Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DW, United Kingdom
#12 of 19 hotels in Swindon
Guests' ChoiceBased on 1674 hotel reviews
7.8Cleanliness
8.2
Comfort
8.3
Location
8.6
Facilities
8.2
Staff
8.6
Value for money
7.8
Free WiFi
7.3
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End of dialog contentReviewed: 27 May 2024
Colin
United KingdomGood facilities, very good breakfast choices
Stayed in May 2024
Reviewed: 26 May 2024
Sarah
United KingdomThe decor is a bit dated and the shower pressure was quite poor making showering very slow if washing hair.
Huge rooms, extremely comfortable beds, really helpful staff, great location
Stayed in May 2024
Reviewed: 20 May 2024
Ben
United KingdomThe app for food didn't give a choice for kids price otherwise really good stay
Staff
Stayed in May 2024
Reviewed: 20 May 2024
James
United KingdomN / A
Very good
Stayed in May 2024
Reviewed: 19 May 2024
Ralph
United KingdomGood
Stayed in May 2024
Reviewed: 18 May 2024
Abigail
United KingdomClose to road but didn't affect good nights sleep
Lots of options for entertainment and food and drink right next to the hotel
Stayed in May 2024
Reviewed: 17 May 2024
Lee
United KingdomPerson at reception was not helpful and hindered and helped me sign in. How could I make a decision about breakfast, if you had not told me what breakfast was (eg contents). Toilets by reception were very unclean and I used them more than once on different days and still not clean. Need more light in the room, it felt dark.
Room was great. Sunday lunch was amazing and the bar staff were very very helpful and professional.
Stayed in May 2024
Reviewed: 15 May 2024
Imani
United KingdomThe overweight ginger night porter who didn’t want to check me in but said everything is now done on the self service I said can you please just help me, no sorry was his response. Then I had to pay an extra £1 because of fraud apparently. His attitude was honestly disgusting, if I could’ve refunded and left I would’ve
Stayed in March 2024
Reviewed: 13 May 2024
Roger
United KingdomNoisy bar area with excessive noise from kids.
Comfortable bed , sports channel
Stayed in May 2024
Reviewed: 12 May 2024
Dee
United KingdomThe shower was rubbish
The big room and comfortable bed
Stayed in May 2024
Reviewed: 9 May 2024
Jade
United KingdomThe toilet wasn’t cleaned well
Staff were great, facilities were good
Stayed in May 2024
Reviewed: 8 May 2024
Gary
United KingdomIt’s tired! You can tell it was grand when it was built but everything is worn.
Location
Stayed in May 2024
Reviewed: 7 May 2024
Abbie
United KingdomClean and tidy, good facilities, good bar with food. Ideal location with lots close by
Stayed in March 2024
Reviewed: 7 May 2024
Ryan
United KingdomN/A
Hotel was amazing . Had everything you need to a spa day . Nice restaurant , cinema area to watch live sports . Just walking distance to activities for the family
Stayed in February 2024
Reviewed: 7 May 2024
Smith
United KingdomHad a very noisy room It was either next to an air-conditioning unit or a laundry room
Central to every where and it had all the Facilities you need
Stayed in April 2024
Reviewed: 6 May 2024
Steve
United KingdomThe only downside was hat the lighting in the room was restricted to individual kights. Even with the blinds raised the room is dark. I would like more salads and non-fatty foods in the bar menu,
Check in was very easy. staff were on hand to help with queries and issues. I have stayed at the hotel many times and knew what to expect; it didn;t disappoint. The staff everywhere was welcoming and always had a smile and greeting. Buffet breakfast was excellent. Plenty of tables. I saw one member of staff assinting a guest on crutches pick the items and deliver it to the table. Excellent. An excellent venue for get togethers and conventions. They can cope.
Stayed in May 2024
Reviewed: 6 May 2024
Percy
United KingdomDining room
Nice location
Stayed in May 2024
Reviewed: 6 May 2024
Caroline
United KingdomWould have liked more availibility to the swimming pool for our (adult accompanied) teenagers.
Staff excellent. Breakfast good value. Bed very comfortable and bedroom very clean, and quiet despite facing the front.
Stayed in May 2024
Reviewed: 6 May 2024
Heather
United KingdomThe room needed a good clean. There was dust on the plugs, etc. The hotel needs a freshen up with paint. The bedroom door paint was chipped. To be honest, the corridors would look better if it was painted in a light colour
Stayed in May 2024
Reviewed: 5 May 2024
Julian
United KingdomVery minor and I mean minor was that the stripey carpet made my eyes go funny
Good location for what we wanted everything that was needed was on site and the staff were helpful and friendly
Stayed in April 2024
Reviewed: 1 May 2024
Emma
United KingdomThe bathroom was in rough condition and the carpet seemed a little old and dirty.
The room was large and spacious. The beds were comfortable.
Stayed in April 2024
Reviewed: 29 April 2024
Louise
AustraliaBoth lifts were out of order
The size of the room and location
Stayed in April 2024
Reviewed: 22 April 2024
Mark
United KingdomMattress were horrendous on the bed !! Would probably put me off staying again which is a shame.
Location, room was lovely, staff friendly
Stayed in April 2024
Reviewed: 21 April 2024
Helen
United KingdomOur room could of been cleaner
The bed was extremely comfortable and the room was quiet
Stayed in April 2024
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