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  5. Reviews of Mercure Oxford Hawkwell House Hotel

Reviews of Mercure Oxford Hawkwell House Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Church Way, Iffley Village, Oxford, OX4 4DZ, United Kingdom

#13 of 46 hotels in Oxford

Guests' Choice

Review Score

Based on 2118 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.7

  • Facilities

    8.7

  • Staff

    9.1

  • Value for money

    8.2

  • Free WiFi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 20, 2024

    8.0
    Enjoyable
    • Leisure trip
    • Group
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Price for the room

    Breakfast not included

    Stayed in May 2024

  • Reviewed: May 20, 2024

    9.0
    A pleasant surprise
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    At the time we visited the gardens needed neatening up and the lawn mown.

    Quirky, interesting and refreshing.

    Stayed in May 2024

  • Reviewed: May 19, 2024

    10
    Definitely would go again
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Draught beer not very good, a little flat

    Very clean, lovely hotel with great character, rooms very good, breakfast excellent

    Stayed in May 2024

  • Reviewed: May 18, 2024

    9.0
    Thought it was a very good base to explore the region.
    • Leisure trip
    • Couple
    • Privilege Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No issues

    Service from staff was very good

    Stayed in May 2024

  • Reviewed: May 15, 2024

    7.0
    Okey but the breakfast was a big disappointment
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    We did not book a breakfast but decided to have one. It was £16 each and very poor value for money. This is because the selection was poor, which was because the staff advised me that a delivery had not arrived which meant a limited selection which included the pastry selection which was only pain au chocolate and croissant and the croissant was already filled with jam which were rubbery and not nice. The cooked selections were not much better because it was dried out and had stood for a long time plus the coffee was dreadful the water was too hot meaning the coffee was bitter. I explained all of this to the receptionist but we still had to pay the full price which was a disappointment particularly because their normal delivery for breakfast did not arrive plus the other issues we had. I would recommend the hotel although it was pricey for what it was although it was clean and the staff were nice. However I would definitely avoid the breakfast and go elsewhere.

    The property overall was very good

    Stayed in May 2024

  • Reviewed: May 13, 2024

    8.0
    Very good overall
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Good atmosphere & grounds. Friendly staff

    Stayed in May 2024

  • Reviewed: May 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 1 night

    The room looked better in the photo advertised

    Stayed in May 2024

  • Reviewed: May 11, 2024

    10
    Beautiful hotel near to Oxford with lovely staff.
    • Leisure trip
    • Family with young children
    • Privilege Family twin room with sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    No EV charger

    The room configuration that was promised on Booking.com wasn’t available but the hotel staff promptly remedied it with another solution. Beautifully handled. Also the staff recommended a wonderful Pub for dinner that involved a stunning walk through the village and across the lock. Excellent local suggestion that made our stay.

    Stayed in May 2024

  • Reviewed: May 8, 2024

    9.0
    Great location, nice hotel and friendly staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    We booked a small double and bed was a small double. We should have booked next size room

    Excellent location., recently renovated and excellent staff. All at a sensible price

    Stayed in May 2024

  • Reviewed: May 7, 2024

    9.0
    Good location with parking
    • Leisure trip
    • Family with young children
    • Privilege Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    They need a second coffee machine at breakfast!

    Spacious, clean, with parking

    Stayed in May 2024

  • Reviewed: May 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    EV chargers not working.

    Spotless.. great staff.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    Great hotel, very comfortable and welcoming
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 1 night

    Being placed in a separate house away from the main building

    Room was comfortable and clean... great location and staff were friendly and helpful

    Stayed in February 2024

  • Reviewed: May 5, 2024

    9.0
    New and nicely furnished room
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not near the city centre, but it’s ok cos we drive.

    Very nicely decorated room, well furnished. It was newly renovated and very clean.

    Stayed in May 2024

  • Reviewed: May 5, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Located a couple of miles from city centre but bus was just down on the corner and a cheap fare into town. Didn't eat at their restaurant as prices seemed on the high side

    Spacious grounds and building in a quiet area. Lift access . Room large with good ensuite Breakfast extensive varieties offered. Staff friendly and welcoming. .plenty of room for parking. Facilities were all we could ask. Bed and pillows comfortable

    Stayed in May 2024

  • Reviewed: May 2, 2024

    8.0
    A pleasant stay.
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 1 night

    Breakfast a little overpriced but adequate.

    The hotel presents itself well and is maintained to a good standard. Intelligent decor throughout highlighting Oxford past and present is appreciated. The polite staff ensure a smooth stay.

    Stayed in April 2024

  • Reviewed: May 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Privilege Family twin room with sofa bed
    • Stayed 2 nights

    The weather had turned cold which resulted in us getting in to a cold room which we never really managed to warm up.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    9.0
    Nice hotel
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Beds where made of of 2 singles zipped together which makes for an uncomfortable join in the middle of the bed and sleepless night.

    It was clean, well looked after. Bedroom was as expected. The hotel had a nice bar area to chill in but we didn’t try the restaurant food. I like the location not too far from a nice river walk.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    8.0
    Lovely hotel made even better by amazing staff - particularly reception and the lady on breakfast
    • Leisure trip
    • Travelers with friends
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Clean and modern

    Stayed in April 2024

  • Reviewed: April 29, 2024

    10
    Brilliant!! Would have no problem in recommending you to friends
    • Leisure trip
    • Couple
    • Accessible Classic Room with Two Twin Beds
    • Stayed 2 nights

    The only thing we had a little gripe about was the tap in the bathroom (room 101). My wife has arthritis in her hands and found the tap rather stiff, especially as that is a disability room. We did mention it to reception. But that was our only niggle.

    Everything was superb. The reception staff were exceptional, as were those in the dining room, and the breakfast room. A special mention for Tenzi here. All in all, nothing but praise for every one and every thing. Thank you for two wonderful days.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    9.0
    We were pleasantly surprised at how much we enjoyed our stay. The bed was very comfortable and along with the quiet, dar
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We were really impressed with the service, breakfast and the comfort of the bed! The location close to a bus route directly into Oxford centre meant we could go in and out of the city without worrying about parking.

    Stayed in April 2024

  • Reviewed: April 27, 2024

    10
    Excellent! Wonderful breakfast, friendly staff, immaculate room very cosy and comfortable and love
    • Business trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Wonderful breakfast, friendly staff, immaculate room very cosy and comfortable and lovely grounds. I would definitely stay here again!

    Stayed in April 2024

  • Reviewed: April 25, 2024

    10
    Refreshing rooms and good prices.
    • Business trip
    • Solo traveler
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was all good!

    Friendly staff

    Stayed in April 2024

  • Reviewed: April 25, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bit pricey for what it was

    Stayed in March 2024

  • Reviewed: April 25, 2024

    9.0
    Great location for visiting Oxford City centre
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfasts was of good quality and choice but were a little expensive, that was the only thing though, everything else was great

    We loved the location, ideal for travelling into the city centre and lovely and quiet at the hotel. The room wa lovely and looked out to the garden and the bed was very comfortable. We'd definitely stay there again.

    Stayed in April 2024

Showing 1 - 25

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