flight.
    • Leisure trip
    • Couple
    • Queen Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Very pleasant staff in the restaurant.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    A good airport hotel in a very convenient location
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    The food in the restaurant was a little on the pricey side, but not crazy. The walk to the airport terminal is not tally undercover - I suggest tucking a jacket or umbrella in the front pocket of your suitcase.

    our 'twin beds' were both a mini-double, so we had a really big bed each :-). They were also very comfortable. The hotel is a great walkable ( with luggage!) location from the train station. it took us 8 minute's walk from platform to hotel receoption.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Happy we had booked and looking forward to our return stay
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was good.

    The hotel was ideal for the early morning flight. The food in the garden restaurant was nice. Access to the airport at 4am was great

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Great airport hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent option for an early or late flight. Couple of nice bars and decent food options too. Rooms very comfortable. Food reasonably priced but drinks a bit expensive. Couldn't get closer to the terminal and train station.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    great for taking before/after flight
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    The carpet is not the best thing, when they renovate next time - better to switch to something non-allergic.

    the breakfast was very nice. The room was clean.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Good place to stay before a morning flight
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    I had some difficulty finding the entrance from the rail station exit.

    Location, staff, room, food

    Stayed in April 2024

  • Reviewed: 25 April 2024

    7.0
    Good spot when flying from South Terminal Gatwick.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The shower door above the bath had a large gap.

    Good location for early morning flight. Comfortable bed

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Good airport stopover
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Mile long walk to the room! Although it was nice when we got there!

    Easy access to airport, very comfortable room, nice bathroom and really good breakfast

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Useful location.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Quite expensive.

    Accessible from the South Terminal.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Very convenient location and comfortable stay.
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No view from room

    Very convenient for travel

    Stayed in March 2024

  • Reviewed: 24 April 2024

    8.0
    Better than expected
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Bar closed early

    Nice room

    Stayed in March 2024

Showing 1 – 25

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