New Road, Swindon, SN4 0NE, United Kingdom
#5 of 19 hotels in Swindon
Guests' ChoiceBased on 818 hotel reviews
8.3Cleanliness
8.8
Comfort
8.6
Location
9.0
Facilities
8.2
Staff
9.3
Value for money
8.5
Free WiFi
8.3
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End of dialog contentReviewed: 28 April 2024
Barbara
United KingdomThe towel rail, & 2 radiators didn’t work
Staff very friendly & helpful. Comfortable large room with a good bed. Breakfast good,
Stayed in April 2024
Reviewed: 27 April 2024
Michael
United KingdomNothing
Excellent selection to choose from and unlimited tea and coffee! Excellent service from staff.
Stayed in April 2024
Reviewed: 25 April 2024
Zoe
United KingdomThe bed was awfully hard. I had read some reviews saying mattresses were hard in some rooms and people had to request a move. So I sent a message weeks beforehand requesting not to have a hard bed as we have back problems. However the bed was hard so we didn't sleep much.
Beautiful location and lovely big room and venue. Staff were great.
Stayed in April 2024
Reviewed: 24 April 2024
Martin
United KingdomBaked beans with breakfast that was the only thing
The breakfast was very good and lovely and hot was disappointed no baked beans as I like that with my breakfast. The staff are a credit to the hotel very polite and nothing was to much trouble .i would not hesitate to recommend this hotel
Stayed in April 2024
Reviewed: 22 April 2024
Andrew
United KingdomA little old but OK
Lovely staff and great food
Stayed in April 2024
Reviewed: 21 April 2024
Fiona
United KingdomThe food was fabulous. All staff were very friendly and helpful. Great location. We had a very relaxing stay
Stayed in April 2024
Reviewed: 17 April 2024
Lucy
United KingdomWe were a little disappointed either the food in the evening meal.
It's a nice hotel in lovely gardens. We had a spacious room. The staff were all very friendly and helpful.
Stayed in April 2024
Reviewed: 15 April 2024
William
United KingdomNothing that the hotel can help, but there is not much around it - only one pub in easy walking distance. Nowhere else to eat in town.
Very helpful and welcoming staff.
Stayed in April 2024
Reviewed: 13 April 2024
Carol
United KingdomNo spare loo roll. Not enough milks.
Location and staff.
Stayed in April 2024
Reviewed: 12 April 2024
Keith
United KingdomFor us- nothing. All good
Nice welcome. All staff we met were friendly. Lovely comfortable room. Clean. Meal was excellent. Only have continental breakfast which was more than adequate. Enjoyed the stay our third. Thank you.
Stayed in April 2024
Reviewed: 9 April 2024
Des
United KingdomTowel rail didn't work at all staff tried but couldn't get it working so we had to put our towels out every day which isn't very eco-friendly bathroom very dated
It's quaint and comfortable staff were superb breakfast is nice. meals limited but the meals they do do a very well presented
Stayed in April 2024
Reviewed: 9 April 2024
Rosie
United KingdomAs others have said it’s quite dated and the rooms don’t really match up to the pictures. Lovely big room but quite tired decor which wasn’t very modern, with stained cramped bathtub and old clunky toilet
Staff were very friendly and helpful. Breakfast was lovely. Really nice setting in lots of green space. Bonus smart tv in room with all streaming apps. I slept well as it’s nice and quiet
Stayed in April 2024
Reviewed: 6 April 2024
Simon
United KingdomOut bedroom didn’t look anything like the room we saw online when we booked. Whilst the room and bathroom were clean, it felt very old and tired and the bath was totally stained green - not a pleasant look.
Good choice and nicely cooked. Good service
Stayed in April 2024
Reviewed: 6 April 2024
Robert
United KingdomThe bathroom is a little dated but very clean and tidy
This is my second visit, friendly staff, excellent value, lovely grounds and location.
Stayed in April 2024
Reviewed: 5 April 2024
Anthony
United KingdomThe restaurant was much better than it appeared on their website. The standard of food was high.
Stayed in March 2024
Reviewed: 3 April 2024
Marian
United KingdomBreakfast choice was fairly limited which is shame, improving it would make it perfect stay. Sockets next to bed in our room were older UK standard with round pins, so modern appliances couldn't be plugged next to bed. There were new standard sockets in other places of the room, so still possible to charge phone, just not comfortably next to bed.
We stayed in Chiseldon House Hotel as our overnight stay during our multiday hike on The Ridgeway. It was about 3km from The Ridgeway which still makes it good location even for hikers on foot. For other people, there is enough of parking space on the property. The building and garden looks amazing. Room was spacious and nicely decorated. Dinner was really good.
Stayed in March 2024
Reviewed: 1 April 2024
Diana
United Kingdombathroom very dated couldnt open a window in one room vegan breakfast VERY disappointing (despite asking lots of times whether there will be options available) not much info given by staff at check in
beautiful front nice grounds nice staff
Stayed in March 2024
Reviewed: 31 March 2024
Phil
United KingdomOld fashioned toilet which was hard to flush.
Quiet, old world, large lawn, felt rural.
Stayed in March 2024
Reviewed: 31 March 2024
Mary
United KingdomAt times the hotel was without doubt understaffed, particularly at breakfast. Our room could do with the bathroom re-fitting but this may be in future plans.
Staff were very friendly and helpful and we had an enjoyable stay. Breakfast was good and our room was quiet and comfortable.
Stayed in March 2024
Reviewed: 28 March 2024
Dbjrich
United KingdomOnly the restaurant let us down. A limited menu. The first course was excellent but the main course disappointed - somewhat tired chicked and potato dauphinoise.
Very large well laid out breakfast room and good service with very good quality food. Although an older house the new owners have furnished the whole house to a very high and appropriate standard. Our bedroom was large and comfortable. Well decorated, clean and fresh with a bathroom to match.
Stayed in March 2024
Reviewed: 28 March 2024
Ian
United KingdomN/A
Quiet location, extremely helpful staff.
Stayed in March 2024
Reviewed: 26 March 2024
Philip
United KingdomNothing
All good no complaints . Room bit tired but I don’t mind
Stayed in February 2024
Reviewed: 24 March 2024
Sharon
United KingdomNothing
The food was very high quality and excellent value
Stayed in March 2024
Reviewed: 22 March 2024
Suzanne
AustraliaNo lift and there were long corridors and stairs to lug luggage along. No lighting on path to and from car park.
Great breakfast made to order. Staff friendly, polite and very helpful.
Stayed in March 2024
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