1 Brunswick Square, Brindleyplace, Birmingham, B1 2HW, United Kingdom
#30 of 72 hotels in Birmingham
Guests' ChoiceBased on 5031 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
9.3
Facilities
8.2
Staff
8.9
Value for money
7.7
Free WiFi
8.2
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End of dialog contentReviewed: 21 February 2024
Lisa
United KingdomLift service was poor at the time. Maybe lift service from carpark
Everything, location excellent
Stayed in January 2024
Reviewed: 21 February 2024
Jane
United KingdomNothing that I can think of
Extremely clean and comfortable, staff very friendly, great value for money and perfect location
Stayed in February 2024
Reviewed: 19 February 2024
Aka
United KingdomStaff were very friendly
Stayed in February 2024
Reviewed: 19 February 2024
David
United KingdomNOISEY BED
LOCATION
Stayed in February 2024
Reviewed: 18 February 2024
Louise
United KingdomOn the corridor of our floor there was leek in the ceiling with lots of buckets scattered to catch the water. The carpet smelt damp too.
In a great location to the arena and the bars and restaurants.
Stayed in February 2024
Reviewed: 18 February 2024
Stella
United KingdomBroken hairdryer Disgusting carpets Hallways and bathrooms need updating Uncomfortable bed/pillows (no sleep) Room far too warm even with cooling system on (even in Feb)
Style of hotel Snacks available Umbrellas to rent Spacious room Position Family friendly Easy check in/out Food for evening Lots of choice at breakfast Ironing board Well lit bathroom Lots of storage space
Stayed in February 2024
Reviewed: 16 February 2024
Walsh
United KingdomFood wasn’t the best. Ordered two pizzas and took over 1 hour to come and was freezing cold. Me and my girlfriend then had a bad stomach the next morning.
Kind polite staff and really clean throughout the hotel
Stayed in February 2024
Reviewed: 15 February 2024
Carter
United KingdomParking was the only down side which was a bit expensive.
every thing was ok, had evening meal which was good and a good nights sleep, breakfast was exceptional with plenty to choose from. Staff and service was very good and we would return if we travel to Birmingham again.
Stayed in January 2024
Reviewed: 15 February 2024
Tracy
United KingdomBed was extremely hard and uncomfortable. Problem getting into the room, eventually found the batteries had gone in the door lock. We were then given another room, I don’t think this had been prepared as there was no shower gel and the towels were all in the wardrobe.
Convenient location with parking facilities. Chocolate brownie plate for our anniversary was a nice touch.
Stayed in February 2024
Reviewed: 12 February 2024
Elizabeth
United KingdomPillows were poor quality and bed uncomfortable
Good location. Clean, good facilities and friendly staff
Stayed in February 2024
Reviewed: 10 February 2024
Schouten
PakistanNothing, everything was perfect
The rooms were great. Breakfast was amazing. We were earlier then expected but the rooms were all ready.
Stayed in January 2024
Reviewed: 8 February 2024
Geoff
United KingdomBlack pudding as an option at breakfast would have been nice! As a gripe, I'll admit it's a bit niche.
Friendly staff. Very convenient location
Stayed in February 2024
Reviewed: 5 February 2024
Southall
United KingdomIt was close to restaurants and bars
Stayed in February 2024
Reviewed: 5 February 2024
Cleo
United KingdomThere wasn't anything I didn't like.
The location is good near a lot of facilities. On site parking which you can reserve to guarantee a space. Clean rooms, friendly staff on arrival.
Stayed in February 2024
Reviewed: 5 February 2024
Jon
United KingdomParking and access
Position
Stayed in January 2024
Reviewed: 4 February 2024
Ben
United KingdomThe rooms are very dated and worn down. Particularly the bathroom. Sealant and paint peeling. Bathroom door was warped and would not close properly. Disappointed with the tea coffee options, no biscuits. Some rooms advertised "coffee maker". I was rather hoping for more than the cheap instant coffee options.
Overall lovely hotel. Friendly staff and helpful. We enjoyed our stay, breakfast was particularly good, wish we had more time in our day to eat more!
Stayed in February 2024
Reviewed: 1 February 2024
Fraser
United KingdomParking at the hotel was very expensive 27hours was £49
Clean room, helpful staff and breakfast was great
Stayed in January 2024
Reviewed: 31 January 2024
Northover
United KingdomNo biscuits with tea coffee in room. Leaking tap in bathroom reported but no action taken. Only one bath towel for two sharing and bar prices astronomical.
Breakfast
Stayed in January 2024
Reviewed: 30 January 2024
Natalie
United KingdomThe mattress was very hard, and the bed creaked and groaned every time you moved. In the restaurant, despite offering a buffet breakfast, there was no cutlery around. To be fair, the tables were pre-laid, but the staff were busy, so if you needed more cutlery or if it was missing from the table, you had to ask. While there were pepper mills on every table, there was no salt at all. Again, you had to ask, and the salt was in sachets, which just seemed weird for a 4* hotel.The juices were not fresh and really sweet. We didn't bother with breakfast on the second day.
Great location and friendly and helpful staff.
Stayed in January 2024
Reviewed: 29 January 2024
Patrick
IrelandRoom was rather tight. Bathroom a little small. With 2 chairs you had to move 1 to reach the wardrobe properly & 1 to reach the safe. Soundproofing between rooms could’ve been a little better.
Clean. Handy location for ICC. Gym was quite good for a hotel facility. Price OK.
Stayed in January 2024
Reviewed: 28 January 2024
Kathryn
United KingdomThe room was too warm and even adjusting the the didn't work No shower gel in bathroom
Location to ICC Spacious room Good food
Stayed in January 2024
Reviewed: 28 January 2024
Kay
United KingdomRoom was very hot - temperature didn’t need to be 28degrees
Functional room for a one night stay near Symphony Hall
Stayed in January 2024
Reviewed: 28 January 2024
Hayley
United KingdomThe bed was too hard.
All very good. Didn’t have breakfast. The room was good. Staff very helpful.
Stayed in January 2024
Reviewed: 27 January 2024
Linda
United KingdomBar very busy, didn’t seem to be enough staff, also lots of items not available, breakfast very busy and again items not available
Convenient location, lovely room
Stayed in January 2024
Reviewed: 26 January 2024
Debbie
United KingdomShower wasn't great. I couldn't get the water hot enough.
Excellent and welcoming staff on arrival and throughout the trip.
Stayed in January 2024
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