49 Queensborough Terrace, Westminster Borough, London, W2 3SY, United Kingdom
#869 of 1,015 hotels in London
Guests' ChoiceBased on 12240 hotel reviews
6.6Cleanliness
7.0
Comfort
7.1
Location
8.7
Facilities
6.7
Staff
7.7
Value for money
7.0
Free WiFi
7.2
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End of dialog contentReviewed: 17 March 2024
Esi
United KingdomI like the fact that room is cleaned everyday.
Stayed in March 2024
Reviewed: 16 March 2024
Abujuqaim
KuwaitBed is two half and one mattress not comfortable and metal springs keep punching back.
Reception staff are fantastic
Stayed in March 2024
Reviewed: 15 March 2024
Serena
United KingdomFor the price I paid for the hotel, I was disappointed that breakfast wasn't included. Even some snacks and a bottle of water in the room would've been appreciated.
This hotel is in a great location, just a short walk from Queensway station, with direct trains to central London. The staff are friendly and helpful, and the room was very clean. Despite the building work on the hotel's exterior, I was able to get a decent night's sleep.
Stayed in March 2024
Reviewed: 11 March 2024
Pauline
United KingdomThe gentleman who welcomed us on reception was a little abrupt and not very helpful but otherwise no complaints.
Lovely hotel in an excellent location. Very clean room a little cramped but perfectly adequate and bathroom beautiful , fab breakfast. Under renovation so lifts were a bit of a nightmare as only one in use but this cannot be helped under the circumstances. Overall very impressed.
Stayed in March 2024
Reviewed: 10 March 2024
Abubakar
NigeriaNoise from adjoining rooms
Not applicable
Stayed in March 2024
Reviewed: 10 March 2024
Kassandra
Swedeneverything was good but the wi-fi did not worked in my room, the signal was just in the toilet area.
everything was good but the wi-fi did not worked in my room, the signal was just in the toilet area.
Stayed in February 2024
Reviewed: 10 March 2024
Sofia
SpainRemodelation is going under way which means you only have one lift operating. Not dramatic, but can make for some waiting.
The location is perfect. The room was very small, but was as clean as possible, bearing in mind it is quite old and humidity is very noticeable. We were lucky and not very nosy people in the next rooms. Staff was very friendly and helpful. We also got an early check-in for a short price.
Stayed in February 2024
Reviewed: 9 March 2024
Ian
United KingdomBathroom very narrow. Some renovation work underway, did not disturb
Friendly staff
Stayed in February 2024
Reviewed: 9 March 2024
Samy
EgyptNo air-conditioning
Good staff clean room. Good location
Stayed in March 2024
Reviewed: 8 March 2024
Carlo
ItalyDuring our stay, there was some renovation activities and we had workers outside our windows early in the morning, we could't sleep too much. The should change the door of the rooms, you can hear each noise.
Location was really good, in front of Hyde park, 1 minute to queensway metro stop and 20/25 minutes by foot to Oxford street. The room was really small, but for shot stay it is perfect, was clean and all useful stuff.
Stayed in February 2024
Reviewed: 7 March 2024
Usama
United KingdomIt will be better if they provide bathroom slippers and dental kit.
The staff, location, room and breakfast were good.
Stayed in March 2024
Reviewed: 7 March 2024
Neil
United KingdomNot informed about upgrading
Location
Stayed in March 2024
Reviewed: 5 March 2024
Diogo
United StatesCarpet in the room
Location Staff Reception Bar
Stayed in March 2024
Reviewed: 4 March 2024
Julie
United KingdomConstruction work on the hotel building - woken early each morning - no warning before arriving
Locality to attractions and tube excellent
Stayed in February 2024
Reviewed: 4 March 2024
Sabrina
AustriaWaiting 20-30 minutes just for towel swans and rose pedals... it was a really nice gesture, but we were only in town for about 15 hours, minus 5 hours of sleep and the theater tickets we had, we wanted to just park our stuff in the room and then go exploring. The lobby was unbelievably hot. Felt like the heating was broken. The towels weren't very clean.
During our correspondece before arrival I told them that we would celebrate our wedding anniversary there. We arrived during check in hours and still had to wait 20-30 minutes to be allowed to go up to our room. Turns out they decorated our room for the occasion.
Stayed in March 2024
Reviewed: 4 March 2024
Wendy
United KingdomRooms very small, access to bed only on one side. bathroom small
Location, cleanliness, friendliness
Stayed in March 2024
Reviewed: 3 March 2024
Barry
IrelandAll the scaffolding outside my window
Hotel close to the city centre
Stayed in February 2024
Reviewed: 2 March 2024
Ömer
TurkeyThere was construction at the hotel so all windows were covered. When we look at the window then just saw rebar. Windows don't open so room had not fresh air too.
The hotel is centrally located in the city. Behind to Hyde park. Also it is near to Quenways tube station. You can walk through hyde park to visit free Museums. You can arrive central station which the bank by the tube. You can walk everywhere from the bank station.
Stayed in March 2024
Reviewed: 2 March 2024
Lawrence
United KingdomCarpets with stains , small windows
Nice location , quite clean good breakfast
Stayed in March 2024
Reviewed: 1 March 2024
John
Irelandbuilding work on and 2 out of 3 lifts out of order
mostly good
Stayed in March 2024
Reviewed: 1 March 2024
Mohammed
United KingdomBed was a little uncomfortable
Big rooms and lovely breakfast
Stayed in March 2024
Reviewed: 29 February 2024
William
United KingdomThe room is good for our overnight stay, and the hotel location is great ,
Stayed in February 2024
Reviewed: 29 February 2024
Kim
United KingdomIt seems petty but the TV remote didn’t work very well and the choice of stations was poor, none of the 5 main UK stations were available. The milk in the room was off, but I asked for some fresh milk and it was promptly provided
The hotel is in a great location and offers excellent value for money. My room was clean and the bed was very comfy
Stayed in February 2024
Reviewed: 29 February 2024
Dani
NorwayThe room had a pungent smell that was not nice throughout the entire stay and the hot water did not work the first day so someone had to come in to fix it.
The building is nice, the area is nice, staff lovely and helpful.
Stayed in February 2024
Reviewed: 29 February 2024
Giang
VietnamRoom is small
Close by Underground
Stayed in February 2024
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