2 Bridge Place, Victoria, Westminster Borough, London, SW1V 1QA, United Kingdom
#602 of 1,019 hotels in London
Guests' ChoiceBased on 2391 hotel reviews
7.7Cleanliness
8.1
Comfort
8.2
Location
9.0
Facilities
7.8
Staff
8.4
Value for money
7.1
Free WiFi
8.2
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End of dialog contentReviewed: 19 September 2024
Martyn
GuernseyThe hotel is a little pricey and (understandably) due to its location can be a bit noisy at times.
Being able to leave my luggage for a few hours pre- and post- check-in and check-out was really helpful and allowed me to make the best of my time in London. The room itself was comfortable and clean and the hotel is really well located for sightseeing and connecting to the rest of London. The staff I spoke to were welcoming and happy to help too.
Stayed in September 2024
Reviewed: 19 September 2024
Weronika
PolandVery clean, good breakfest (english and continental), nice and helpful staf. You can leave your lagguage after check out.
Stayed in September 2024
Reviewed: 19 September 2024
Yi
ChinaIf there is a parking place available there will be better.
Breakfast is awesome. Fresh and delicious, More than expected.
Stayed in August 2024
Reviewed: 16 September 2024
Philippa
United KingdomGood breakfast. Comfortable bed. Good bathroom; shower & towels. Disappointed that the lowest floor room available was up 4 flights of stairs, when I had requested a low floor room on my original booking. I do appreciate that special requests cannot be guaranteed, but I had received an email confirming that my special request could be accommodated.
Stayed in September 2024
Reviewed: 16 September 2024
Ali
United Kingdomn/a
location and room
Stayed in September 2024
Reviewed: 16 September 2024
Andrew
AustraliaAs above
Location Room M02 not easy to find and felt like a dungeon with no window looking out to sky or street. Very expensive to stay in room with limited sunlight.
Stayed in September 2024
Reviewed: 14 September 2024
Cate
AustraliaThe bed was very hard!
The location was exceptional! So easy to get around London being just steps from Victoria station. It was clean and staff were responsive to any requests.
Stayed in September 2024
Reviewed: 13 September 2024
Andy
United KingdomView
Location
Stayed in September 2024
Reviewed: 12 September 2024
Kenneth
United KingdomJust some confusion over paying extras on my room bill.
Room was clean and dinner and breakfast was good.
Stayed in September 2024
Reviewed: 10 September 2024
Maria
Portugaltime to check in and check out
localization
Stayed in September 2024
Reviewed: 7 September 2024
Tina
United KingdomIt would have been nice if they put bottled water in our room the 2nd night we stayed considering it was a lot of money to stay there for two nights.
Location was good for us and we needed to board train early in morning and it was only 2 minutes walk. The room was very large and spacious Didn’t have breakfast but we did have a meal one evening in the restaurant and that was very nice.
Stayed in September 2024
Reviewed: 31 August 2024
Vic
United KingdomNoisy , windows do not close properly
Only for the location
Stayed in August 2024
Reviewed: 30 August 2024
Laura
United StatesThere was a slight cigarette smell in the hallway. I’m ultra sensitive to cigarette smoke and may have been more sensitive than most people to the cigarette odor.
The staff and helpful and kind, the hotel was clean and the rooms are very big. The breakfast is also a big value and it has many options.
Stayed in August 2024
Reviewed: 29 August 2024
Kelly
United KingdomRoom was a little more compact than I expected and some trouble with the air con.
Graleat location. Staff were lovely and helpful.
Stayed in August 2024
Reviewed: 29 August 2024
Salih
CyprusThe only problem is the noise but it’s normal because so close to the Victoria station.
Stayed in August 2024
Reviewed: 28 August 2024
Khalid
IraqLocation great, breakfast good
Stayed in August 2024
Reviewed: 27 August 2024
Alan
United StatesFront desk staff can be impatient.
Location by Victoria Station and room sizes
Stayed in August 2024
Reviewed: 27 August 2024
Sharon
United KingdomWhat could of been better is only a very minor point - when collecting our cases whilst waiting at the desk where we handed them in no one in attendance and no message of what to do if no one at the desk, there were staff at the check in desks with no customers, and not one of them ask if they could help! We did then go to the desk for help where another member of staff from the back came and assisted.
Location was excellent for what we were doing for the couple of days
Stayed in August 2024
Reviewed: 27 August 2024
Aleyamma
United KingdomThe staffs were hurrying to remove the plates while still eating the breakfast.
breakfast was good.staffs very good too.
Stayed in August 2024
Reviewed: 22 August 2024
Ayat
Kuwaitthe smell in the corridors
location
Stayed in August 2024
Reviewed: 22 August 2024
Maflin
United KingdomAll good
Didn’t have breakfast
Stayed in August 2024
Reviewed: 21 August 2024
Leticia
IsraelOn the second day of our stay, house keeping took away all the robes and left us with the minimal towels…
The room we got was really nice. We got robes and folded towels and everything. Close to Victoria Station.
Stayed in August 2024
Reviewed: 20 August 2024
Rui
PortugalFriendly, helpful staff.
Stayed in July 2024
Reviewed: 19 August 2024
Marie-ann
United KingdomAir-conditioning had broken in our room. However the reception team quickly brought a fan to the room so we would be comfortable. The room was quiet and comfortable. The pillows need improvement. We were on the first floor and when you left the elevator the damp smell on the floor was pungent.
Loved the location. Love the security for accessing rooms felt very safe that only guests could access the floors for the bedrooms. Loved the comfort of the bed (mattress) very comfy. The staff were thoughtful and helpful and the rooms were very clean! We loved our stay.
Stayed in August 2024
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