111 Glasgow Road, Edinburgh, EH12 8NF, United Kingdom
#120 of 169 hotels in Edinburgh
Guests' ChoiceBased on 699 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
8.2
Facilities
8.1
Staff
8.6
Value for money
7.5
Free WiFi
8.0
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End of dialog contentReviewed: 9 January 2024
Cathol
United KingdomLocation
Stayed in January 2024
Reviewed: 7 January 2024
Louise
United KingdomNothing
Clean and staff very helpful.
Stayed in January 2024
Reviewed: 6 January 2024
Emma
United KingdomLack of room cleaning only after the 3rd night
Excellent transport links to airport and centre. Excellent pool/spa amazing breakfast
Stayed in January 2024
Reviewed: 6 January 2024
Lauren
United KingdomCouldn’t fault comfort of bed and size of room, but the tv wouldn’t show the guide, what was on/description etc, the kettle was under a unit and although it gives a clean aesthetic it’s annoying having to move everything out of the cupboard to make a cup of tea. Good having a pool and sauna etc but looks like it would need modernising in the coming years
Stayed in January 2024
Reviewed: 5 January 2024
Cynthia
CanadaNot many healthy options
Great variety
Stayed in January 2024
Reviewed: 5 January 2024
Sevdim
United KingdomStaff and reception was very friendly and respectly
Stayed in January 2024
Reviewed: 4 January 2024
Scott
United KingdomLeisure facilities needing a bit of upgrading
Spacious room
Stayed in January 2024
Reviewed: 4 January 2024
Sammy
United KingdomDinner wasn’t organised. The spa area wasn’t good. We booked the room with baths robe, didn’t have any, even we asked for but still didn’t get them .
The breakfast was great and great service, great bar.
Stayed in January 2024
Reviewed: 4 January 2024
Jeanette
United KingdomNothing.
Staff were very helpful and friendly.
Stayed in December 2023
Reviewed: 3 January 2024
Betsy
United KingdomWe stayed two nights but the room was untouched by staff in between. We needed to ask for more teabags and milk for the breakfast tea.. It did arrive, but quite late. at night. I was disappointed not to find at least one gluten-free cereal despite specifying at the time of booking that I am a coeliac. Neither of these is a big thing, but nor are they difficult to attend to. The bedding was rather light for a winter night, but when we asked for more, it appeared.
It was generally fine
Stayed in December 2023
Reviewed: 30 December 2023
B
United KingdomRoom cleaning services could have been made more efficient and frequent. Wi-Fi facilities not great. Room decorations was not available.
Clean and Spacious
Stayed in December 2023
Reviewed: 30 December 2023
George
United KingdomIf I'm being picky I'd ask for a greater selection of vegan food.
The staff were extremely personable and helpful. The facilities were great. And the room was spacious. Most of all, the hotel was very clean. Every person we met was very chilled because of the atmosphere and cleanliness. Although we were just off the bypass, it was very quiet. The tram into the city was a five minute walk away.
Stayed in December 2023
Reviewed: 29 December 2023
Lucy
United KingdomHousekeeping overlooked a couple of details, I noticed a blood stained tissue in corner of room (it was under luggage rack to be fair but still not great) and an interesting item left behind by previous guest when looking for the hairdryer.
Spacious comfy rooms, comfortable bed, spa lovely and clean with great facilities, friendly helpful staff
Stayed in December 2023
Reviewed: 28 December 2023
Rosemary
United KingdomGood quality hot snacks availability for evening, did not want a meal
Breakfast. Spacious comfy room. Leisure facilities
Stayed in December 2023
Reviewed: 27 December 2023
Jonathan
United KingdomCorridors and rooms are a little dated and the outside of the hotel needs pressure washing. All our pillows were flat.
Hotel staff were great, bar area is nice. The hotel is nice but needs a few tweaks
Stayed in December 2023
Reviewed: 27 December 2023
Gerard
IrelandVery friendly and happy staff
Stayed in December 2023
Reviewed: 24 December 2023
Anthony
United KingdomStaff appeared prejudice no warm. But that is something that i am use too..
Clean and neat
Stayed in December 2023
Reviewed: 22 December 2023
Shashank
United KingdomIt was good
Stayed in November 2023
Reviewed: 22 December 2023
Charles
United KingdomNothing to dislike
Close to the airport
Stayed in December 2023
Reviewed: 18 December 2023
Poppy
United KingdomWasn’t impressed with breakfast, don’t think it was worth the extra money paid, which is what made my rating an 8 instead of 10
Clean, felt luxurious and very comfortable. The pool was lovely too.
Stayed in December 2023
Reviewed: 17 December 2023
Katrina
United KingdomThe hotel is lovely staff very friendly 😊
Stayed in December 2023
Reviewed: 16 December 2023
James
United KingdomEvening was cold and duvet wasn’t very thick. Aircon was available but was very loud so no conducive to sleeping.
Clean. Quick checkin and checkout.
Stayed in December 2023
Reviewed: 12 December 2023
William
United KingdomEasy access to city centre and free parking for guests.
Stayed in December 2023
Reviewed: 9 December 2023
Tracey
United StatesCold air coming in from air conditioner. Pity the steam room closed for repair. The fridge not cold. Staff said they would send repair guy but never came. Also asked front desk for another duvet as freezing cold outside and needed extra layer but it never came. Part of shower door kept swinging into bath.
Loved the decor in the dining area. Very courteous greeter at breakfast. Loved the sauna. Staff friendly. Clean room.
Stayed in December 2023
Reviewed: 7 December 2023
Lisa
United KingdomThe price of the meal the food was great just expensive
The doom was warm comfortable and clean
Stayed in December 2023
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