If it has to be a shower over the bath, rather than a walk in shower, then at least a shower panel, rather than a curtain, would be a modest improvement.

Lovely, old-fashioned Gentlemen's Club atmosphere; the wooden panelling, well-polished brass door furniture, antique furniture in all the nooks and crannies.

Stayed in May 2024

the common facilities are absolutely exceptional - there are several sitting rooms on the ground floor to meet, have a drink by the fireplace, work, have a quite place for a conf call. Very unusual in central london hotel.

Stayed in June 2024

No hair dryer or nibbles in room. Stains on the carpet. Bath needs resealing. Lovely decor but needs a facelift.

Period features, allowed to book in slightly earlier.

Stayed in June 2024

One usable socket in the bedroom

A beautiful hotel in an amazing location. The room was clean and the bed was unbelievably comfortable. The hotel was charming and we will definitely be staying again.

Stayed in June 2024

Location, cleanliness, friendliness and helpfulness of staff, relaxed mood within the hotel.

Stayed in June 2024

Staff was very friendly and service oriented!

Stayed in May 2024

No biscuits and only one tea bag. 😩

Durrants is in such a great location. We loved being walking distance from St Catherine’s Place.

Stayed in May 2024

I used a small double room which was comfortable if a little tired, located at the rear which unfortunately does not offer a view of any description (out of the hotel’s control) I wouldn’t pre-pay for breakfast as you can choose from the menu at the time

Helpful and friendly reserved service i.e. not over indulgent. The location in W1 is unparalleled, for shopping and sightseeing. Breakfast is delicious from an extensive menu, prepared for the guest.

Stayed in May 2024

Room was small but well appointed.

Charming and comfortable in good location

Stayed in April 2024

Hearing the bins being emptied at 6:30 am :-)

Very friendly and helpful staff. A hotel with abundant charm and character, not just another hotel chain.

Stayed in April 2024

Nothing

Location, Interior, Staff

Stayed in May 2024

There was hair on the bathroom and a false nail on the bed cover , also no decaf options for hot drinks

Location and nice friendly staff

Stayed in April 2024

I thought the room was a little small for the price and was very disappointed that you could not get a hot meal as the restaurant only opens 3 nights a week.

the staff were all very pleasant and helpful

Stayed in April 2024

We liked everything - except the way the omelettes were cooked - tough/leathery!

Everything I’ve just marked so highly: the comfort, the cleanliness, the staff, its position….

Stayed in April 2024

My bed was really too small (even though it was a single) and matteras was too hard for my taste.

I love Marylebone area & George street was always one of my favorite. It is very practical with lots of lovely shops, cafes , bars , very good supermarkets just few minutes away. Highly recommend

Stayed in April 2024

Toilet didn’t work in first room allocated. Moved to a second room. Furnishings were very tired and no matter what we tried we couldn’t get the room warm. Have stayed here several times before but this was just not up to standard.

Nice ambiance and very good breakfast.

Stayed in April 2024

It's fairly barebones and the bathrooms could do with an update. Coffee machine in the room not really worth bothering with. Initial welcome was below par, but otherwise service was good.

A comfortable but not amazing hotel room - functional and has all you need. Location superb, public sitting areas convenient, porter and concierge service very helpful. Reception fairly unwelcoming. Overall a pretty good option if you can get a decent price, particularly considering the superb location.

Stayed in March 2024

The room was hot. The fan provided did not work (room 209)

Stayed in April 2024

Restaurant closed (other than than for breakfast).

Great location, and very nice hotel - though the bedroom was a bit ‘tired’.

Stayed in February 2024

Durrants is just a lovely place to stay

Stayed in April 2024

The room was quite small, and though toiletries were of good quality, the toilet paper was not. Breakfast quality was just adequate. The second morning, I had to ask a couple of times for our toast, then the previously ordered juice.

The location was great, and the quirkiness of the hotel was lovely. The staff were welcoming and helpful.

Stayed in March 2024

Nice breakfast, historical building

Stayed in March 2024

All good

An old world hotel , super location.

Stayed in March 2024

We ate in the restaurant one evening, the food was tasty, but if they had had a bigger menu then we would have had 2 or 3 evenings there. Alternatively an interesting snack menu in the bars would have been an attractive alternative for a light evening meal

Appreciated the a la carte breakfast, served promptly and I paid for what I ate instead of with a buffet where there is more food than I can eat and it ends up not being good value for money. The public areas were beautiful with lots of corners where one can work or have short meetings.

Stayed in March 2024