All are broken, old and ugly. Windows totally broken, wind goes throuth.

Stayed in April 2024

Terrible cleaning: we stayed for 5 days and asked for the room to be cleaned twice, despite this we found hair in the bathroom and rose petals under the bed which remained there until we left, so both times they didn't clean them. Some things not working perfectly such as the shower. During our stay there were problems with the hot water but no one notified us until we found out ourselves. They continued to work to fix the hot water problem late into the evening without notifying anyone of the noise, waking us up.

Excellent location. Fairly quiet and comfortable room. Breakfast kit provided.

Stayed in April 2024

The hotel was quite tired and in need of a refurb.

Clean and well-located

Stayed in April 2024

Where does one start. Booked because it had breakfast included but was told they were not offering due to ‘under construction’ but it was still advertised as breakfast included. Bathroom was not clean at all, had mould, hair, buildup of gunk around all edges, shower head not working and spraying more water on the ceiling and down the walls, access to shower dangerous as high, no hand rails with large swinging glass screen very unsafe, tiles unsafe and moving like the floor had rotted underneath, bad odour from drain, bad lighting in bathroom, main lightbulb blown, exhaust fan in Bathroom working intermittently which had bad ventilation, new door handle not working, and bed bugs, suffered lots of unknown bites during our stay needing to seek medical attention

Close to central London & underground rail. New lift Friendly staff

Stayed in April 2024

The smell in the bathroom 110 was disgusting,stomach churning. Don't know if it was the drain or what it was but as soon as you opened door it hit you. The bed was close to the bathroom door you had to cover your mouth & nose when it was opened. Towel & toilet roll holders were tarnished and rusty looking as we're the door handles on bathroom cabinet. Bedroom window wouldn't close so was left open during all stay and the drawer in wardrobe unit wouldn't stay closed so has probably been an issue in past as tape marks still on drawer front. This could have caused injury when walking past if not propped shut with our suitcase. Bedside light wouldn't work and shade was taped together on inside of fixture

Close to tube station Bed was comfy Close to shops

Stayed in April 2024

A bit noisy, rooms and corridors are slightly claustrophobic

Good location, comfy bed, surprisingly nice bathroom

Stayed in April 2024

Location

Dirty, old, unacceptable

Stayed in April 2024

Small bed

Location

Stayed in April 2024

If I had seen the reviews before I booked I wouldn’t have done. The bedding was cleaner than expected although the room and the bed were both shorter than me. It’s grubby rather than actively dirty. There was a functioning lock on the door and I didn’t see the rat mentioned in another review.

It is in a good location and inexpensive

Stayed in April 2024

1st room I was checked into wasn't ready, so I was moved to a different room. For a single occupancy room, if you are taller than 5' 6" you are going to struggle fitting into the bed and shower taps didn't work properly so water was scalding and couldn't be adjusted.

The hotel was very near the venue I was attending over the weekend and had plenty of supermarkets, cafes and restaurants for food. And staff were very polite and helpful.

Stayed in April 2024

Bathroom was not clean with mold and rust evident. Room for two people and only 1 cup for a coffee. Bedside light did not work so had to get out of bed to turn on / off lights. Room right next to kitchen and banging from kitchen at early hours of the morning. No consideration from staff.

It was very convenient to where we needed to be.

Stayed in April 2024

It was tired and worn down. All fixtures and fittings broken or falling off. Mouldy bathroom. Ripped carpet. Dented doors. No plug in sink. Entrance and hallways either un complete or extremely run down. I think they have work going on as an ongoing excuse for the lack of standards.

The location was perfect.

Stayed in April 2024

Staff , They were taking too long to checking in and there are 10 people waiting We asked spoon, The way they said no. We didn't see there interest towards serving guests

Room and location

Stayed in April 2024

No WiFi, could not open window, wardrobe door broken, dirty window curtain, couldn’t find tv remote so no tv, lift not working

Bed & shower

Stayed in March 2024

Due to repairs the lift wasn't working, we had a hard time get to the 3rd floor after a very long day. The shower was really small and and it needed a repair as well.

The price compared to the location was very good. The bed was also very comfortable.

Stayed in March 2024

Rooms were not clean, stains on chairs, cracks on toilet floor tiles, dirty around shower entrance and toilet brush. Doors do not lock properly from inside and tv does not work. Would not recommend staying here!

Free Wi-Fi and location

Stayed in March 2024

The shower was not working and staff not able to fix it. The room was really small and carpet not clean.

Location, near tube and Royal Albert Hall

Stayed in March 2024

No heating, room was really cold, no lift, booked twin rooms near to each other and had 2 doubles 4 floors apart

Location

Stayed in February 2024

The hotel room G1 location is near the reception. I have no issues with the room itself but you may hear the sound of the banging door and the people that are walking up and down the stairs, which you won't be able to sleep much overnight.

Location

Stayed in March 2024

FILTHY. During our three day stay the room was not cleaned once. There was mould in the bathroom, the bathroom tiles were loose and on our last night we found BED BUGS on our mattress. Avoid this hotel at all costs.

Location was nice, not too far away from the tube.

Stayed in March 2024

It’s more like a construction site, that has clean rooms with a bed and a bathroom it offers for money and hence justifies being a hotel.

The location of the hotel

Stayed in March 2024

We weren't informed that there were renovations going on throughout the building. No reception as such. It all looked like a building site. The room was in need of a very good clean. Duvet didn't fit they bed. 3 guests but only 2 odd mugs. No spoons. Bathroom smelt unpleasant. On 4th floor & all the steps leading up were very dodgy.

Stayed in March 2024

the room had no heat,we used a plug heater, we stayed 4 days and the second day they forgot to clean the room,so we asked for just peeking up the garbages,without new towels new linen,and they forgot our room all day with a door open. fortunately noone stole our things. it is a good deal as far it concerns the money,but nothing more.

perfect location.

Stayed in February 2024

The door could not be locked. There was a bad smell in the room. The windows could not be opend.

The beds

Stayed in March 2024